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One Call Insurance Reviews

4.6 Rating 418,976 Reviews
92 %
of reviewers recommend One Call Insurance
4.6
Based on 418,976 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
Documents Delivered On-time
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read One Call Insurance Reviews

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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I had an online conversation with tj2. They were really helpful and gave me the best service at a reasonable price.
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Posted 3 weeks ago
I received fast and efficient service from one of your representatives today. The request was dealt with efficiently and quickly. I was very pleased with the pleasant manner of the person. Thank you EF3
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Posted 3 weeks ago
JG4 very helpful
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Posted 3 weeks ago
Had a very present experience chatting to Lauryn (LG3) and she helped me with my policy query without hesitation. While I have been with One Call Direct I have had nothing but positive interactions and Lauryn just confirmed that on the final interaction today.
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Posted 3 weeks ago
Great insurance company
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Posted 3 weeks ago
JT3 was informative and a pleasure to live chat,fast, easy update on policy
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Posted 3 weeks ago
SK3 updated my address and maid some valuable changes for me , great service
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Posted 3 weeks ago
I called One call and asked for their help with my Buildings Insurance renewal. ET1 was very attentive , taking note that I have poor hearing by talking slower and clearer. He did some research and came up with an acceptable premium for which I am very grateful. I have been with One call for my buildings insurance since 2018 and have always found them to be helpful and willing to listen to my requests.
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Posted 3 weeks ago
I called One call and asked for their help with my Buildings Insurance renewal. ET1 was very attentive , taking note that I have poor hearing by talking slower and clearer. He did some research and came up with an acceptable premium for which I am very grateful. I have been with One call for my buildings insurance since 2018 and have always found them to be helpful and willing to listen to my requests.
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Posted 3 weeks ago
LG3 was very helpful in arranging my vehicle change today on the chat line
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Posted 3 weeks ago
EF3 sorted it super quick, thankyou
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Posted 3 weeks ago
Thank you EF3 you were very helpful
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Posted 3 weeks ago
Very helpful lady today **BC1** She explained everything I needed to know.
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Posted 3 weeks ago
JG4 Thank you for all your help today Jodie , appreciate your time in sorting out my query Have a good day 😊😊😊
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Posted 3 weeks ago
Good customer service given by your employee AM2 today, she helped me renew my policy without any issues on the chat function.
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Posted 3 weeks ago
Ef3 answered all my questions
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Posted 3 weeks ago
Me8.... Very efficient, prompt,easy communicator and made my request effortless... A total star...thank you...
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Posted 3 weeks ago
AM3 WAS VERY HELPFUL. THANK YOU
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Posted 3 weeks ago
Super Sara, sorted it out Super quick, Thanks, James.
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Posted 3 weeks ago
EF3 super helpful, organised everything straight away for me
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Posted 3 weeks ago
One Call Insurance is rated 4.6 based on 418,976 reviews