One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,560 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“RW2 was helpful and answered all my questions today. She was polite with her texts and knowledgeable on the policy. The things I don’t like and the only reason I gave four stars is that there is no phone line to contact One Call Insurance and I still had to wait for my initial text to be answered.”

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Posted 4 weeks ago

“Contacted the one call chat platform. Found operator hh3 very helpful and ensured my doubts had been resolved.”

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Posted 4 weeks ago

“JF3 Jessica at One Call was amazing. She took the stress out of my first on line encounter changing my new car insurance. Thank you Jessica 💫”

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Posted 4 weeks ago

“Josh was extremely helpful and resolved my problems very quickly. He gave me really great confidence for any future issues I might have.”

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Posted 4 weeks ago

“Many thanks for the assistance of your agent RW2 today. Quick, speedy and efficient.”

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Posted 4 weeks ago

“MB9 was very helpful”

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Posted 4 weeks ago

“Easy process”

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Posted 4 weeks ago

“LC6 was very helpful. He very quickly found me a better quote and handled my query efficiently.”

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Posted 4 weeks ago

“LN1 was very helpful with all my queries and answered the in full, total satisfaction on my behalf”

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Posted 4 weeks ago

“Jessica was able to improve my renewal quote and explained aspects of the policy very helpful”

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Posted 4 weeks ago

“Needed assurance that having two Nextbase cameras hardwired fitted to my new car would not invalidate the insurance policy. Josh, JD7 was very helpful and a note of the fitting of said cameras will be added to my file.”

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Posted 4 weeks ago

“Agent LG3 gave the information that I needed.”

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Posted 4 weeks ago

“Just had chat with Leanne Warren-le6 well spoken very experienced she got car insurance down from last year’s price I was over the moon thank you very very much le6”

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Posted 4 weeks ago

“J01 - this agent was brilliant, helpful and able to solve my query.”

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Posted 4 weeks ago

“LH6 was very helpful, explaining all my questions,putting my mind at ease, patient and polite, thank you, LH6”

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Posted 4 weeks ago

“Thank you to RW2, excellent, and efficient service 👏”

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Posted 4 weeks ago

“EK2 did a grea5 job of sorting out my amendments I needed for my insurance, lovely manner and clearly explained. 🙂”

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Posted 4 weeks ago

“Lauryn LG3 was very helpful today and answered my question very efficiently and effectively today”

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Posted 4 weeks ago

“Leanne (LE6.Leanne Warren-le6) was very efficient, polite and very helpful sorting out my insurance for me today. I was rather stressed when I realised that I had been put on a monthly rolling contract which really wouldn’t suit me as I would need to email work every month with a new certificate which is just hassle. So she sorted an annual policy out for me straight away. Much appreciated. She is an asset to your team! Thank you LE6.Leanne Warren-le6”

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Posted 4 weeks ago

“Chloe CE2. Worked promptly to get a new service added to my policy. Very helpful and polite.”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 400,560 reviews