One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,031 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Joshua Cox JC8 was very helpfull renewing my car Insurance.”

Helpful Report

Posted 1 month ago

“SP6 helped me quickly and clearly. I am very satisfied with the revised quote she organised. Thank you”

Helpful Report

Posted 1 month ago

“Swiftly dealt with my enquiry mb9.”

Helpful Report

Posted 1 month ago

“LE6 Leanne was extremely helpful. She answered all my questions and managed my renewal.”

Helpful Report

Posted 1 month ago

“NE1 was very helpfull however i think it should have been made clear the administration fees”

Helpful Report

Posted 1 month ago

“WG1 was very helpful and professional explained everything well 👏 👌”

Helpful Report

Posted 1 month ago

“LE6.Leanne Warren-le6 - Provided simple ,concise and effective information. Securing a better option for myself A++++++”

Helpful Report

Posted 1 month ago

“I have just had a difficult discussion about an unexpected additional fee to my car insurance policy. EW2 was very informative and helped me through to a successful conclusion.”

Helpful Report

Posted 1 month ago

“I found Elisha Turton (username "**ET3**") to be very helpful. She took something that was quite daunting and distressing for me (as I have recently lost my husband and have never had to deal with the insurance). She made everything very easy to understand and sort out.”

Helpful Report

Posted 1 month ago

“Always pleased with the support from you. This is why I have stayed with One Call for so long. So easy to change my policy over to new car. Had brilliant help from LY4 today with my breakdown policy being updated. Really polite service as always.”

Helpful Report

Posted 1 month ago

“Quick and professional service by phil, put me at when I panicked that my insurance had been cancelled. All sorted within a few minutes. Thanks Phil .”

Helpful Report

Posted 1 month ago

“Ir2. Llana dealt with my queries and renew very quickly and with professionalism”

Helpful Report

Posted 1 month ago

“Affordable, easy to understand.. no hidden extras .. easy to contact The clerks are nice to talk to and explain everything that you need .. excellent 👍”

Helpful Report

Posted 1 month ago

“Your chat person MB9 was very helpful in finding me a good renewal package that enabled me to continue my long relationship with one call and for once it seemed that staying with one broker has been acknowledged to be a good thing.”

Helpful Report

Posted 1 month ago

“Good communication and quick to respond to help with my query”

Helpful Report

Posted 1 month ago

“MB1 was fantastic, answered my query quickly, efficiently and was very polite!”

Helpful Report

Posted 1 month ago

“JA1 So helpful a delight to chat with. Sorted out my issue with the portal and got me my new car insurance quote, and set it up.Excellent service.”

Helpful Report

Posted 1 month ago

“LG3 was very polite, very knowledgeable and also dealt with my query promptly.”

Helpful Report

Posted 1 month ago

“Just had a live chat online with MG9. All my enquiries were dealt with swiftly and professionally. would use the live chat feature again”

Helpful Report

Posted 1 month ago

“I dealt with Paige PS1 who was very helpful”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,031 reviews