One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,663 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SS9 was great, quickly processed my change, much appreciated 👏”

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Posted 1 month ago

“No nonsense service - thank you RW2”

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Posted 1 month ago

“I called to cancel my policy today and Lawrence LN1 handled it all very well for me making the process easy and explained what happens next...thank you”

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Posted 1 month ago

“I had a stressful problem with paperwork and your agent , EW2 , help me to sort it out , very fast and efficient. I am so relieved !! Thank you ! I am a new customer and very impressed to sort out a problem on a Saturday .”

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Posted 1 month ago

“Very helpful, quick and easy to sort things out”

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Posted 1 month ago

“Well done Ai7 competitive quote matched”

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Posted 1 month ago

“Great service from Customer Service agent ER5. Answered my queries well and went the extra mile to offer extra discount. Great service.”

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Posted 1 month ago

“Really pleased with the help I got from EW9”

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Posted 1 month ago

“Mg9 very helpful”

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Posted 1 month ago

“Great service by JL4, thank you for your help.”

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Posted 1 month ago

“Agent Sk3 was excellent!! Thank you”

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Posted 1 month ago

“very helpful, patient, understanding 🙏🙏🙏”

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Posted 1 month ago

“Very happy with the service I received from Ai2 about my car fast and very helpful”

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Posted 1 month ago

“We came to an agreement on price and sorted the insurance very easily CV4 Charlie was very helpful”

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Posted 1 month ago

“Amazing service. Reward long standing customers. Live chat with SK3 to change vehicle was efficiently handled, simple and easy. Thank you.”

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Posted 1 month ago

“JF2 was swift to deal with my query and have renewed for a second year.”

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Posted 1 month ago

“JL4 sorted my direct debit query promptly”

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Posted 1 month ago

“Cancellation dealt with promptly and courteously by EW2.”

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Posted 1 month ago

“Very quick response time and very helpful FS7”

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Posted 1 month ago

“Concerning the Customer Service Staff member who dealt with my call. Username: PE2 Pat was very polite and helpful. I was arranging an Insurance Pollicy update for a change of car on my existing policy. Pat knew the entire process very thoroughly and communicated it to me very well. The process was slick, efficient and professional. Many thanks Pat (PE2).”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,663 reviews