One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an online chat with agent KS8. My issue was sorted quickly and efficiently.”

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Posted 3 weeks ago

“HH2 helped me find a cheaper quote, good quality service.”

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Posted 3 weeks ago

“Following an address change request id hit a few challenges and been passed through a few different people until I found myself talking to Leanne LE6.Leanne Warren-le6 who was amazing and not only sorted everything out also advised of additional elements to consider which helped dramatically reduce my renewal price without in any way reducing my cover - was really easy to talk to as well - Thank you”

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Posted 3 weeks ago

“The agent MX2 solve my enquiry in details and helped me out with choosing the right policies for me I was very stressed”

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Posted 3 weeks ago

“SF7 Great customer service, helped solve my issue in a friendly and efficient manner”

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Posted 3 weeks ago

“JP3 was very helpful but chose not to renew.”

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Posted 3 weeks ago

“FP2 Operator dealt with my application is a very helpful and informative manner.”

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Posted 3 weeks ago

“Unfortunately this year, was a lot more expensive so will not be renewing. AS3 was very helpful”

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Posted 3 weeks ago

“Ee3 was very helpful”

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Posted 3 weeks ago

“Customer service EW9 was fantastic very prompt in answering questions and giving options. Very good service 5 stars”

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Posted 3 weeks ago

“EG was helpful,went the extra mile.”

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Posted 3 weeks ago

“Faye Parker , user name FP2 , was extremely helpful to me couldn’t fault her service”

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Posted 3 weeks ago

“EW9 really helpful very good insurance”

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Posted 3 weeks ago

“quick responding on the chat and very polite and courteous.”

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Posted 3 weeks ago

“EG5 was very helpful”

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Posted 3 weeks ago

“ar3 was very helpful through out the process and was a pleasure to interact with.”

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Posted 3 weeks ago

“Customer set was extremely good today clear and understanding for me to proceed by person SM5”

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Posted 3 weeks ago

“Everything dealt with as per my wishes and in an efficient and timeous manner. Everything fully explained by Jake — username ji9”

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Posted 3 weeks ago

“Tried to alter my car insurance via the hub but struggled, decided to ring and spoke to a lovely lady who sorted it, because I had tried to do it on the hub and failed she honered the same price, very satisfied customer”

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Posted 3 weeks ago

“Jack (JP3) was most helpful when we had a problem. Thank you so much.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews