One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,548 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MF7 was very helpful and we came to a satifactory agreement”

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Posted 3 weeks ago

“Contacted via live chat, it was a bit slow the portal not the person whom was Lawrence LN1 very helpful indeed, thank you”

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Posted 3 weeks ago

“The customer service advisor TD1 was very helpful knowledgeable and understanding. After looking into my renewal he managed to get me a better price to keep my custom as I was looking to leave. Thank you once again for your help .”

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Posted 3 weeks ago

“Got my renewal. It have went up but spoke to MB9 and she sorted everything and I was happy with the price so accepted. I always like to try stay with the same insurer and I have been able to so I am extremely happy.”

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Posted 3 weeks ago

“The chat was quick and agent knew what they were talking about.”

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Posted 3 weeks ago

“Ref JA1. Josh. Many thanks to josh for his help and support and understanding, to sort out my car insurance details. Excellent customer service from josh 5/5! Thank you josh so much for your help Mr.jeffrey Gibling.”

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Posted 3 weeks ago

“Agent PS1 was very efficient and understanding.”

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Posted 3 weeks ago

“Mf7 really good service thanks very much”

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Posted 3 weeks ago

“Chloe was quick and clear in her answers”

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Posted 3 weeks ago

“PS1 was very helpful and answered any questions I had promptly. She added an additional driver whilst on chat and quoted without any problems.”

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Posted 3 weeks ago

“Mf7 was very helpful and efficient”

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Posted 3 weeks ago

“Great help help me achieve what I needed to achieve. Many thanks.”

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Posted 3 weeks ago

“I chatted with ji9 this morning. He sorted out my enquiry and explained everything before proceeding with my enquiry. I am very happy with the end result”

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Posted 3 weeks ago

“Connor (CN4) from One protect insurance was brilliant at resolving a blip with the direct debit. Thank you!”

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Posted 3 weeks ago

“Quick and efficient service MB9 was helpful and explained everything in detail - ensuring I was in full receipt of facts before proceeding. The price was competitive and fair with no hidden costs . Thankyou Mia”

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Posted 3 weeks ago

“MF7 was very helpful and informative. A pleasure to deal with.”

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Posted 3 weeks ago

“JL4 was amazing when I had to change my insurance over. Thank you for your time”

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Posted 3 weeks ago

“Very efficient service. Chatted to a man (username ji9) who was very helpful and polite, quick and explained everything well.”

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Posted 3 weeks ago

“td1 was very helpful”

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Posted 3 weeks ago

“Amazing customer service from Jake (ji9), couldn’t have been more helpful”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,548 reviews