One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,830 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“George B was great. Patient and helpful.”

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Posted 1 month ago

“Great service from the agent (JW5) I was put in touch with through webchat”

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Posted 1 month ago

“Very efficient help today from TJ2”

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Posted 1 month ago

“I had great help”

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Posted 1 month ago

“The advisor was clesr, knowledgable and helpful. Fairly auick service and the whole I was very happy.”

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Posted 1 month ago

“Had a great experience being helped by BC1 who has got me a great new deal and I'm really pleased with it! The service I received today convinced me to remain with onecall for another year for my insurance.”

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Posted 1 month ago

“IS1 helped me get a better deal and talked me through it. Only disappointment is that this did not happen automatically and I had to contact One Call to get the best deal”

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Posted 1 month ago

“Great service from MS2 today.”

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Posted 1 month ago

“Had a Good experience with CH5 very happy thank you!”

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Posted 1 month ago

“Spoke with Is1 and very good service answered my questions .. and upgraded breakdown service efficiently and timely thank you for your help”

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Posted 1 month ago

“Great service by LD7 today - thanks”

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Posted 1 month ago

“Documents not printing spent about 3 hours with only partial success”

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Posted 1 month ago

“Megan (username MS) was very helpful in helping me to renew my policy using a new credit card.”

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Posted 1 month ago

“Have been with One Call for contents insurance for many years now, the premiums are always competitive and discussing anything with them is very easy whether it be a claim or add on to the policy. I recently discussed the polity with JA1 and it was just so simple, thanks.”

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Posted 1 month ago

“Ir2 was very efficient in helping with my enquiry.”

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Posted 1 month ago

“Leanne was very professional and proficient at sorting my renewal today. Thanks again for the great service 👍.”

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Posted 1 month ago

“Needed to make a change on my policy and despite the wait for an agent on the webchat agent IS1 was very helpful and made the changes without fuss.”

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Posted 1 month ago

“Excellent service from JW5 to assist me with my policy, thanks”

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Posted 1 month ago

“Needed to make an alteration to buildings insurance with a recommended increase in rebuild insurance cover. Use their on line chat feature and was quickly and easily able to do what I wanted having dealt with a very efficient customer service operator called Josh.”

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Posted 1 month ago

“MB1 was brilliant”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,830 reviews