One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,830 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jade (username JS4) was very helpful in sorting my renewal price and finding me a quote that was similar to a price I found online. She was very friendly on the phone, and delivered excellent customer service.”

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Posted 1 month ago

“Excellent service provided by AE1. Able to offer me a better price than comparison sites.”

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Posted 1 month ago

“ECI-Ethan-ec1. Talked to Ethan - very helpful and personable. A credit to the business.”

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Posted 1 month ago

“very helpful and reduced my bill which made me happy. the lady was ( JB6) hope this helps.”

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Posted 1 month ago

“I spoke to ALLEN ref AE1 today regarding my car insurance renewal. I had only found out today that my insurance policy was for an incorrect vehicle even though the registration number was correct. I had purchased my vehicle 6 months ago and upgraded online as found it to difficult and time consuming to speak to somebody. It soon become apparent a substitute vehicle was used as my model was not picked up. I was not happy with this as my premium was more expensive. It took nearly an hour on the phone to resolve and with AE1 persistance we came to a reasonable outcome for both parties. Thankyou Allen.”

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Posted 1 month ago

“IS1 was very helpful regarding the explanation of my queries resulting in me renewing my motor insurance.”

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Posted 1 month ago

“Operator KT7 was absolutely superb and found me a great price for my home insurance. Excellent service!”

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Posted 1 month ago

“KT7 was really helpful today was quick and easy saved me money would be happy to promote to family and friends”

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Posted 1 month ago

“KT7 was very helpful and patient”

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Posted 1 month ago

“Rw2 really helpful got me best deal”

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Posted 1 month ago

“KT 7 was very helpful when I renewed my policy”

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Posted 1 month ago

“Excellent communication and Josh was extremely efficient and helpful, thank you”

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Posted 1 month ago

“Good chat :)”

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Posted 1 month ago

“Becca RW2 Easy and simple! Just how we like it”

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Posted 1 month ago

“Jess (Jb6) was extremely helpful throughout my enquiry and really helped me understand everything thoroughly. Excellent service!”

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Posted 1 month ago

“BC1 VERY GOOD”

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Posted 1 month ago

“Many thanks to Jade for making the renewal process for home insurance so easy! Excellent customer service.”

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Posted 1 month ago

“Chatted today with JS4 who was very friendly and helpful ,very happy with renewal price”

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Posted 1 month ago

“Excellent Customer service from Georgia **GM2** helped get my policy updated and renewed. The wait time for customer service is terrible +1 hour. Clever way to force users over to their Platinum plan as has a dedicated fast track support line.”

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Posted 1 month ago

“I was assisted by DA7 today, and he dealt with my request with patience and clarity. He was extremely efficient and helpful with regard to my requests regarding my insurance, and I renewed my insurance based on the fact that all my insurance needs were met re quote and met my budget needs. I have no hesitation in recommending this company for service and value for money. Thank you most sincerely Mrs Town”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,830 reviews