One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,505 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt response on chat despite a long queue. EW9 answered all my questions and was helpful.”

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Posted 3 weeks ago

“Good price and helpful lady.”

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Posted 3 weeks ago

“KT1 – Keira – kt1 answered all my questions in a polite and helpful way.”

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Posted 3 weeks ago

“LE6.Leanne Warren-le6 . Very nice and polite. Clear to understand.”

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Posted 3 weeks ago

“KT7 was very helpful”

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Posted 3 weeks ago

“GM2 Provided great customer service today. Knowledgeable, concise and efficient. The review of our insurance quote proved to be much more competitive and acceptable”

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Posted 3 weeks ago

“Excellent customer service.”

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Posted 3 weeks ago

“these stars are for the lovely intelligent woman who dealt with my complaint ,with great patience..she has a natural ability when dealing with stressed customers and doesnt loose compassion.A true professional .Thankyou Faith.”

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Posted 3 weeks ago

“Hi, KT7 very polite and informative. Solved my query very efficiently Would recommend conversing with to solve your problem.”

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Posted 3 weeks ago

“JT3 Sorted out my issue quickly and effectively what a star”

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Posted 3 weeks ago

“Very helpful call taker sorted out my enquiries to my satisfaction.”

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Posted 3 weeks ago

“My query was answered fully and quickly by JT3 Excellent customer service”

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Posted 3 weeks ago

“Georgia Mills was very helpful, she reduced my yearly insurance and was very productive at getting me a better price!! GM2 Thanks again”

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Posted 3 weeks ago

“JT3 was very helpful in sorting out an insurance cancellation because of the sale of my vehicle.”

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Posted 3 weeks ago

“Shocking service if you need them , I.e. accident You have to do everything online when you just need a human voice Pass you from pillar to post like we have been when car was written off and approx 7 weeks later we finally get cheque they send ot to old adress after charging us approx £70 admin fee to change it . Try and sort that out with them but get told nothing to do with us get in contact with claims to be told by them nothing to do with us go back to broker! This is all online as no one wants to speak woth you ...never again”

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Posted 3 weeks ago

“Thomas was great and very helpful, it was superfast and my renewal went through very quickly. I am very happy with the prompt service received today and would highly recommend”

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Posted 3 weeks ago

“Leanne is a lovely lady who helped sort out my concerns . She was very calm and collected and made me feel at ease. LE6.Leanne Warren-le6”

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Posted 3 weeks ago

“Leanne is a lovely lady who helped sort out my concerns . She was very calm and collected and made me feel at ease. LE6.Leanne Warren-le6”

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Posted 3 weeks ago

“LE6.Warren-le6 Leanne was very helpful and efficient when finding me a competitive price for my car insurance.”

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Posted 3 weeks ago

“Have been with one call for years and years and never ever had a problem with them,always excellent customer service and really nice friendly staff who go above and beyond to help so thankyou. Today I have dealt with leanne and Rebecca rebecca (rw2) LO387392133GB”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,505 reviews