One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With other insurance companies trying hard to get new customers, i was offered very good prices to switch. User PE2 was very helpful helping me with my renewal and i am very happy to stay with One Call after our web chat - great service, thank you.”

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Posted 4 weeks ago

“Quick and polite”

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Posted 4 weeks ago

“It was so easy no fuss PE2 was a great help and everything was down there and then!”

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Posted 4 weeks ago

“I had a query regarding my car insurance and VH3 was able to give me the facts and put my mind at rest. Very efficient and quick communication service.”

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Posted 4 weeks ago

“Minor issue with renewing, easilly resolved by Josh H.”

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Posted 4 weeks ago

“Service was great. The agent I chatted with was very helpful and professional. Great company would highly recommend.”

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Posted 4 weeks ago

“ew9 Lewis was helpful and answered my query very promptly so found whole process easy”

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Posted 4 weeks ago

“Contacted the company to change a date of birth, this was done quickly and efficiently - PE 2 was the agent”

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Posted 4 weeks ago

“Question answered by Vienna on live chat in quickly and in full.”

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Posted 4 weeks ago

“Josh was excellent answering several questions and queries. Very informative and professional. Great product knowledge to ensure I had adequate breakdown cover for my needs. Thank you Josh!”

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Posted 4 weeks ago

“Easy to get through on the phone and on the chat. Staff are helpful, friendly and efficient.”

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Posted 4 weeks ago

“Excellent service and great customer care while trying to resolve few things with our insurance”

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Posted 4 weeks ago

“Had a live chat with Hannah HM1 who was very helpful and quickly sorted out our query.”

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Posted 4 weeks ago

“Toni was friendly kind and informative and helped me with my log in issue. tJ1”

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Posted 4 weeks ago

“Contacted yourselves One Call Insurance to sort short term insurance for another vehicle, dealt with TJ2 who helped me on live chat, instantly connected me to GoShorty.”

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Posted 4 weeks ago

“Easy to get through to and really helpful customer service. I spoke with ji9 who got my renewal quote down to match other quotes i'd had.”

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Posted 4 weeks ago

“KR5 Her customer service was so helpful, friendly lovely lady. Sorted a problem out for me. That is why I gave her 5 stars. Definitely deal with your company again. Thank you so much. 😊”

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Posted 4 weeks ago

“Ji9 - on the chat they were very helpful and arranged a very good service.”

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Posted 4 weeks ago

“Fast and efficient service from Em4 the one all representative.”

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Posted 4 weeks ago

“Excellent service from Mia B TODAY”

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Posted 4 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews