One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,504 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was amazed at how quickly I was replied to and how informative the response was, very very helpful and put my mind at rest”

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Posted 3 weeks ago

“Brilliant service today had problems logging onto the portal was sorted in a few minutes with no problems at all.”

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Posted 3 weeks ago

“Ellie went through my policy with great professionalism, explaining everything in detail”

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Posted 3 weeks ago

“CRB was professional and very assuring after I had a mistake on my policy. Thanks and vary much appreciated”

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Posted 3 weeks ago

“Great experience from start to finish and LE6.Leanne Warren-le6 Went the extra mile for me, thanks Leann 👏👏👏”

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Posted 3 weeks ago

“Full marks as usual to Keira KT1 – Keira – kt1 for assisting me with a better quote for our home insurance. Read my full review on Trustpilot.”

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Posted 3 weeks ago

“Price was excellent, struggled to create account/register but live chat sorted it out in minutes.”

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Posted 3 weeks ago

“Ref AR5 very helpful dealt with query quickly. Took long time to get on was 16 in the que. not the agents fault”

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Posted 3 weeks ago

“Ji9 was fab, answered all my questions quickly,new insurance sorted efficiently,thank you”

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Posted 3 weeks ago

“I chatted with Megan (MF7). She was incredibly helpful and got my issue sorted really quickly. Thank you very much for excellent and prompt service.”

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Posted 3 weeks ago

“Was connected to agent ji9 and found him extremely helpful.”

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Posted 3 weeks ago

“Excellent customer service. Very helpful and clear. Thank you”

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Posted 3 weeks ago

“AR5 - Was very helpful and got my policy all updated in no time. Thank you.”

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Posted 3 weeks ago

“Ar5 Really efficient Super happy with one call”

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Posted 3 weeks ago

“DJ2 was very helpful”

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Posted 3 weeks ago

“Very easy”

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Posted 3 weeks ago

“Very helpful , as I am over 80 he was very patient with me and was able to put my mind at ease.”

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Posted 3 weeks ago

“Thank you to live chat ce2. You put me at rest through our conversation ms. Very helpful. 10/10”

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Posted 3 weeks ago

“I would rather have spoken to somebody. Did not enjoy my experience with live chat, it took to long for my liking.”

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Posted 3 weeks ago

“Prompt response on chat despite a long queue. EW9 answered all my questions and was helpful.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,504 reviews