One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very helpful, patient, understanding 🙏🙏🙏”

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Posted 1 month ago

“Very happy with the service I received from Ai2 about my car fast and very helpful”

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Posted 1 month ago

“We came to an agreement on price and sorted the insurance very easily CV4 Charlie was very helpful”

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Posted 1 month ago

“Amazing service. Reward long standing customers. Live chat with SK3 to change vehicle was efficiently handled, simple and easy. Thank you.”

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Posted 1 month ago

“JF2 was swift to deal with my query and have renewed for a second year.”

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Posted 1 month ago

“JL4 sorted my direct debit query promptly”

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Posted 1 month ago

“Cancellation dealt with promptly and courteously by EW2.”

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Posted 1 month ago

“Very quick response time and very helpful FS7”

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Posted 1 month ago

“Concerning the Customer Service Staff member who dealt with my call. Username: PE2 Pat was very polite and helpful. I was arranging an Insurance Pollicy update for a change of car on my existing policy. Pat knew the entire process very thoroughly and communicated it to me very well. The process was slick, efficient and professional. Many thanks Pat (PE2).”

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Posted 1 month ago

“Customer service was great, I spoke to Erika who was really helpful understood my request and was quick to help. I have been reassured by using one call insurance on more than one occasion which has been great at times we need help and support.”

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Posted 1 month ago

“Charlie was so helpful with sorting out my van insurance, he was very professional, courteous and knowledgeable, his customer service is second to none. I never can ve bothered to fill these in but I just was so happy with his service I felt I needed too.”

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Posted 1 month ago

“Agent that dealt with me today was very helpful and patient.”

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Posted 1 month ago

“I had to contact One Call due to an error in the price of my renewal. After a fairly long wait to be connected to Live Chat, agent JF2 dealt with my query efficiently. He took the time to look into the issue, and answered all of my questions. The matter was then sorted to my satisfaction, and the quote was competitive compared to other insurers.”

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Posted 1 month ago

“MG9 Helpfull and clear communication”

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Posted 1 month ago

“Didn't end up renewing, but appreciate the help and service anyway, thanks Db4”

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Posted 1 month ago

“Straightforward to deal with good prices”

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Posted 1 month ago

“EW9 helpful and clear communication”

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Posted 1 month ago

“Jl4 was great helping me sort out my no claims discount today.”

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Posted 1 month ago

“Very quick and efficient. Great customer service”

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Posted 1 month ago

“LN1 was very helpful and quick to respond to my enquiry.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews