One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,177 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sm2 was very helpful with additional car cover and answered all my needs.”

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Posted 4 weeks ago

“Fast service quick easy changeover gentleman very helpful jc8”

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Posted 4 weeks ago

“KT7 was very helpful and supportive in answering my query very thoroughly.”

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Posted 4 weeks ago

“FS7 was very helpful today. Got what we needed done fast and efficient thank u.”

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Posted 4 weeks ago

“Quick response, sorted out straight away :-)”

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Posted 4 weeks ago

“LN1 was polite, efficient and very pleasant 10/10”

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Posted 4 weeks ago

“Great service from Jack JT3 - complex problem dealt with really well. Helpful and informative, credit to the company!!”

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Posted 4 weeks ago

“Have just messaged with KS8, and she solved my querie quickly and efficiently.”

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Posted 4 weeks ago

“29.06.26 - HAVE JUST HAD A LIVE CHAT WITH HOLLY TO GO THROUGH MY MOTORBIKE INSURANCE - WAS VERY DUBIOUS ABOUT USING LIVE CHAT BUT IT WENT VERY SMOOTHLY & HOLLY WAS VERY HELPFUL & ANSWERED ALL MY QUERIES, I HAVE NOW GONE AHEAD & INSURED MY MOTORBIKE WITH ONE CALL & WILL CONTINUE TO DO SO THANK YOU HOLLY FOR ALL YOUR HELP TODAY!!!”

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Posted 4 weeks ago

“Your advisor, KS8 was very efficient and professional and dealt with my enquiry quickly.”

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Posted 4 weeks ago

“Quick and efficient”

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Posted 4 weeks ago

“Customer service from AS3 was excellent.”

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Posted 4 weeks ago

“EG4 Quite a long wait to get through but agent answered my query quickly once I was connected”

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Posted 4 weeks ago

“Phone answered straight away, UK call Centre and Emily (EC4) was so very helpful. Excellent helpful service a very commodity these days . Well done”

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Posted 4 weeks ago

“Jack (JP3) was very helpful sorting my policy change. Thanks.”

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Posted 4 weeks ago

“JC1 was excellent and she would get 5 stars ( see below). However the system itself was less than perfect hence 3 overall. The Money Supermarket form questions did not agree with the insurer's terms, I was told to telephone One Call to rectify and then told it was online only with a long wait Could be better!”

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Posted 4 weeks ago

“JP3 live chat advisor was very helpful and efficient. Very good price for my insurance and happy with service . Online portal works well.”

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Posted 4 weeks ago

“Had a very easy chat with SP6 just to update my policy”

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Posted 4 weeks ago

“BC1 was very helpful with information I required”

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Posted 4 weeks ago

“I contacted one call today to check if I had canceled my insurance due to the sale of my vehicle. NK3 was very helpful and delt with my questions quickly. It was a pleasure to chat and get sorted straight away.”

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Posted 4 weeks ago

One Call Insurance is rated 4.7 based on 436,177 reviews