One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,052 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,052 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ME8 was excellent and made the process simple and clear and smooth.”

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Posted 3 weeks ago

“Tried to cancil and they said i had to pay for full year to cancil it never use 1 call for your insurance”

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Posted 3 weeks ago

“BB7 super helpful, very fast resolve to our queries”

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Posted 3 weeks ago

“CD3 Friendly, polite, was able to explain things simply and understood we are not computer literate. He simplified the problem and dealt with it.”

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Posted 3 weeks ago

“EK 2 was extremely helpful and guided me through my change of policy. Thank you”

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Posted 3 weeks ago

“I spoke today with EF3 on the live chat and they were very helpful and polite. I received all the information I needed quickly. Great customer service.”

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Posted 3 weeks ago

“I had an issue with my renewal, I went online and was dealt with by MB9. The service I received was extremely helpful, my concerns were dealt with very professionally. I came away from the experience completely satisfied with the assistance and support I received, I do not feel as though there was anything that could have been done better for my enquiry. Many thanks, MB9.”

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Posted 3 weeks ago

“Franklin was very helpful and knowledgeable. He is a credit to your Company. I would not hesitate to recommend the Company to anybody”

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Posted 3 weeks ago

“> I had to contact One Call several times regarding my No Claims Bonus certificate. Although the first two advisors weren't able to resolve the issue, they were polite and genuinely tried to help. EF3 took ownership of the problem, knew exactly what needed to be done, and sorted everything out quickly. Excellent customer service from EF3 – thank you very much for your help! ⭐⭐⭐⭐⭐ EF3”

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Posted 3 weeks ago

“Very happy RW2 WAS VERY GOOD AND SORTED THINGS STRAIGHT AWAY”

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Posted 3 weeks ago

“I had a slightly complicated renewal to arrange but with Jordan Exton-Ware's patient and clear guidance, we got through the process very quickly. I had hoped it would take longer as it would have reduced the time I am subjected to trying to avoid references to the World Cup - give me cricket any day....”

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Posted 3 weeks ago

“ME8 was able to resolve my issue with a motor insurance matter quickly and efficiently.”

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Posted 3 weeks ago

“Very helpful and efficient”

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Posted 3 weeks ago

“Polite and delt with my enquiry”

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Posted 3 weeks ago

“Ef3 was very helpful got things sorted very quickly”

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Posted 3 weeks ago

“Thanks to EG4 for sorting out my van insurance. Would rate higher if the process to renew or requote wasn't as slow, however that is not the fault of the agent. Thank you”

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Posted 3 weeks ago

“IR2 was a good agent, and gave me a reasonable price, but I am very upset the way the industry sends you an inflates quote then you have to negotiate it down It is just so frustrating”

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Posted 3 weeks ago

“HG1 was very helpful with my query and resolved this quickly. Thank you!”

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Posted 3 weeks ago

“Efficient and good price”

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Posted 3 weeks ago

“Really easy to get through on the chat facility to discuss my renewal. ir2 was very helpful with quick replies and got my a decent deal that I was happy with. Well done onecall”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 436,052 reviews