One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,472 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The gentlemen was very helpful and kind. Very polite and took his time to serve me.”

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Posted 4 weeks ago

“Fraser was extremely helpful after a frustrating day trying to phone.”

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Posted 4 weeks ago

“All good, simple online chat to stop auto renewal”

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Posted 4 weeks ago

“For an on- line insurance provider its good that I could make changes to my cover and speak to a person instead of a machine. I have just added another policy and have saved £100, One Call has made me happy.”

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Posted 4 weeks ago

“got a great deal only £1 per month more than last year and its locked for 3 years! good service from the advisor I spoke with on chat, managed to sort out a previous problem with great ease and efficiency. so very happy with the service today. thank you”

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Posted 4 weeks ago

“CM1 was my chat agent - he was helpful and polite - reassuring. He sorted the problem quickly without fuss.”

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Posted 4 weeks ago

“Jt3 sorted it great service”

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Posted 4 weeks ago

“Brilliant customer assistance. AR2(Ava) was really helpful with our enquiries with our current policy and helped to clear up a couple of inaccuracies on our policy. Thanks again.”

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Posted 4 weeks ago

“LH5 was brilliant and and sorted my queries out perfectly.”

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Posted 4 weeks ago

“BG3 was superb! No issues at all 👌🏻”

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Posted 4 weeks ago

“Easy to communicate with and helped me”

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Posted 4 weeks ago

“Was trying to cancel my car insurance renewal but after contacting them and amending some details they cam in with an even better price. extremely happy customer”

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Posted 4 weeks ago

“JM6 very efficient pleasant and patient First Class”

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Posted 4 weeks ago

“Lydia offered exceptional customer service, was quick, efficient and very knowledgeable!! Excellent customer service! Lydia is LB3”

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Posted 4 weeks ago

“Le6 was friendly efficient and not at all pushy which I really appreciated”

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Posted 4 weeks ago

“EW9 dealt with my queries very professionally and courteously and was a pleasure to talk to”

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Posted 4 weeks ago

“EW9 dealt with my queries very professionally and courteously and was a pleasure to talk to”

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Posted 4 weeks ago

“EW9 dealt with my queries very professionally and courteously and was a pleasure to talk to”

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Posted 4 weeks ago

“PS1 was really helpful with my renewal”

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Posted 4 weeks ago

“Helpful customer service LB5”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 424,472 reviews