One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,067 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,067 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have just had an online chat with KS8, and the service was both very prompt and efficient. Many thanks.”

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Posted 3 weeks ago

“Taken me 20 minutes (once through to someone on chat) to convince them I just wanted to cancel my auto renewal. I was already 35th in the queue so was fed up with the hassle. Unfortunately for this reason I wouldnt recommend.”

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Posted 3 weeks ago

“Agent TW9 was very helpful after I found the website difficult to navigate.”

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Posted 3 weeks ago

“JT3 - very helpful and efficient.”

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Posted 3 weeks ago

“I found customer service very helpful. I was served by LNI today. He was patient with me and completed my request. Thank you.”

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Posted 3 weeks ago

“FP2 was really helpful, answered all of my questions quickly, explained everything well and helped as much as possible. Always polite and professional, thank you again”

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Posted 3 weeks ago

“Ar2 was really helpful and sent me over the phone number by email”

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Posted 3 weeks ago

“Well I've been with onecall for many years, always been happy with the help and service you have provided. I was helped by KS8, it was a very quick live chat and my queries were addressed instantly, thankyou”

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Posted 3 weeks ago

“Great service from MG9 - prompt answers and suggested extra enhancement to my policy excess. Thank you”

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Posted 3 weeks ago

“MX2 was pleasant and helpful, making the required changes to my policy and updating it, requoting and advising. Everything seemed to be very clear and straightforward.”

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Posted 3 weeks ago

“Very easy to sort out cancellation”

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Posted 3 weeks ago

“CH5 was very helpful and suggested enhancements to my policy. Very efficient thank you”

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Posted 3 weeks ago

“Customer service was excellent agent AR3 Was very helpful and curtious, thank you”

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Posted 3 weeks ago

“I dealt with HM1 this morning and she was superb. Patient and very helpful, double checking all information and taking the time to deal with my query. Informed me of what is required. Outstanding customer service 👏”

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Posted 3 weeks ago

“It's was nice chatting with BC 1, very easy and professional staff to help.”

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Posted 3 weeks ago

“I dealt with AS3 today. The operator was very helpful and sorted all my issues.”

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Posted 3 weeks ago

“In respect of Agent LG3: I found her extremely helpful and efficient. Any of my queries were answered quickly and with total confidence.”

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Posted 4 weeks ago

“Jack P was extremely helpful when renewing my motor policy having received a more competitive price with the AA he was able to match this for me. 🤩”

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Posted 4 weeks ago

“Tabitha was extremely helpful”

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Posted 4 weeks ago

“JP3 was very helpful. Thanks for insuring me the past year.”

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Posted 4 weeks ago

One Call Insurance is rated 4.7 based on 436,067 reviews