One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,903 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke today to KT7 on live chat and she was brilliant. Very helpful and managed to get my insurance down to a much more affordable price. Was very happy with the service she provided and would definitely use them again.”

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Posted 1 month ago

“I spoke to Jb6 today and I must say what a delightful and helpful young lady she is. She explained my rolling car insurance contract and was courteous and professional all the way. I must say it was also lovely to talk to a call centre based in the UK. I will highly recommend your services. Well done !!!”

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Posted 1 month ago

“EW2 was very quick to respond with all the correct information. Very good!”

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Posted 1 month ago

“CN4 Advisor Very helpful and great to deal with, all sorted very quickly, no problems.”

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Posted 1 month ago

“This review is for "HG1" I had excellent service from this person today 😊 Very happy with the information that was passed on to me, to sort my problem out! I will give her 5 stars 🌟 Thanks”

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Posted 1 month ago

“AR6 was a great adviser good communication and was very quick responding with what I wanted Thankyou”

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Posted 1 month ago

“PS1 sorted out my insurance renewal with efficiency but bit disappointed that they had incorrectly inputted my vehicle when my renewal documents came through therefore additional cost had to be paid!”

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Posted 1 month ago

“I found RM2, Ruby, very courteous, extremely helpful, and competent, my query was sorted quickly, and easily. Very pleased with the outcome.”

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Posted 1 month ago

“EW2 was very helpful. I needed to add business to my policy, this was quickly done with an explanation for extra charges”

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Posted 1 month ago

“SP6 agent was polite and efficient in getting me my NCB proof, thank you again.”

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Posted 1 month ago

“Absolutely happy with how it went today”

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Posted 1 month ago

“HM1 was super efficient, polite and friendly in speeding my insurance through for me. I hope all interactions get close to HM1s service in future interactions”

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Posted 1 month ago

“J7H was very helpful sorting my query.”

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Posted 1 month ago

“All questions answered promptly by AT7 thank you”

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Posted 1 month ago

“My car insurance was purchased through EK2, who sorted everything out for me.”

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Posted 1 month ago

“GB3 was brilliant he did exactly what I needed him to do and was very quick to explain things and get me the best deal.”

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Posted 1 month ago

“Spoke to ks5 on webb chat really excellent service would highley recomend”

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Posted 1 month ago

“I was very pleased with KL4 who was a great help when sorting my van insurance thanks again”

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Posted 1 month ago

“The agent CN4 was helpful and answered my enquiry quickly.”

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Posted 1 month ago

“PS1 was fantastic. I have spoken to 2 other people before her and was still unable to find what I needed. PS1 did it straight away, no messing. I am over the moon with the service ⭐⭐⭐⭐⭐”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,903 reviews