One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,577 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“KT7 was very helpful, quickly dealt with my query, and resolved efficiently and effectively.”

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Posted 1 month ago

“Polite excellent service. Very knowledgeable.”

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Posted 1 month ago

“Good service. On the chat line. Not long in the queue.”

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Posted 1 month ago

“LB5- Lucy was straight to the point with my query and went a step further to offer me extention to my policy to be able to drive another vehicle.”

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Posted 1 month ago

“Very polite EL3 explained clearly. I’m happy with the quote offered”

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Posted 1 month ago

“Excellent phone communication which meant a lot to us.”

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Posted 1 month ago

“JF3 - Great service and easy communication”

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Posted 1 month ago

“Very helpful and efficient quote from BG3”

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Posted 1 month ago

“ME8 was extremley helpful and friendly and resolved my issue quickly”

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Posted 1 month ago

“Very helpful everything went ok”

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Posted 1 month ago

“Spoke to a lovely young lady today RB1 who was brilliant. Answered all questions professionally and in detail, explaining each step to me. She was very knowledgeable and took time to help when I told her my needs. She went above and beyond what I expected. She made changing my car ins very easy and straightforward. Importantly she spoke very clearly and was easy to understand over the phone. Excellent 5* service from RB1 LINDA”

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Posted 1 month ago

“Jr3 was very helpful today made the whole process from changing policy over very professional”

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Posted 1 month ago

“Very professional and helpful. Thank you.”

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Posted 1 month ago

“Quick, easy, brilliant service. Recommended”

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Posted 1 month ago

“Excellent. Fast renewal, cheaper than other quotes. Agent very helpful”

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Posted 1 month ago

“Agent SM5 Was really helpful and efficient with my query. She was able to help with and resolved my query. An asset to the company”

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Posted 1 month ago

“LY4 very professional and easy and clear to listen to conversation, understood my upset and was quick to reassure me that all was ok just a wrong direct debit cancelled by mistake, quickly sorted out by yourself and very polite, pleasure speaking with you, thanks you provided me with service and understanding.”

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Posted 4 weeks ago

“TJ2 listened to all I asked for and went above and beyond to do everything I wanted. She was very kind and friendly”

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Posted 4 weeks ago

“Chloe E, was able to sort my enquiries in a very quick and professional manner.”

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Posted 4 weeks ago

“BL1 was very helpful, but the price that I was being quoted was ridiculously high. My new car is worth less than £8k I have just sold my old one for £18Kplus”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 424,577 reviews