One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,934 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,934 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick service not sat on hold for ages”

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Posted 3 weeks ago

“OC3 made live chat an absolute breeze today. I am going through a bereavement and OC3 was direct and to the point, the cancellation process was straightforward and I’d highly recommend One Call insurance to anyone. Well done OC3”

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Posted 3 weeks ago

“I had an issue from changing vehicles and not understanding what was going on regarding payment. Chatted with JC8 who was able to answer all my questions and put my mind at rest.”

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Posted 3 weeks ago

“A* service from ML2 today. Dealing with the renewal swiftly and the price was better than other companies.”

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Posted 3 weeks ago

“The customer service person ME8 (Madison) was great. She walked me through all the things I needed updating on my car insurance. That includes, address change, additional use of commuting, wife job and parking changes. Very helpful and quick to update these and provide me the cost of these changes in a clear manner. Thanks Maddison (ME8)”

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Posted 3 weeks ago

“FS2 was very helpful and efficient in helping to change my policy, despite a poor telephone connection. Managed to get everything done that was needed, great service, Thanks again.”

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Posted 3 weeks ago

“CM1 Was a great help.very informative answering my queries.”

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Posted 3 weeks ago

“Good to find still covered to drive my repaired catergory N car. Thanks for the help ME8”

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Posted 3 weeks ago

“Adam helped me on an online chat (AW1)and was patient and helpful. I had tried to call the phone number but it doesn't work (which was rather frustrating) but Adam was very helpful so the online chat was good and I made the changes I needed to make to my policy.”

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Posted 3 weeks ago

“Over all a decent service thank you rf1 for your help”

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Posted 3 weeks ago

“Great service and best price with Melissa”

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Posted 3 weeks ago

“easy to use even for me”

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Posted 3 weeks ago

“HM1 was really helpful and courteous in helping to change my policy. Patient and clear.”

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Posted 3 weeks ago

“Very polite, very professional, helpful service. Tailored our quote more to our needs. Dealt with by: RE1”

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Posted 3 weeks ago

“Helpful, response to my questions.”

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Posted 3 weeks ago

“I did online chat with JE7 who was very helpful clear concise talked me through my policy would recommend and thank you JE7”

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Posted 3 weeks ago

“WP1 was very helpful on the chat. Great service”

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Posted 3 weeks ago

“Hi l spoke with Kp2 today regarding my online car renewal and he was very helpful and understanding, managed to get the price to a reasonable amount, was happy to go ahead for another year. A big thank you. Wouldn’t hesitate to recommend.”

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Posted 3 weeks ago

“Had assistance from "mx2" - very helpful after trying a really naff website.”

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Posted 3 weeks ago

“Advisor AT7 was so helpful getting my payment issue resolved, thank you”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,934 reviews