One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,904 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,904 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received a re-newal letter for my house insurance which was more than expected, after shopping around I found a better quote, so I telephoned one Call and spoke to AE1 who reviewed my details and came up with a quote that was better than all the others, so very pleased with result thank you”

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Posted 1 month ago

“Jade (JS4) was both personable, friendly and professional at same time. I was going to change provider but glad I rang. Jade helped answer all my questions and queries and resolved my concerns and helped me find a resolution by end of call.”

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Posted 1 month ago

“KT7 was an absolute star! Immediately realised my needs and came up with quotes in no time! Offered other bits and pieces - all well explained without the "hard" sell!! Almost a pleasure paying for insurance!! :-)”

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Posted 1 month ago

“ET3 thank you Elisha for calling me back and being so Efficient.”

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Posted 1 month ago

“Very helpful EC1 ETHAN ec1”

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Posted 1 month ago

“**js4** thank you for all your help and help with my renewal”

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Posted 1 month ago

“IS1 Pulled a renewal cancellation out the bag by providing a competitive renewal quote.”

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Posted 1 month ago

“Very happy with my call with jade was very informative and helpful with my renewal”

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Posted 1 month ago

“Very and informative response”

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Posted 1 month ago

“This is for MG9. The person very much explains all I need at this time”

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Posted 1 month ago

“OC3 very good service very helpful and efficient thank you”

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Posted 1 month ago

“Ek4 was very helpful”

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Posted 1 month ago

“KT 1, was very helpful, problems with quote were resolved”

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Posted 1 month ago

“NK3 dealt with my policy change in a very professional way”

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Posted 1 month ago

“Prompt response and my queries were responded to. Clear communication. Thank you KT7 for your excellent service.”

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Posted 1 month ago

“I needed to change details on my policy today although the portal wouldn’t allow me I spoke via chat to Jessica JO1 who sorted everything for me hassle free(almost). Thank you to one call (and Jessica) for the help.”

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Posted 1 month ago

“Very quick to answer my query”

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Posted 1 month ago

“Forgot to add an endorsement to my renewal , next day , after a cheaper price than last year within 15 mins it was sorted out by SS9! no extra cost or or problems . My first offence in 50 years of driving . Fantastic service by very efficient and able representative from One Call Wouldn't hesitate to recommend them to all and sundry . They really have Made my day !! Dont forget SS9! Anita Colman”

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Posted 1 month ago

“AE1 Great service! Polite , clear, helpful. Good explanations and happy to repeat anything I didn't fully understand. Painless! Matched quotes from other insurers. Thank you.”

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Posted 1 month ago

“Very helpful, quick and efficient in helping with my query.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,904 reviews