One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,089 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“WP1 very helpful and efficient.”

Helpful Report

Posted 1 month ago

“Nice to have had a call to make sure I had what I needed From co4”

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Posted 1 month ago

“I had a few changes to be made on two policies. I dealt with Customer Service agent SP6 who helped with all the changes i needed and was very helpful with everything”

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Posted 1 month ago

“GB3 was very helpful today in helping me login and change details to the policy.”

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Posted 1 month ago

“BC5 was extremely helpful today , helped me to sort out a slight problem i was having accessing my policy details”

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Posted 1 month ago

“Agent LG3 was helpful and very polite.”

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Posted 1 month ago

“While on live chat with agent SP6,,they were able to sort out everything I needed in quite a short time and a very helpful manner”

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Posted 1 month ago

“KS8 was very clear and helpful in reducing my renewals cost.”

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Posted 1 month ago

“I had to wait a while to get connected but PS1 was very helpful with my renewal queries”

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Posted 1 month ago

“Great service by IS1. Quickly resolved and dealt with my issue”

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Posted 1 month ago

“NK3 helped me resolve a situation with utmost speed and efficiency which relieved my stress level considerably.”

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Posted 1 month ago

“quick, friendly and professional. Talking with MB1”

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Posted 1 month ago

“I find renewing car insurance and things very stressful. SK8 made it simple and quick. I got a great deal on breakdown cover too. Thankyou”

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Posted 1 month ago

“Excellent service as always. Been with them for approx 10 years. AR5 was outstanding and made everything stress free. Now have 2 platinum policies with them. No policy increase for 3 yrs also. Platinum policy is a month to month and no penalty cancel. Keep up the good work.”

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Posted 1 month ago

“SF7 was very helpful when dealing with me”

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Posted 1 month ago

“Ew2 was so helpful and made sure I had the best cover on my insurance policy”

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Posted 1 month ago

“Ew2 was so helpful and made sure I had the best cover on my insurance policy”

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Posted 1 month ago

“AR5 was so helpful to us today ,we cannot thank him enough as he explained everything to us in great detail and was more than helpful to confirm with us our understanding of the policy renewal thanks again AR5”

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Posted 1 month ago

“ir2 helped me with my renewal quote and managed to get it down to almost level with the next best quote I received on a comparison site. The process was quick and easy and I am happy to remain with One Call for another year. Thank you ir2 for your help.”

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Posted 1 month ago

“AT7 helped me to close an issue that had been raised, was extremely helpful in a short space of time.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,089 reviews