One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My agent LG3 Was very helpful with the confirming of my returning of the tracker,quick,efficient and giving me peace of mind that I won't be charged”

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Posted 3 weeks ago

“Very happy with the quick response and service provided by the agent, KT7 Thank you for your help”

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Posted 3 weeks ago

“Isobel was not able to retain me as a customer but very helpful”

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Posted 3 weeks ago

“Spoke to agent FF2 to renew my insurance. He was professional, clear and easy to understand and our call was completed with the minimum of fuss.”

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Posted 3 weeks ago

“Adam ( AA5 ) gave me terrific advice, helped me with a series problem, by turning it into an easy solution. ⭐️⭐️⭐️⭐️⭐️. Excellent service, if any future issues, I will definitely be looking to speak with Adam, AA5.”

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Posted 3 weeks ago

“Agent JP3 was really helpful very polite and made me feel with so much ease”

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Posted 3 weeks ago

“Agent KR5 was very helpful and a pleasure to deal with when changing my payment card.”

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Posted 3 weeks ago

“CODE KS8 Extremely helpful when renewing my car. Very professional and easy to chat to”

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Posted 3 weeks ago

“Helpful in a difficult situation.”

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Posted 3 weeks ago

“One Call Insurance are quick to respond. The online is chat service is quick and accessible. TJ1 was fantastic with explaininig everything to me. Clear communication.”

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Posted 3 weeks ago

“SF 7 solved the issue I had and I'm pleased with the outcome. 👍”

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Posted 3 weeks ago

“Sp5 was friendly and quick to respond, overall very positive experience for the live chat.”

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Posted 3 weeks ago

“ref BG3 I have used the live chat facility to amend my insurance today. Bethany was really helpful and managed to sort out the change for me as I couldn't find my car online. She was very efficient and friendly too. Thank you so much, fantastic service.”

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Posted 3 weeks ago

“I have had excellent service When I was changing my Car insurance to another vehicle. The assistant Pe2 was very helpful.”

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Posted 3 weeks ago

“NK3 handled the reported change professionally and efficiently”

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Posted 3 weeks ago

“SB8 was prompt replying to my query and answered all of my questions giving me assurance of my insurance policy”

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Posted 3 weeks ago

“Great service KS8”

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Posted 3 weeks ago

“Dealt with Sara SF7. Very quick and easy to deal with.”

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Posted 3 weeks ago

“Great quote after phoning about bettering their renewal quote.”

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Posted 3 weeks ago

“I was chatting with SB1 (Stacey)who was very helpul confirming my insurance was up to date and suggested i may need more breakdown cover which i confirmed i covered with AA..SB1 was very friendly, approachable, and polite and is a asset to your team.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews