One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,060 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very good service from sf7.”

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Posted 1 month ago

“Excellent service - and thanks to WG1 who managed to lower my monthly payment while increasing my cover, all in the space of one phone call.”

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Posted 1 month ago

“Excellant chat support , pleasure to deal with a real person”

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Posted 1 month ago

“I chatted with a very helpful person JH7.It was a very difficult time for me as my husband had recently passed away.JH7 (Joshua)demonstrated a rare quality empathy.Thank you Joshua.”

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Posted 1 month ago

“Thank you to ir2, very helpful”

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Posted 1 month ago

“Great service today from FS7 , handled my enquiry very efficiently. Thanks”

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Posted 1 month ago

“Very good service, efficient and very quick response.”

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Posted 1 month ago

“AR5 Very helpful with the portal problem change of address also gave me details of a fixed price policy. Excellent service AR5”

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Posted 1 month ago

“I was very happy with the One Call customer service (VH3), makes such a difference being able to talk direct to a human. Friendly and efficient”

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Posted 1 month ago

“JF3 was quick and helpful, I needed to increase mileage cover, all done quickly.”

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Posted 1 month ago

“Adviser IS1 was very helpful today.”

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Posted 1 month ago

“WP1 very helpful and efficient.”

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Posted 1 month ago

“Nice to have had a call to make sure I had what I needed From co4”

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Posted 1 month ago

“I had a few changes to be made on two policies. I dealt with Customer Service agent SP6 who helped with all the changes i needed and was very helpful with everything”

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Posted 1 month ago

“GB3 was very helpful today in helping me login and change details to the policy.”

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Posted 1 month ago

“BC5 was extremely helpful today , helped me to sort out a slight problem i was having accessing my policy details”

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Posted 1 month ago

“Agent LG3 was helpful and very polite.”

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Posted 1 month ago

“While on live chat with agent SP6,,they were able to sort out everything I needed in quite a short time and a very helpful manner”

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Posted 1 month ago

“KS8 was very clear and helpful in reducing my renewals cost.”

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Posted 1 month ago

“I had to wait a while to get connected but PS1 was very helpful with my renewal queries”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,060 reviews