One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ET1 helped me achieve what I needed. Thank you for the support. :)”

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Posted 1 month ago

“AA4 dealt with my query in a professional way and provided me with an acceptable quote.”

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Posted 1 month ago

“jh7 great work. Thank you”

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Posted 1 month ago

“Very helpful and proficient,”

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Posted 1 month ago

“Very good customer service. SP6 was of great help today and gave me all the information I needed. Thank you😊”

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Posted 1 month ago

“SS9 was helpful and sorted my issue out in such a quick time”

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Posted 1 month ago

“Great customer feedback very helpful”

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Posted 1 month ago

“excellent service did exactly what i needed”

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Posted 1 month ago

“your agent rk3 was most helpfull in helping with my renewal.”

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Posted 1 month ago

“ML2 was clear, concise and very knowledgable. ML2 made the renewal of my insurance easy. Would recommend One Call and ML2 in particular”

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Posted 1 month ago

“Best car insurance company so far ive been with great online portal spoke with agent ME8 great communication prompt and easy to understand replies 5*”

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Posted 1 month ago

“Great service very helpful”

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Posted 1 month ago

“Great service very helpful”

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Posted 1 month ago

“I spoke with TH3 and he was very professional, warm, engaging and sourced a solution immediately. One doesn't tend to think of insurance companies and excellent customer service. This guy was truly great, thank you!”

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Posted 1 month ago

“MG9 was helpful and efficient and put my mind at rest that my payments would now go through automatically after I had had a problem with the direct debit. I was also able to upgrade my hire car to a guaranteed one at a good price. I felt helped and listened to which is unusual these days. I’d recommend One Call to anyone, this is my 2nd year with them and I have no issues.”

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Posted 1 month ago

“Very polite and efficient. Thank you”

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Posted 1 month ago

“ML2(Megan) was very helpful and quick at resolving a renewal quote.”

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Posted 1 month ago

“I had a really positive experience with the one call agent EF3 who dealt with my query quickly and efficiently”

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Posted 1 month ago

“I contacted customer services today and spoke to agent (BC5). Britney was extremely friendly and helped me sort a query out with my policy. Would definitely recommend her yo speak to with any queries regarding your policy!”

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Posted 1 month ago

“Unable to follow simple instruction (to cancel renewal) without excessive time wasting.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews