One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,548 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant customer service from agent Ai2. Didn't have to wait long for the live chat and my insurance questions were answered quickly.”

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Posted 3 weeks ago

“Very efficient”

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Posted 3 weeks ago

“I had a query, Adam helped me to resolve it quickly as possible”

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Posted 3 weeks ago

“Great service by j19”

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Posted 3 weeks ago

“Brilliant service did exactly what I asked and he was able to do this jl4 was the worker I was given help by”

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Posted 3 weeks ago

“Had a query and JL4 helped resolve it answer time was very quick:)”

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Posted 3 weeks ago

“Solved a problem , thanks to jl4”

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Posted 3 weeks ago

“Great service today by user MF7 fixed my issue quickly and efficiently”

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Posted 3 weeks ago

“Advisor Ref: OW3 I have just finished speaking to the claims advisor at one call insurance. He was helpful and efficient and he explained clearly what was required from me for the claim as well as as claim progression going forward. Very helpful and pleasant throughout my call”

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Posted 3 weeks ago

“Used the "Live Chat" feature to add on an additional driver to an existing policy. It was a fairly easy process although I had to wait approx 20 minutes for a person to become available. Once I established contact the transaction only took approx 5 minutes. Chloe (ce2) handled it well.”

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Posted 3 weeks ago

“JF3 very helpful when changing vehicle details”

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Posted 3 weeks ago

“Adam (Ad8) has been so helpful with my renewal query and has kept my insurance with One Call for another year. Thank you somuch!”

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Posted 3 weeks ago

“Ji9 , very helpful and helped to reduce my original quote”

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Posted 3 weeks ago

“DH9 very helpful and efficient to complete my renewal when I was keen to leave for an alternative provider”

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Posted 3 weeks ago

“JF3 made it so easy to change my vehicle details”

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Posted 3 weeks ago

“GM2 took the time I needed to understand my various options”

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Posted 3 weeks ago

“I got the information I needed and adviser took time to let me get information and looked at different situations”

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Posted 3 weeks ago

“Ji9 was super helpful and got me a better price on my policy!”

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Posted 3 weeks ago

“Chatted to live agent DL4. Very efficient - all done in a mater of minutes”

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Posted 3 weeks ago

“JF3 was extremely helpful and dealt with my request quickly with no fuss whatsoever”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 400,548 reviews