One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 435,964 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 435,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The resp[onse was quick and clear.”

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Posted 3 weeks ago

“BG3 Bethany was very helpful with getting me some information on my account thanks one call insurance for my requirements”

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Posted 3 weeks ago

“Some changes were needed to my policy and were handled swiftly and very easily with help from SB8. Great service and very swift.”

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Posted 3 weeks ago

“Elle was extremely helpful and more importantly saves me money on my home insurance.”

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Posted 3 weeks ago

“EF3 was very efficient and professional. Was going to cancel but this was avoided with his help. Thank you”

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Posted 3 weeks ago

“Excellent livechat service with HH2 to make alterations to my policy and accept the renewal.”

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Posted 3 weeks ago

“JH7 All good and helped with my query”

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Posted 3 weeks ago

“FF2 did a very good job sorted my insurance quickly and efficiently. Well done thanks ✔️”

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Posted 3 weeks ago

“JH7 - Joshua H provided a quick and thorough quote for devices outside the home insurance: The price was good so I went ahead with it. He also checked my existing insurance covered accidental damage at home. He was polite and courteous through out. Thank you very much !”

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Posted 3 weeks ago

“TJ1 Agent did as i asked promptly and efficiently. answered my question and resolved it..”

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Posted 3 weeks ago

“Came to the chat very quickly. Chatted online to change my old diesel van to an EV van. Made everything easy to understand and stayed in the chat until everything was completed and I was happy with the outcome. I do prefer to speak to a person but this was a good experience unlike some business chats I’ve been on.”

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Posted 3 weeks ago

“SM5 very helpful and efficient today to get issue resolved with renewal of policy”

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Posted 3 weeks ago

“Very helpful and straight forward”

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Posted 3 weeks ago

“Quite a long drawn out live chat to cancel my policy, but got there in the end. Thank you Britney (BC5)”

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Posted 3 weeks ago

“HG1, fast helpful and reassuring!”

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Posted 3 weeks ago

“Really fast and efficient the agent was FP2 really helpful and sorted out all my concerns”

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Posted 3 weeks ago

“HM1 - Excellent customer service”

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Posted 3 weeks ago

“Excellent. The young lady was extremely patient and helpful and stayed on the phone whilst I went through my form. I couldn’t access my customer portal as although I did advise of an email change your assistant said that it hadn’t synchronised for some reason. She sorted that for me too. She was calm friendly and helpful.”

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Posted 3 weeks ago

“*HG1* Thank so much Hannah for looking after me this morning, I had an enquiry and was put onto the chat system. I hate doing this, thought here we go again. I was wrong to think that this time. Hannah soon had me pointed in the right direction, and I was sorted. Simples. Thanks again Hannah and I wouldn't hesitate to use this chat system next time.”

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Posted 3 weeks ago

“I spoke with JT1 and they were very helpful for changing my policy thank you very much and Recommend”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 435,964 reviews