One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After trying to get some sort of help/ advice, but to no avail, I spoke to a lovely lady called Faye FP2 today, who explained everything I needed to know and in plain English.The girl deserves a raise!”

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Posted 3 weeks ago

“MX2 was so patient and extremely helpful in enabling me to renew my policy at a very competitive price. She explained things that I had missed on my renewal documents. A pleasure to deal with. Thank you Melissa aka MX2!”

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Posted 3 weeks ago

“Web chat was super simple to use and agent Ci9 really helpful and friendly while answering all my questions about updating policy after my daughter passed her test.”

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Posted 3 weeks ago

“Called today and Josh was very helpful, he helped me with my enquiry very quickly and put my mind at ease”

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Posted 3 weeks ago

“Great service from NK3. Quick and efficient and pleasant.”

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Posted 3 weeks ago

“KS8 this caller helped me with changing my address online was very helpful and patient thanks again great service”

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Posted 3 weeks ago

“Customer chat BH1 helpful”

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Posted 3 weeks ago

“I was able to change some insurance details and renew my policy very easily on the chat. It was quick and straight forward - thank you JP3 for your help!”

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Posted 3 weeks ago

“Changing my car, but the website portal asked me to call. WG1 was the operator and was super efficient and made sure I was able to do all I needed very quickly. Only had to wait on the phone for a short time as well. Very happy.”

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Posted 3 weeks ago

“The lady on the call was professional and helped me resolve my problem very quickly.”

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Posted 3 weeks ago

“The lady on the call was professional and helped me resolve my problem very quickly.”

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Posted 3 weeks ago

“Five-Star Service from JP3!I had an excellent experience using the live chat to handle my car insurance renewal. JP3 was incredibly helpful, professional, and efficient throughout the conversation.I came prepared with a cheaper quote from a competitor, and JP3 didn't hesitate to help me out. He successfully negotiated my renewal premium down to match the external price perfectly, saving me both time and money.It is rare to get such straightforward, hassle-free service on live chat. Thank you, JP3, for looking after a loyal customer—highly recommended!”

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Posted 3 weeks ago

“ET1 very helpful and achieved what I wanted to do today. Thanks”

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Posted 3 weeks ago

“cl4 .delighted to do business with cl4 cavin gibney. he was most helpfull &patient.i will give him 5stars any day of the week.”

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Posted 3 weeks ago

“MX2 was helpful and prompt with her replies. Good service 👍”

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Posted 3 weeks ago

“DB7 dealt with my query in a very professional & courteous way answering all may questions swiftly.”

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Posted 3 weeks ago

“C04 (Caitlin) was so quick to respond and sorted my issue very quickly.”

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Posted 3 weeks ago

“JQ1 was outstanding.. very helpful and nothing to much trouble, very polite and made the enquiry process quickly and efficiently thank you”

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Posted 3 weeks ago

“SP6 was helpful, patient and clear. Thank you”

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Posted 3 weeks ago

“Today I spoke with Josh regarding my insurance status. He confirmed and noted the conversation for the record. He was courteous and helpful.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews