One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,660 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,660 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Me8.... Very efficient, prompt,easy communicator and made my request effortless... A total star...thank you...”

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Posted 1 month ago

“AM3 WAS VERY HELPFUL. THANK YOU”

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Posted 1 month ago

“Super Sara, sorted it out Super quick, Thanks, James.”

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Posted 1 month ago

“EF3 super helpful, organised everything straight away for me”

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Posted 1 month ago

“Live chat. MG9 was very helpful. Answered all my questions with no hesitation. Have used One Call Insurance for a long time, always been very helpful.”

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Posted 1 month ago

“Excellent customer service from is1. Delt with issue perfectly and very informative with additional products.”

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Posted 1 month ago

“Customer service is billiant and hassle free. I was on a live chat with Lewis EW9 and he responded to my messages so quickly. The price for insurance is excellent”

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Posted 1 month ago

“Very helpful and great support from mx2.”

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Posted 1 month ago

“The customer service was very helpful thank you. Unfortunately there customer portal was not helpful as it was unable to process my payment to add and additional driver.”

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Posted 1 month ago

“SS9 customer service was excellent. The agent was able to answer my question straight away.”

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Posted 1 month ago

“WP1 was very helpful and quick in dealing with my request”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“AM2 was helpful and efficient. No long gaps waiting for reply”

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Posted 1 month ago

“ML2 was helpful and responsive”

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Posted 1 month ago

“Delt with a lovely lady today, ( AR2 }. Very proficient and easy to talk to. She gave a first class service. A BIG thank you. A very happy customer.”

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Posted 1 month ago

“Very helpful thank you so much”

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Posted 1 month ago

“I had the pleasure of discussing my renewal today with Karly (KS8) from One Call, via the online chat. She was very quick to respond to my questions, clearly and professionally. She was able to reduce my renewal price following some updates to my quote and I didn't feel pressured into buying extra services I didn't need. I've been very happy with One Call and have been a customer for several years, I would definitely recommend their Platinum Service to anyone looking for a competitive price with excellent additions as standard with the option to pay monthly for no extra charge.”

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Posted 1 month ago

“RW2 was very helpful renewing my policy. It would be nice to actually talk to someone but that's just me being old.”

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Posted 1 month ago

“Spoke to Jodie this morning. She was brilliant. Thank you. Jodie JG4”

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Posted 1 month ago

“Miya provided excellent service to me. Very quick and efficient and I would highly recommend One Call Insurance to others. My reference is MP9”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,660 reviews