One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,143 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from Both LE6.Leanne Warren-le6 and CL4 and reasonable car insurance price.”

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Posted 3 weeks ago

“Good prompt service. Thanks to KT7”

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Posted 3 weeks ago

“Very helpful conversation with SM5, clear concise with helpful suggestions.”

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Posted 3 weeks ago

“Very helpful and knowledgeable MI4”

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Posted 3 weeks ago

“Excellent service from the One Call Insurance team with special thanks to Will, Pat and Vienna who guided me through all questions. A whole professional and patient experience taking insurance policies with One Call. Most definitely recommend to anyone seeking insurance at competitive costs. Many thanks.”

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Posted 3 weeks ago

“My new vehicle was not recognised on the portal when I tried to change my policy. Went into the chat with ti2 and it was all sorted within 15 minutes. Very easy, very quick and very efficient. I could not be happier with this service!”

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Posted 3 weeks ago

“Very good and quick A++ for Warren-le6”

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Posted 3 weeks ago

“Excellent customer service from Joji, (JQ1) took the time to check details, explain processes and rectify issues. This was my third call this morning and I was very grateful for a resolution.”

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Posted 3 weeks ago

“WP1 gave an excellent service”

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Posted 3 weeks ago

“JP3 - was helpful and polite”

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Posted 3 weeks ago

“Thank you TS4 for setting my dad back up . Adviser answered all of my questions and told me what the issue was straight away”

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Posted 3 weeks ago

“BH1 was extremely helpful and prompt with his replies.”

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Posted 3 weeks ago

“SK4 was very helpful and solved my issue”

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Posted 3 weeks ago

“After a frustrating start trying to find my NCB validation letter, I spoke with EG4 who helped me is a matter of seconds. Great service!!!”

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Posted 3 weeks ago

“EW9. Good service from Lewis today. It would be useful to have an easier route for uploading documents through the portal without having to go through the chat.”

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Posted 3 weeks ago

“On line chat with SP5, answered my question and resolved my issue. Great service”

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Posted 3 weeks ago

“II spoke to MB9 today who was very helpful”

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Posted 3 weeks ago

“Spoke to Advisor today, tk1, very helpful, just as they all have been on the calls.”

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Posted 3 weeks ago

“Very happy with live chat service from ET1”

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Posted 3 weeks ago

“Helpful quick and clear”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,143 reviews