One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,404 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“As an "oldie" I'm always a bit nervous doing stuff like renewing car insurance over the phone etc. Leanne was very helpful , patient and sorted out my renewal perfectly , explaining everything and guided me through everything without any problem at all. Its great when you ring a company and someone is very easy to speak to and also friendly , polite and good at their job. Leanne was brilliant and a delight to talk to ! LE6.Leanne Warren-le6”

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Posted 1 month ago

“I have been with one call for a few years now and they have been great on price there service is super and i hope to be with them in the near future”

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Posted 1 month ago

“I have been with one call for a few years now and they have been great on price there service is super and i hope to be with them in the near future”

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Posted 1 month ago

“I have been with one call for a few years now and they have been great on price there service is super and i hope to be with them in the near future”

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Posted 1 month ago

“MB1 was a great agent to deal with. My query was dealt with quickly and efficiently. I feel I got the best price and couldn’t fault the service. Thank you MB1”

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Posted 1 month ago

“Very happy with the service”

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Posted 1 month ago

“BC5 Sorted the cancelation out very quickly”

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Posted 1 month ago

“Excellent prompt efficient service received this morning from MB1. This is my 3rd year using One-Call. Would recommend”

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Posted 1 month ago

“I have just been online with your agent (KS8) and i must say it was an absolute please to work with someone who had my interests at heart and empathetic to my needs have retired 12 months ago. I will recommend yourselves where the need arises to my friends. thankyou john Ballard”

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Posted 1 month ago

“Leanne warren was very helpful and made getting my car insurance done 5star thanks”

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Posted 1 month ago

“Quick and direct. Easy to get on with.”

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Posted 1 month ago

“JH7 quickly and without stress resolved an issue we had with no claim bonus not registering. No long wait either. Thank you”

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Posted 1 month ago

“KT7 was quick, concise and helpful when arranging a better price for our insurance renewal. All sorted within 15 minutes!”

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Posted 1 month ago

“FS7 .... FS7.... FS7....FS7....FS7 Fraser was an absolute hero helping me change my payment date & checking if making a change would reduce my payments. Was so understanding & very caring! If only all customer service workers were as amazing as Fraser 🙌🏼”

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Posted 1 month ago

“Quick call, & my renewal was soon sorted, advisor was very helpful. PF2.”

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Posted 1 month ago

“REcently had to arrange additional vehicle insurance. Your agent, (LN1) could not have been more helpfull. Concise and arranged everything very quickly.”

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Posted 1 month ago

“BC1 was excellent and very efficient”

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Posted 1 month ago

“Josh was great did everything I asked and great advise too to give the best product for me to have fir the cover I need Thank you jh7”

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Posted 1 month ago

“FS7 dealt with my query quickly and efficiently.”

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Posted 1 month ago

“OC3 was helpful with my enquiry”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,404 reviews