One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,597 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A very efficient and helpful, speedy response from m6 - thank you”

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Posted 1 month ago

“A very nice lady ME8 helped me today,she was very helpfull and patient with me.”

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Posted 1 month ago

“JF3 , Thankyou for sorting my insurance out . top job . xx”

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Posted 1 month ago

“Very pleasant and helpful assistant, guided me through the problem i had effortlessly and I was happy with the result. Could not fault him.”

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Posted 1 month ago

“Thank you for all help today with trying to sort my insurance out.Many Thanks kerry yous have been amazing help today”

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Posted 1 month ago

“(CM7) I spoke to Callum Malone this morning about my home insurance policy which was due to renew shortly. It was a pleasure to deal with Callum who was friendly, professional and very helpful and resolved my issue efficiently. He is a excellent member of your staff. .”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Tommy McGregor made the process of amending our policy very quick and straightforward thanks. Great service 👍”

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Posted 1 month ago

“Live chat with Sian. Excellent service. Made renewing my car insurance very easy and pretty much matched the cheaper quote. Thank you”

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Posted 1 month ago

“EB4 Helped sort out extra information required to begin insurance policy.”

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Posted 1 month ago

“Had a live chat with Karly - KS8 and it was amazing. I was dithering but she found out all the information needed, asked intelligent questions, and ended up giving me a great quote for my new car. Very impressed by it all. Going back online later to finalise quote, hopefully getting Karly again”

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Posted 1 month ago

“MM8 was great!!”

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Posted 1 month ago

“Hello customer service with sm6 excellent no problem.”

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Posted 1 month ago

“Reference EW2 Elizabeth was very helpful, professional and dealt with my query quickly and effectively.”

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Posted 1 month ago

“Reference EW2 Elizabeth was very helpful, professional and dealt with my query quickly and effectively.”

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Posted 1 month ago

“CN4 was really helpful and sorted out my query immediately. Updated the policy and as it was only just in the process of being set up there were no charges for the changes. Very happy with the service and policy.”

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Posted 1 month ago

“KT7 was superb in rearranging my new years home cover. Symathetic, empathetic and extremely helpful in the new quote and figures.”

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Posted 1 month ago

“Because of technical issues with my previous insurer's web site and contact options I've struggled to upload my proof of no claims to One Call. However, I called through to Asha, AK7 and she sorted it quickly and was very prompt in replying to confirm everything was accepted at their end.”

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Posted 1 month ago

“Quick service”

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Posted 1 month ago

“me8 Very helpful, sorted it out quickly”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,597 reviews