One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AR2 was extremely helpful and friendly, and got me a good result”

Helpful Report

Posted 1 month ago

“TJ1 was very helpful”

Helpful Report

Posted 1 month ago

“Used the online chat for a quick question about my policy insurance. User Ci9 responded very quickly was helpful polite and got straight to the point. I have been with One call for about 3 years now and I can't complain. Great company.”

Helpful Report

Posted 1 month ago

“I got email off one call didn't understand stand so went on line and spoke to Joshua (jh7)who explained everything and put my mind at rest”

Helpful Report

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

“SL4 was my operator and they were very helpful and was able to give me all the info I needed”

Helpful Report

Posted 1 month ago

“Good quick service”

Helpful Report

Posted 1 month ago

“Joel JLB was very helpful”

Helpful Report

Posted 1 month ago

“Online chat with Jasmine m. Dealt with my problem quickly & efficiently. Great service!”

Helpful Report

Posted 1 month ago

“Sasha (SM5) was super helpful and polite, explained everything very clearly and offered me a good price.”

Helpful Report

Posted 1 month ago

“Sasha (SM5) was super helpful and polite, explained everything very clearly and offered me a good price.”

Helpful Report

Posted 1 month ago

“A lovely articulate young lady Paige AA4 ….. was happy to engage and explain the policy in detail. Pleased with the service provided.”

Helpful Report

Posted 1 month ago

“Prices were competitive &policy suited my requirements. There was an issue with my NCB proof which was confusing due to a letter sent to me did not explain specifically the problem. The online chat was very helpful from JG4”

Helpful Report

Posted 1 month ago

“SS9 amazing customer service. Quick and efficient.”

Helpful Report

Posted 1 month ago

“Thank you NK3 , First class customer service ,”

Helpful Report

Posted 1 month ago

“very speedy help full polite good”

Helpful Report

Posted 1 month ago

“OC3 - Is the best member of the One Call Claims staff, he took time to understand my situation and really helped me Needs a raise!”

Helpful Report

Posted 1 month ago

“EK2. Did a fab job of sorting my insurance out for me, very precise and clear. Thanks so much”

Helpful Report

Posted 1 month ago

“I had issues on the portal and Britney, BC5 was superb in helping. She’s a star! I only wish to speak to more Britneys of this world. God knows we need more positive people. Our interaction, with her response and care made the service top quality.”

Helpful Report

Posted 1 month ago

“Erica was really helpful and clear, even though she was struggling with a sore throat. Nice to speak to a human with a sense of humour. Not a chat bot. EK2 is Erika's reference and I’d like to Thank her for Sorting me insurance out.”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews