One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,051 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,051 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My call was handled professionally and efficiently and I was satisfied with the service”

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Posted 3 weeks ago

“co4 great service fast good comuncater”

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Posted 3 weeks ago

“ti2 was amazingly fast and efficient on the chat. My issue was resolved in minutes 🙂”

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Posted 3 weeks ago

“I used the 'call back' system which seemed very efficient. Having spoken to Jordan (JE7) I was able to renew my car insurance without any issues.”

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Posted 3 weeks ago

“very pleased with the person i spoked to first class”

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Posted 3 weeks ago

“Karly was very efficient and answered my questions clearly. Unfortunately the quote was more than I expected so I may end up going elsewhere for my Car Insurance. A shame since I have been a Customer for several years now.”

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Posted 3 weeks ago

“SP6 helped me, and it was very simple. Thank you”

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Posted 3 weeks ago

“AS3 ANAIS WAS VERY HELPFUL AND EFFICIENT AND WAS ABLE TO REDUCE MY RENEWAL PRICE WHICH WAS COMPETETIVE TO MY CHEAPEST QUOTE.”

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Posted 3 weeks ago

“good customer service for the policy renewal.”

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Posted 3 weeks ago

“I spoke to HG1 on live chat and they were very helpful and efficient”

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Posted 3 weeks ago

“Franklin Farrelly FF2 was extremely efficient, polite and professional and dealt with my request immediately. Car insurance all sorted in a blink of an eye! Thank you.”

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Posted 3 weeks ago

“Unfortunately at our age we much prefer to speak to an agent on the phone and receive paper copies. Agent HH it’s coming home was helpful”

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Posted 3 weeks ago

“Very happy with the service I received from PE2 today. Very helpful and knowledgeable information was given today.”

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Posted 3 weeks ago

“excellent customer service from MX2 thank you. 'ITS COMING HOME' :)”

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Posted 3 weeks ago

“Very clear and straight forward. Thankyou SP6”

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Posted 3 weeks ago

“Karly was lovely , kind and patient when I renewed. Extremely helpful”

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Posted 3 weeks ago

“Excellent customer service from Ava AR2today. Very helpful”

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Posted 3 weeks ago

“My One call agent code name FF2 was very helpfull and clearly explained all the details I needed and even got my renewal price down a little so I was very pleased.”

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Posted 3 weeks ago

“Quick response, surprisingly quick wait time. Efficient service.”

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Posted 3 weeks ago

“Quick response, surprisingly quick wait time. Efficient service.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 436,051 reviews