One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,031 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick to respond and patient with the line of questioning”

Helpful Report

Posted 1 month ago

“IS1 Excellent service and really happy with the outcome”

Helpful Report

Posted 1 month ago

“I made a change to my insurance policy today via Chat. MB1 was my customer advisor. She was very polite and helpful and sorted everything out for me with ease.”

Helpful Report

Posted 1 month ago

“IR2 was very helpful with my renewal”

Helpful Report

Posted 1 month ago

“Had a general enquiry today ,had loads of help and queries answered by Karly s agent ks8 really pleased and all satisfied”

Helpful Report

Posted 1 month ago

“Very helpful on the online chat when I needed to xanxel my policy.”

Helpful Report

Posted 1 month ago

“JT3. Very good service”

Helpful Report

Posted 1 month ago

“Very helpful and sent me the documents I required LB3 was polite and curtious.”

Helpful Report

Posted 1 month ago

“Very good service from LE6 (Leanne Warren) Friendly, helpful and fulfilled her promise sending documents when she said. Very happy customer, thank you Leanne”

Helpful Report

Posted 1 month ago

“We have just renewed our home insurance for another year with One Call and the service from Elisha **ET3** was outstanding. It was refreshing that Elisha answered the phone and it was a pleasure to deal with her again this year as most companies don’t hold onto the good members of staff these days. Let’s hope I speak to her again next year! Thanks again. James”

Helpful Report

Posted 1 month ago

“Great understanding very helpful. Quick and efficient thanks”

Helpful Report

Posted 1 month ago

“very good service from sf7.”

Helpful Report

Posted 1 month ago

“Excellent service - and thanks to WG1 who managed to lower my monthly payment while increasing my cover, all in the space of one phone call.”

Helpful Report

Posted 1 month ago

“Excellant chat support , pleasure to deal with a real person”

Helpful Report

Posted 1 month ago

“I chatted with a very helpful person JH7.It was a very difficult time for me as my husband had recently passed away.JH7 (Joshua)demonstrated a rare quality empathy.Thank you Joshua.”

Helpful Report

Posted 1 month ago

“Thank you to ir2, very helpful”

Helpful Report

Posted 1 month ago

“Great service today from FS7 , handled my enquiry very efficiently. Thanks”

Helpful Report

Posted 1 month ago

“Very good service, efficient and very quick response.”

Helpful Report

Posted 1 month ago

“AR5 Very helpful with the portal problem change of address also gave me details of a fixed price policy. Excellent service AR5”

Helpful Report

Posted 1 month ago

“I was very happy with the One Call customer service (VH3), makes such a difference being able to talk direct to a human. Friendly and efficient”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,031 reviews