One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lb3 was really good listener and dealt with my matter with the confidence of a professional thanks Lydia”

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Posted 1 month ago

“ET3 delivered superb service and was extremely helpful.”

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Posted 1 month ago

“MB1 Answered all questions asked and it was a pleasant experience.”

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Posted 1 month ago

“ET1 WAS MY CALL HANDLER TODAY AND HE WAS MOST PATIENT WITH ME, EVEN THOUGH I CALLED HIM DESMOND!!! MY APOLOGIES TO ET1 AT MY NON UNDERSTANDING OF THE PAYENT WHICH SHOULD HAVE BEEN SIMPLE FOR ME, BUT I MESSED UP. THANKS ET1 AT ONE CALL FOR YOUR PATIENCE.”

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Posted 1 month ago

“I was thinking of moving company’s and then I spoke to a lovely lady called Leanne warren and she gave me a great quote once again for my new car I was delighted to go ahead with one call again different class service”

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Posted 1 month ago

“Agent EK2 was able to take a huge weight off my shoulders when I spoke to her over the live chat, following the loss of my husband. I acn not thank her enough.”

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Posted 1 month ago

“I spoke to Emily ( EE3) and she was so helpful in finding my proof of previous no claims discount, I will be renewing my insurance with One Call in a few days, thanks again Emily”

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Posted 1 month ago

“Good service by WP1 this evening - thank you 😊”

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Posted 1 month ago

“AR5 was a top bloke we had a great chat . .”

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Posted 1 month ago

“SS9, was helpful and took me through everything, taking off something before updating my new car purchase. Thanks again.”

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Posted 1 month ago

“Had a lovely experience chatting to NP3 tonight. Brilliant support and was able to answer all my enquiries and offer a positive outcome.”

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Posted 1 month ago

“Efficient”

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Posted 1 month ago

“Sorted straight away”

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Posted 1 month ago

“Very informative and helpful”

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Posted 1 month ago

“I've taken out another year of fantastic car insurance cover with One Call! they were again very competitive with their price and breakdown cover, all easily done over a phone call, and all thanks to LE6.Leanne warren_le6 so a BIG heads up to Leanne for all your help again this year, Andy Hughes.”

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Posted 1 month ago

“Had the pleasure of dealing with BC1 today . Everything was explained and dealt with in a very professional and courteous manner. Very pleased and satisfied at how my query was dealt with.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Never had an issue with One Call Insurance and when I was looking to cancel my policy due to a move I spoke to Mia (Username MB1) and Mia was such a great help. I cancelled due to a personal move where I no longer needed contents insurance, so nothing negative to say about One Call. The renewal price was actually really good! I was connected to the agent within seconds and there was no wait or delay. Mia helped me a lot with my query and made everything so simple to follow. Had no issues and the cancellation was processed with no hassles. 10/10 customer service - Give Mia a pay rise!”

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Posted 1 month ago

“Today I had a very good conversation with Leanne, who was very helpful and clearly spoken, she resolved each issue swiftly and without fuss. Well done Leanne and thank you for your service. LE6.Leanne Warren-le6”

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Posted 1 month ago

“Had excellent service on live chat regards changing vehicle on my insurance policy. AR5 was very helpful and informative”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews