One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One Call customer service team member KC8 provided me with all the information I required in a professional and friendly manner. All the options available were explained to me, he was both knowledgeable and helpful and I appreciated his time and expertise. Happy to recommend. Thank you”

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Posted 3 weeks ago

“NK3 - I had a really positive experience using the web chat. The person I spoke with was friendly, helpful and incredibly quick at answering all my questions. They explained everything clearly and made me feel confident that I understood my options. It's rare to receive such great customer service these days, so I wanted to recognise the excellent support I received.”

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Posted 3 weeks ago

“Jack was very helpful with my issue and helped me where I have made a mistake thank you”

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Posted 3 weeks ago

“NK3 helped me with my enquiry today, I’m new to having car insurance. She was really helpful and patient. Thank you”

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Posted 3 weeks ago

“Jack very helpful today. Thank you.”

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Posted 3 weeks ago

“Excellent service from JCB. My problem was dealt with quickly and put my worries behind .me.Thank you.”

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Posted 3 weeks ago

“Excellent customer service from KS8 who dealt with my query quickly and efficiently”

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Posted 3 weeks ago

“Dealt with my changeover very efficiently with no problems at all, very pleased with the service.”

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Posted 3 weeks ago

“Very quick and easy”

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Posted 3 weeks ago

“Ref CL4 Customer service was great and easy to deal with… refreshing these days”

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Posted 3 weeks ago

“JB3 dealt with my difficult enquiry efficiently, effectively and politely and I was vey satisfied with the outcome.”

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Posted 3 weeks ago

“I just took part in a live chat with Isabelle who was very quick and helpful in assisting with cancelling my policy due to the sale of my car. I have been a customer of One Call for several years now and although I have never had to make a claim have been very satisfied with prices and service. Will for sure consider using again.”

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Posted 3 weeks ago

“I recently had the pleasure of dealing with KS8, and I was extremely impressed with the level of service provided. The insurance agent was professional, knowledgeable, and very helpful throughout the entire process. They took the time to clearly explain all available options, answered my questions promptly, and ensured I understood my coverage before making any decisions. What stood out most was their friendly approach and genuine commitment to finding the best solution for my needs. The whole experience was smooth, efficient, and stress-free. I would highly recommend KS8 to anyone looking for reliable insurance advice and outstanding customer service. Thank you for making the process so easy and providing such excellent support.”

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Posted 3 weeks ago

“Adam was very helpful answering all my questions, very polite”

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Posted 3 weeks ago

“JC8 was very helpful and dealt with my query efficiently and effectively.”

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Posted 3 weeks ago

“EW2, was very helpful Many thanks”

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Posted 3 weeks ago

“Very good company WG1 customer service worker was great looked after me been with this insurance company over 16 years”

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Posted 3 weeks ago

“Tom was so helpful and I can’t thank him enough”

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Posted 3 weeks ago

“HM1 was really helpful even though she was eventually unable to provide an acceptable quote for my change of vehicle.”

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Posted 3 weeks ago

“HM1 was really helpful even though she was eventually unable to provide an acceptable quote for my change of vehicle.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews