One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LG3 helped me put my new car onto my insurance policy. She spent such a long time on the chat with me as I was unable to do it on line. At my age I'm not so good with technology and I haven't used chat before. She was so patient, understanding and helpful. Though I was nervous to begin with II will be happy to use a chat again if it turns out to be as positive an experience as it was today with LG3 .”

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Posted 4 weeks ago

“KP3 was incredibly helpful reducing the cost of my renewal and set up via live chat. Very impressed with the service.”

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Posted 4 weeks ago

“Esmond was great, talked through all area’s, very helpful, many thanks.”

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Posted 4 weeks ago

“LY4 patiently went through my request. Gave me good advice on the services they provide. Happy to wait to make sure I understood each part. Thank you”

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Posted 4 weeks ago

“SW1 dealt with me, great service thanks”

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Posted 4 weeks ago

“Excellent service from start to finish. They made switching my insurance over to my new van quick, easy, and hassle-free. Really helpful and friendly.”

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Posted 4 weeks ago

“AR2 was very helpful and resolved my query quickly. Thank you again!”

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Posted 4 weeks ago

“KP3 - was so helpful in reviewing my quote and renewing my policy.”

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Posted 4 weeks ago

“Ji9 managed to reduce my renewal quote and was really helpful”

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Posted 4 weeks ago

“Provided the information quickly and accurately, thanks”

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Posted 4 weeks ago

“SM2 was very helpful and professional guiding me through the process making me feel looked after and made recommendations that were helpful in making my decisions well done SM2”

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Posted 4 weeks ago

“KT7 handled my query promptly and resolved it amicably within a few minutes”

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Posted 4 weeks ago

“KT7 Great service Thankyou for your help”

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Posted 4 weeks ago

“Excellent service from WG1. Clear concise answered my questions completely. No messing about. Got the job done. Saved some money !!! Highly recommended.”

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Posted 4 weeks ago

“Ava was very helpful and patient she helped me through the whole process of changing my car on the insurance policy!! Thank you Ava!”

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Posted 4 weeks ago

“Excellent customer service from KT7 helping me with my renewal.”

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Posted 4 weeks ago

“I contacted One Call to cancel my car insurance renewal as i had found a cheaper quote elsewhere but the guy I spoke to was very helpful and he offered to go through my details and see if he could improve on the quote. He was able to offer me, what I considered to be, a reasonable and improved quote with some added extras. I was happy with the service and my lower monthly premiums.”

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Posted 4 weeks ago

“Lower renewal rate. ET3 was a great help.”

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Posted 4 weeks ago

“Really helpful agent WP1 resolved a query on my policy and provided relevant information to put my mind at rest. Thank you.”

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Posted 4 weeks ago

“EW2 was very helpful and took the time to understand my query properly. Rather than relying on the initial classification, they agreed to refer the matter to the insurer for clarification and email me with the outcome. Clear, polite and helpful service. Excellent agent on a complex query. Thank you.”

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Posted 4 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews