One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick service with everything explained well, many thanks ☺️”

Helpful Report

Posted 1 month ago

“Simple affordable cover. A problem with my bank and a direct debit caused me a headache but Agent LN1 sorted quickly and without any stress.”

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Posted 1 month ago

“Efficient professional no hassle or pressure”

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Posted 1 month ago

“M5 was so helpful and polite and sorted my policy quickly”

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Posted 1 month ago

“Mi10 was very efficient and helped immediately with my enquiry. Thanks Megan”

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Posted 1 month ago

“SS9 was very helpful, happy for another 3 years.”

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Posted 1 month ago

“WP1 was a great customer service rep. Very polite and offered advice and good add-ons”

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Posted 1 month ago

“First class assistance from EW2 thankyou”

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Posted 1 month ago

“JL4 was really helpful and professional.”

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Posted 1 month ago

“I spoke to Bridie BC1 this morning and she was absolutely wonderful, understood what i had contacted them about and sorted out the issue with my policy in no time. She is a credit to your company”

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Posted 1 month ago

“Hi had a live chat with Andrew this morning he sorted out my problem with a Policy start date in minutes .fantastic person.”

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Posted 1 month ago

“I was able to cancel my policy via online chat. Benjamin was very helpful and clear.”

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Posted 1 month ago

“Good service from SM6 made it easy to carry out my change in circumstances. Thanks”

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Posted 1 month ago

“Aiden N was fantastic with my renewal, matched my cheapest quote from confused.com and saved me over £40 for my classic escort insurance. This keeps both my escorts with the one insurance company especially when I have 7 cars in the household and insurance renewals are a nightmare keeping up with who's who etc. Multicar insurance is not an option as you will have limited companies that can supply decent quotes for my needs and with the single polices for each, they cost less overall each year etc.”

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Posted 1 month ago

“Online agent Marcel was very helpful and quick to progress my request.”

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Posted 1 month ago

“Sian went the extra mile for me & nothing was a problem.”

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Posted 1 month ago

“TM7 was very helpful. Thank you”

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Posted 1 month ago

“I want to leave a genuinely positive review for EK2 at One Call Insurance. I had just purchased my new car and was a fair distance from home when I realised I needed to transfer my insurance from my old vehicle immediately. It was an important moment and I needed everything sorted without delay. EK2 handled the situation with complete professionalism. They were calm, clear, and efficient from the start. They understood the urgency and took ownership of the issue straight away. There was no confusion, no unnecessary delays, and no back-and-forth. The policy was updated quickly and accurately. EK2 explained everything clearly, confirmed the changes, and made sure I was fully insured before ending the call. The whole process felt smooth and controlled. Excellent service when it mattered most. EK2 is a credit to One Call Insurance.”

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Posted 1 month ago

“Love the 1 month rolling contract”

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Posted 1 month ago

“Hi, A big thank you to LE6 for sorting out my car insurance renewal with a good price. Thanks Mr G Cope.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews