One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,975 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,975 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“TH3 was very pleasant and helpful”

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Posted 3 weeks ago

“Sain was brilliant very effective service thank you and well done”

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Posted 3 weeks ago

“Excellent service from PE2 when I spoke to her. Before that, I was on the Chat line and sorry to say the person on that was worse than useless!”

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Posted 3 weeks ago

“Spoke to RE1, very lovely young lady. Sorted everything out in respect of my car insurance renewal in no time at all. Very pleased 😀”

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Posted 3 weeks ago

“Very easy and helpful. SP6 showed brilliant customer service”

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Posted 3 weeks ago

“ir2 was very helpful and made my car renewal experience pleasant. I'm sure there was a lot of patience given to me especially the payment method, but it worked. Thank you for all your help.”

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Posted 3 weeks ago

“Adam was very easy to deal with and prompt in his responses. The revised quote was accepted”

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Posted 3 weeks ago

“I had a query about my account and it was dealt with quickly and very professionally by EW2 . A very happy customer”

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Posted 3 weeks ago

“Kt7 was a very helpful and pleasant agent who was very quick at helping me.was very much appreciated”

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Posted 3 weeks ago

“Very efficient chats to review my policy today. Second one to query a change on the policy details and all deat with very quickly. Thank you.”

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Posted 3 weeks ago

“delt with my delicate issue professionally and made the process easy for me to understand.”

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Posted 3 weeks ago

“INITIALLY WHEN I FIRST JOINED "ONE CALL MOTOR INSURANCE" as a customer i was informed that i would receive my POLICY DETAILS through thge POSTAL SYSTEM ,apparently this did not happen ?? consequently on contacted EF3 through CHAT SYSTEM and he kindly informed me that he would send them through to me !!!! which i thought was very kind and considerate, particularly as EF3 was completely understanding in regards to the matter and SAID THAT HE WOULD POST THEM TO ME thank you EF3 and "ONE CALL MOTOR INSURANCE " consequently i await delivery of the policy ETC. through the postal system ???? thank you ONE &ALL !!!!!!!!! ROBERT LENNOX”

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Posted 3 weeks ago

“Excellent service from Caitlin G at one call insurance”

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Posted 3 weeks ago

“JE7 Wa really great thank you I hope any other service is as good”

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Posted 3 weeks ago

“Thanks you IS1 for helping be getting a better deal. always happy with the service I receive from OneCall”

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Posted 3 weeks ago

“Rw2 Outstanding Support in changing some details on my insurance for me very professional with no hassle or hard selling this is why I stay many thanks”

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Posted 3 weeks ago

“RW2. Becca was very helpful and helped me reduce payments and also offered me a fixed policy price for 3 years. They have kept me as customer now”

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Posted 3 weeks ago

“SM6 very helpful dealing with my query”

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Posted 3 weeks ago

“Every time I deal with one call insurance I’ve been dealt with a great deal of professionalism and respect.”

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Posted 3 weeks ago

“good online chat with operative on details of a car insurance quote”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,975 reviews