One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,976 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Live chat. MG9 was very helpful. Answered all my questions with no hesitation. Have used One Call Insurance for a long time, always been very helpful.”

Helpful Report

Posted 3 weeks ago

“Excellent customer service from is1. Delt with issue perfectly and very informative with additional products.”

Helpful Report

Posted 3 weeks ago

“Customer service is billiant and hassle free. I was on a live chat with Lewis EW9 and he responded to my messages so quickly. The price for insurance is excellent”

Helpful Report

Posted 3 weeks ago

“Very helpful and great support from mx2.”

Helpful Report

Posted 3 weeks ago

“The customer service was very helpful thank you. Unfortunately there customer portal was not helpful as it was unable to process my payment to add and additional driver.”

Helpful Report

Posted 3 weeks ago

“SS9 customer service was excellent. The agent was able to answer my question straight away.”

Helpful Report

Posted 3 weeks ago

“WP1 was very helpful and quick in dealing with my request”

Helpful Report

Posted 3 weeks ago

“Very helpful”

Helpful Report

Posted 3 weeks ago

“AM2 was helpful and efficient. No long gaps waiting for reply”

Helpful Report

Posted 3 weeks ago

“ML2 was helpful and responsive”

Helpful Report

Posted 3 weeks ago

“Delt with a lovely lady today, ( AR2 }. Very proficient and easy to talk to. She gave a first class service. A BIG thank you. A very happy customer.”

Helpful Report

Posted 3 weeks ago

“Very helpful thank you so much”

Helpful Report

Posted 3 weeks ago

“I had the pleasure of discussing my renewal today with Karly (KS8) from One Call, via the online chat. She was very quick to respond to my questions, clearly and professionally. She was able to reduce my renewal price following some updates to my quote and I didn't feel pressured into buying extra services I didn't need. I've been very happy with One Call and have been a customer for several years, I would definitely recommend their Platinum Service to anyone looking for a competitive price with excellent additions as standard with the option to pay monthly for no extra charge.”

Helpful Report

Posted 3 weeks ago

“RW2 was very helpful renewing my policy. It would be nice to actually talk to someone but that's just me being old.”

Helpful Report

Posted 3 weeks ago

“Spoke to Jodie this morning. She was brilliant. Thank you. Jodie JG4”

Helpful Report

Posted 3 weeks ago

“Miya provided excellent service to me. Very quick and efficient and I would highly recommend One Call Insurance to others. My reference is MP9”

Helpful Report

Posted 3 weeks ago

“AR5 was as helpful as I could have hoped for.excellent service”

Helpful Report

Posted 3 weeks ago

“ET1 was fantastic in helping me with my renewal.”

Helpful Report

Posted 3 weeks ago

“Had to make a date change to my policy which I was unable to do in the portal. On line chat made things easy and all was sorted out quickly and with no fuss thanks to HG1 on the other end. Many thanks.”

Helpful Report

Posted 3 weeks ago

“EXCELLENT.. HE SORTED EVERYTHING OUT IN 1 PHONE CALL THANKU JORDAN JE3”

Helpful Report

Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,976 reviews