One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,195 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had live Chat with JP3 Very helpful indeed and saved me money on my renewal. Thank you JP3 😀”

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Posted 3 weeks ago

“Professional and efficient. 👍 FF2”

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Posted 3 weeks ago

“Very quick to help me this morning.Thank you very much!”

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Posted 3 weeks ago

“The online chat was simple and handled very well by winter.”

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Posted 3 weeks ago

“Used live chat with advisor JL9 Very happy with help from advisor”

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Posted 3 weeks ago

“EW2 was very helpful. A process i was expecting to be complicated was made very simple by EW2.”

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Posted 3 weeks ago

“LG3 was very helpful and able to help me with a change to my insurance policy. LG3 did her very best and offered suggestions and help with a new insurance quote.”

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Posted 3 weeks ago

“Adam C. AR5 helped with a change of policy and was patient and professional when dealing with a 65 year old whose fingetd are too big for his mobile keyboard! Thanks”

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Posted 3 weeks ago

“Great help from the contact AS3. Super quick and easy to deal with. Very refreshing.”

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Posted 3 weeks ago

“Thanks Faye P for your help, very professional and quick to respond, all in all very happy with the service provided 👍”

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Posted 3 weeks ago

“PS1 has been very helpful. Online chat was prompt and clear about what was what in my quote. I've been with one call for years and whilst I could save money with others I know that I have piece of mind with these.”

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Posted 3 weeks ago

“I would like to express my sincere thanks to Franklin (FF2) for his outstanding assistance. He handled my call with complete professionalism, showed great diligence, and resolved my complaint efficiently. Franklin is a absolute star and a tremendous asset to the One Call Insurance team. Thank you for the brilliant service”

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Posted 3 weeks ago

“I am happy with the service BC5 provided, they helped with my query and resolved all misunderstandings in a timely and professional manner. BC5 was very helpful, thank you.”

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Posted 3 weeks ago

“I asked Karla s quite a few questions and answered them all thank you for your help”

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Posted 3 weeks ago

“Adviser OC3 sorted out my issue in a flash. Very impressed.”

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Posted 3 weeks ago

“Leon was extremely helpful and very polite dealing with my car insurance query.”

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Posted 3 weeks ago

“Very happy with the service by EG5 sorted my home insurance in no time and great price. Thank you”

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Posted 3 weeks ago

“Faye was very helpful and gave very quick responses (FB2)”

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Posted 3 weeks ago

“Thanks to BG3 for assisting with a change to my car policy.”

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Posted 3 weeks ago

“Excellent customer service by Dylan DB7 who got me a reduced renewal price and all sorted quickly and efficiently.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,195 reviews