One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,010 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

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“Just contacted One Call in relation to my renewal Jordan E JE3. was great. Explained everything to be in a professional way.”

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Posted 1 month ago

“JE3 was very helpful with my renewal and very quick to get everything done!”

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Posted 1 month ago

“LE6 was so lovely today. Great service great customer service and very helpful with securing me a quote that I was happy with enabling me to stay with your company through my car insurance.”

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Posted 1 month ago

“DB was really efficient in helping with my renewal & securing a better price by giving updated vehicle value”

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Posted 1 month ago

“Customer services completed my request.”

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Posted 1 month ago

“Had a chat with Dylan today about my renewal, very helpful and polite, gave me good information”

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Posted 1 month ago

“DB7 - bullet proof! On the ball, knowledgeable friendly, little delay and quick service.”

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Posted 1 month ago

“TH3 was helpful but would much prefer speak to someone properly.”

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Posted 1 month ago

“Hi, I needed to update my policy and despite some delay Aidan got the job done. I also needed my pending renewal updated, this too was done. Efficient but tie consuming through the chat window.”

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Posted 1 month ago

“Polite. Good service. Both agents IS1 and also Abby”

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Posted 1 month ago

“The agent (TS4) was excellent. Very patient with my queries, no matter how complex they were. I could not be more pleased with the personal handling of the call. I'm not thrilled about the fees for cancelling one of my two policies, but I do understand them, thanks to the help from TS4.”

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Posted 1 month ago

“ML2 helped me today on chat. Very helpful and kind. Got me a great price and I'm very pleased”

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Posted 1 month ago

“Th3 was very helpful”

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Posted 1 month ago

“Ee3 helped me today very lind and very quick at getting me help and sorted out today”

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Posted 1 month ago

“AN7 was very helpful.”

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Posted 1 month ago

“LD7 was extremely helpful and efficient”

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Posted 1 month ago

“EVERYTHING sorted and no problems”

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Posted 1 month ago

“I needed to amend my policy & the portal was down. Used chat & spoke to Isabelle (IS1) who was very helpful & explained everything clearly. Amendments were completed efficently. Thank you.”

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Posted 1 month ago

“I wanted to add my son to my policy as he has just turned 17. I was not able to do this with the automated forms for some reason so ended up using the Chat. The agent was very helpful and sorted out my details quickly and efficiently with no issues.”

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Posted 1 month ago

“I spoke to DB7.Sorted my Insurance at a cheaper price than my renewal.Well done thank you.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,010 reviews