One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 421,050 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 421,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kadie, KT7 was helpful, fast, efficient and provided a very acceptable renewal price.”

Helpful Report

Posted 1 month ago

“What excellent Customer Service I received from ti2, they were very helpful & understanding. ⭐️ ⭐ ⭐ ⭐ ⭐ ti2”

Helpful Report

Posted 1 month ago

“I just left a review on Trustpilot for LE6 Leanne Warren for her helpful phone call today. Very polite, was able to answer my questions and also got me £40 off my original quote. Thanks again Leanne”

Helpful Report

Posted 1 month ago

“Ben was very helpful and listened patiently to my explanation. He was able to point to some aspects of our policy we were not aware of and in that helped with our future decisions. Thank you for your help.”

Helpful Report

Posted 1 month ago

“Karly (KS8) managed to help me get a better renewal quote quick and easy that managed to beat better I'd seen elsewhere. Much appreciated. Thanks!”

Helpful Report

Posted 1 month ago

“EF3 was extremely helpful, I didn't feel pressured to purchase any add-ons, quick and straight forward, done quickly, easy process. Painless!! Thanks 😊”

Helpful Report

Posted 1 month ago

“Quick easy service”

Helpful Report

Posted 1 month ago

“Melissa (MX2) handled my enquiry. slick and efficient, did exactly what was required. many thanks”

Helpful Report

Posted 1 month ago

“Sorted everything efficiently”

Helpful Report

Posted 1 month ago

“JC8 understood what my call was about and helped me understand what was happening with my payments. Really helpful and polite.”

Helpful Report

Posted 1 month ago

“Lawrence LN1, was really helpful when speaking with him today. Very professional, polite and knew exactly how to resolve my request. We need more customer service persons like this.”

Helpful Report

Posted 1 month ago

“I spoke with LN1 today about my policy for my renewal but unfortunately it wasn’t as cheap as the quote I received from another company but LN1 was very helpful and really polite he really went above and beyond to help me keep doing what you’re doing young man”

Helpful Report

Posted 1 month ago

“Phoned wrong section first and was given very politely new number. Lady I spoke to was very polite and dealt with my query very quickly and to my satisfaction. A very good customer service and very reassuring that I am with a proficient insurance company. Thank you”

Helpful Report

Posted 1 month ago

“I received a call from a guy called Rio (PJ4) reguarding an insurance quote, what can I say, very understanding, polite, patient, helpfull with me being a senior, explained fully many thanks.”

Helpful Report

Posted 1 month ago

“SK3: had a good call with Sian and she was able to reduce my renewal quote by £20 a month.. that’s £240 saving for the year”

Helpful Report

Posted 1 month ago

“Mg9 operator handled my enquiry perfectly Legend 5 star operator”

Helpful Report

Posted 1 month ago

“Agent KT7 answered all question professional manner and arrived at a quote that was more in with other insurance Companies 10 out 10 to agent”

Helpful Report

Posted 1 month ago

“MG9 was really helpful in updating my policy documents.”

Helpful Report

Posted 1 month ago

“Very happy with KS8. Smooth and very easy to communicate with her. Many thanks.”

Helpful Report

Posted 1 month ago

“EF3 was great”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 421,050 reviews