One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,444 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,444 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Is1 was helpful, efficient and clear on the chat. You couldn’t ask for more.”

Helpful Report

Posted 4 weeks ago

“BG3 Was really helpful is finding and sending over my no claims certificate so quickly and efficiently”

Helpful Report

Posted 4 weeks ago

“I can't praise them enough. Very helpful and would recommend one call to anyone. Nothing was too much trouble and my issue was enquiry very quickly”

Helpful Report

Posted 4 weeks ago

“Very quick service by becca w”

Helpful Report

Posted 4 weeks ago

“ME8 sorted out the cancellation of my car policy efficiently and politely. I have sold the car.”

Helpful Report

Posted 4 weeks ago

“Spoke with LE6.Leanne Warren-le6, very helpful and efficient person, sorted out my problem in no time.”

Helpful Report

Posted 4 weeks ago

“Fabulous service from ME8 Thanks”

Helpful Report

Posted 4 weeks ago

“Not overjoyed about paying a cancellation fee when I was also looking to take out another policy but JC1 was very helpful. She did her job professionally and helped soften the blow landed by One Call's regulations. Because of her attitude, I'll probably return.”

Helpful Report

Posted 4 weeks ago

“EK2 WAS VERY THOUROUGH AND METHODICAL AND WEN THROUGH EVERYTHING CLEARLY WITH ME THATS WHY I AM AWARDING HER 5 STARS”

Helpful Report

Posted 4 weeks ago

“THe agent JM6 helped me go through a difficult change to my policy, and was vey careful about the details required. But we got there in the end.”

Helpful Report

Posted 4 weeks ago

“LM9 Was extremely helpful and really quick at dealing with my change request. They were friendly and efficient and explained everything clearly.”

Helpful Report

Posted 4 weeks ago

“This is a review for Fraser FS7, who was very helpfull when i unfortunately had to cancel my policy. He was very efficient, polite and the process went very smoothly. I would have no issue dealing with Fraser or the company in the future. Thank you.”

Helpful Report

Posted 4 weeks ago

“Excellent service from EL3 highly recommended taken time to give me the renewal information and continued to renew as a member of the Platinum club as well thats why i dont switch insurance once again 5 stars.”

Helpful Report

Posted 4 weeks ago

“BG3 was great and very professional and got a quote in a very quick and efficient time”

Helpful Report

Posted 4 weeks ago

“SM6 helped me by closing down my account for our upcoming move overseas. She was friendly and very helpful.”

Helpful Report

Posted 4 weeks ago

“Very helpful, easy to make changes”

Helpful Report

Posted 4 weeks ago

“AK7 was extremely efficient and helpful, she resolved my issue in less than 15 minutes! Congratulations!”

Helpful Report

Posted 4 weeks ago

“JL9 was very helpful with changing details and updating/improving my renewal quotes, thank you very much, top job!!!”

Helpful Report

Posted 4 weeks ago

“I called one call today to upgrade my car breakdown policy. I spoke to LN1. He explained everything to me and sorted it out in minutes.He was very patient and helpful it's great to be able to speak to a human being.”

Helpful Report

Posted 4 weeks ago

“KT7 very helpful and attempts were made to try and save me money.”

Helpful Report

Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 424,444 reviews