One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,663 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TH3 was helpful but would much prefer speak to someone properly.”

Helpful Report

Posted 1 month ago

“Hi, I needed to update my policy and despite some delay Aidan got the job done. I also needed my pending renewal updated, this too was done. Efficient but tie consuming through the chat window.”

Helpful Report

Posted 1 month ago

“Polite. Good service. Both agents IS1 and also Abby”

Helpful Report

Posted 1 month ago

“The agent (TS4) was excellent. Very patient with my queries, no matter how complex they were. I could not be more pleased with the personal handling of the call. I'm not thrilled about the fees for cancelling one of my two policies, but I do understand them, thanks to the help from TS4.”

Helpful Report

Posted 1 month ago

“ML2 helped me today on chat. Very helpful and kind. Got me a great price and I'm very pleased”

Helpful Report

Posted 1 month ago

“Th3 was very helpful”

Helpful Report

Posted 1 month ago

“Ee3 helped me today very lind and very quick at getting me help and sorted out today”

Helpful Report

Posted 1 month ago

“AN7 was very helpful.”

Helpful Report

Posted 1 month ago

“LD7 was extremely helpful and efficient”

Helpful Report

Posted 1 month ago

“EVERYTHING sorted and no problems”

Helpful Report

Posted 1 month ago

“I needed to amend my policy & the portal was down. Used chat & spoke to Isabelle (IS1) who was very helpful & explained everything clearly. Amendments were completed efficently. Thank you.”

Helpful Report

Posted 1 month ago

“I wanted to add my son to my policy as he has just turned 17. I was not able to do this with the automated forms for some reason so ended up using the Chat. The agent was very helpful and sorted out my details quickly and efficiently with no issues.”

Helpful Report

Posted 1 month ago

“I spoke to DB7.Sorted my Insurance at a cheaper price than my renewal.Well done thank you.”

Helpful Report

Posted 1 month ago

“It was a very complicated thing for me to do but it was easy with the agent Lydia.”

Helpful Report

Posted 1 month ago

“Megan (MF7) was incredibly helpful and efficient with me and my query.”

Helpful Report

Posted 1 month ago

“EW2 was very helpful and efficient. Thank you”

Helpful Report

Posted 1 month ago

“Found me a very good price, and very efficien, name was Alex F”

Helpful Report

Posted 1 month ago

“I Needed to cancel my insurance and JM3 helped with this, I received a first class service when cancelling”

Helpful Report

Posted 1 month ago

“I spoke to CE4 very very helpful answered my question with no ifs or but very very pleased with the operator”

Helpful Report

Posted 1 month ago

“JM3, was very helpful. Polite and helped me proceed with what I needed to do. Wish all helpers were like this. Thank you”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,663 reviews