One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,525 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,525 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ai2 made the changes in double quick time, explained to me the details etc”

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Posted 3 weeks ago

“Great service quick and easy”

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Posted 3 weeks ago

“Thank you to PS1 today for all her help today with an issue with my Van insurance.”

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Posted 3 weeks ago

“LN1 was most helpful and able to find a more competitive renewal offer that closely matched the best offer via the search engine I used so I stayed with One Call.”

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Posted 3 weeks ago

“I've been with One Call for a few years now. It's really nice not to have to jump around every year looking for the best quotes. They did come in a little high this year but with a quick, friendly and efficient online chat with F01, I was back onboard. Thanks F01 for your assistance.”

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Posted 3 weeks ago

“ji9 has been very helpful on sorting my insurance and now im staying for another year. platinum is the one to go for . you can speak to a live operator apon claiming . highly recommend”

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Posted 3 weeks ago

“TD1 was very helpful”

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Posted 3 weeks ago

“Just had a chat with GB3 very helpful and polite and friendly answered all my questions and sorted out my query quickly and promptly.”

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Posted 3 weeks ago

“TD1 was very helpful and was able to resolve my query today. I was very glad they were able to help and pleased with the customer service I received. Thanks TD1!”

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Posted 3 weeks ago

“EA6 was most helpful no hard sales jargen. Professional/ pleasant girl.”

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Posted 3 weeks ago

“ad8 was very helpful and helped me get my home insurance sorted to a better price”

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Posted 3 weeks ago

“Paige was very quick and helpful. PS1 must stand for 'Paige surely number 1' She answered all the questions, and even answered the questions that I did not know I had!! Glad to hear that my refund is on the way. Sue Dennis”

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Posted 3 weeks ago

“Ps1 done a great job in sorting out my needs”

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Posted 3 weeks ago

“I wanted to change my reg nr so used the chat facility with Megan MF7. Fast efficient service no fuss or bother. Thank you”

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Posted 3 weeks ago

“ji9 - Agent was great. An absolute pleasure to deal with. Very quick, efficent, polite and professional. A credit to you. Many Thanks”

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Posted 3 weeks ago

“Thanks to Jake K with my car insurance. He was professional, knowledgeable, and took the time to explain all my options clearly. Jake made the process quick and stress-free, answering all my questions patiently and ensuring I got the best coverage for my needs. I highly recommend Jake to anyone looking for top-notch service!!!”

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Posted 3 weeks ago

“Le6 was very helpful with my renewal, thankyou.”

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Posted 3 weeks ago

“MF7 was very helpful and we came to a satifactory agreement”

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Posted 3 weeks ago

“Contacted via live chat, it was a bit slow the portal not the person whom was Lawrence LN1 very helpful indeed, thank you”

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Posted 3 weeks ago

“The customer service advisor TD1 was very helpful knowledgeable and understanding. After looking into my renewal he managed to get me a better price to keep my custom as I was looking to leave. Thank you once again for your help .”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,525 reviews