One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,506 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Needed to change my vehicle. Agent was extremely helpful and knowledgeable”

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Posted 3 weeks ago

“Franklin's service was excellent. The chat programming is so slow and leads to repeated messages being sent”

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Posted 3 weeks ago

“The person that was dealing with me GM2 had great customer care qualities She made it as easy as possible for me to understand the quote for my car and accept so thanks again GM2”

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Posted 3 weeks ago

“It was worth waiting half-hour on the phone as they were able to give me a cheaper home insurance than one quoted. Thanks KT1”

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Posted 3 weeks ago

“CH5 RESPONDED QUICKLY DEALT WITH MY ISSUE SMOOTHLY - HAPPY WITH SERVICE”

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Posted 3 weeks ago

“Long wait for live chat, but fast service when they get to you. If you are forwarned and expect a wait you can do odd jobs while waiting. PS1, my agent, polite and helpful”

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Posted 3 weeks ago

“Long wait for live chat, but fast service when they get to you. If you are forwarned and expect a wait you can do odd jobs while waiting. PS1, my agent, polite and helpful”

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Posted 3 weeks ago

“Alisha AR6 was very good and handled my move extreamly well.”

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Posted 3 weeks ago

“KT7 really helped me out. Clear, concise, straight to the point. Excellent customer service.”

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Posted 3 weeks ago

“Sorted me out quick, love my guy Josh B ( JD7 )”

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Posted 3 weeks ago

“I needed help with my car insurance quote. i was finding it a little difficult in adding certain parts to my policy and need some questions added. AT7 was very helpful from chat box. Good communciation, quick reply, answered all my questions. i am now able to renew my policy with One call for the frist time. many thanks AT7”

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Posted 3 weeks ago

“PS1 very helpful in matching quote saving me having to switch.”

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Posted 3 weeks ago

“One call was all it took fantastic service”

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Posted 3 weeks ago

“Hi Leanne LE6.Leanne Warren-le6 was excellent really helpful and knowledgeable.”

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Posted 3 weeks ago

“Very good communication,quick renewal thank you **GM2**.”

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Posted 3 weeks ago

“KT7 helped me to renew! She was great!”

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Posted 3 weeks ago

“All sorted quick and efficient by Jw 5”

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Posted 3 weeks ago

“Ks8 was really helpful I couldn't have been treated better by anyone else. Thanx again KS8. 10 out of 10”

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Posted 3 weeks ago

“JL4 - very helpful and efficient response to my query”

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Posted 3 weeks ago

“GM2 assisted me with a revised quote & was friendly and informative”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,506 reviews