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One Call Insurance Reviews

4.6 Rating 420,646 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 420,646 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Documents Delivered On-time
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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The agent SP6 was brilliant and helped me quickly and efficiently, thank you
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Posted 1 month ago
Cm1 was very helpful and courteous. Quick and efficient ! Thank you
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Posted 1 month ago
Mg9 was very helpful and answered all queries and sorted all issues many thanks
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Posted 1 month ago
AD8 very helpfull and a happy ending
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Posted 1 month ago
Thank you KT7. Very helpful and professional.
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Posted 1 month ago
Very clear breakdown of costs and policy, DB4 came across very professional and polite, a pleasure to deal with, well done,
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Posted 1 month ago
I have just been looked after by agent EW9 and I must say he was very helpful and hopefully he as resolved my query.Thank you
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Posted 1 month ago
Good service 🤗
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Posted 1 month ago
KS8, what a great agent you have on your hands here. Super professional, very polite and straight to the point. Got the answers I needed in 15 mins. Kept a happy customer!
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Posted 1 month ago
MB1. Dealt with my 2 queries very efficiently and professionals. Enabling me to go ahead with renewal.
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Posted 1 month ago
I had an online conversation with tj2. They were really helpful and gave me the best service at a reasonable price.
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Posted 1 month ago
I received fast and efficient service from one of your representatives today. The request was dealt with efficiently and quickly. I was very pleased with the pleasant manner of the person. Thank you EF3
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Posted 1 month ago
JG4 very helpful
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Posted 1 month ago
Had a very present experience chatting to Lauryn (LG3) and she helped me with my policy query without hesitation. While I have been with One Call Direct I have had nothing but positive interactions and Lauryn just confirmed that on the final interaction today.
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Posted 1 month ago
Great insurance company
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Posted 1 month ago
JT3 was informative and a pleasure to live chat,fast, easy update on policy
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Posted 1 month ago
SK3 updated my address and maid some valuable changes for me , great service
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Posted 1 month ago
I called One call and asked for their help with my Buildings Insurance renewal. ET1 was very attentive , taking note that I have poor hearing by talking slower and clearer. He did some research and came up with an acceptable premium for which I am very grateful. I have been with One call for my buildings insurance since 2018 and have always found them to be helpful and willing to listen to my requests.
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Posted 1 month ago
I called One call and asked for their help with my Buildings Insurance renewal. ET1 was very attentive , taking note that I have poor hearing by talking slower and clearer. He did some research and came up with an acceptable premium for which I am very grateful. I have been with One call for my buildings insurance since 2018 and have always found them to be helpful and willing to listen to my requests.
Helpful Report
Posted 1 month ago
LG3 was very helpful in arranging my vehicle change today on the chat line
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Posted 1 month ago
One Call Insurance is rated 4.6 based on 420,646 reviews