One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,434 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,434 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sorted out my query and change of vehicle. Took a few attempts to actually speahak to a person.”

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Posted 3 weeks ago

“Le6 Helpful and friendly today when resolving the renewal for the house insurance, thank you!”

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Posted 3 weeks ago

“AR2 was brilliant, very friendly and efficient. I needed an amendment to the new policy I’d taken out the day before, Ava (AR2) sorted it out straight away for me. She gets a 10 out of 10 from me. 😊”

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Posted 3 weeks ago

“Representative IS1 handled my query quickly and efficiently.”

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Posted 3 weeks ago

“Great efficient service by ai2”

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Posted 3 weeks ago

“SM2 has helped us out a lot when updating our insurance policy and was very polite on the live chat.”

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Posted 3 weeks ago

“Chatted with **DJ2** today. She quickly sorted my home insurance. Efficient, polite and friendly Five stars”

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Posted 3 weeks ago

“Very helpful and informative”

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Posted 3 weeks ago

“Me8 was very friendly and helpfull even offered other products to help with the policy.”

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Posted 3 weeks ago

“Service was quick and efficient. My agent was IS1, Thank you”

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Posted 3 weeks ago

“**DJ2** was extremely helpful and supportive and was able to answer my queries and concerns fully and honestly. They clearly explained my policy and any increases and they also resolved the issue very quickly by finding me a cheaper quote and refunding the difference. Thank you so much for such excellent customer service.”

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Posted 3 weeks ago

“Jessica (3) and Becca (RW2) were brilliant. Got what I considered to be a good deal and the whole thing set up with relative ease. My only criticism, not levelled at the aforementioned, is that there is no direct communication link from my portal. The enquiries were initiated via general on-line chat. That said, the quote was retrieved and actioned smoothly.”

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Posted 3 weeks ago

“ME8 Agent was speedy to deal with my request and polite”

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Posted 3 weeks ago

“ME8 Agent was speedy to deal with my request and polite”

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Posted 3 weeks ago

“ME8 was so helpful and dealt with my enquiry really quickly.”

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Posted 3 weeks ago

“Been on live chat sorting out my policy and renewal KP3 was very helpful and got everything sorted out”

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Posted 3 weeks ago

“Amazing service.Very thorough questions and answers explained in detail. Not long to wait between Questions and Answers.good price for additional person Thank you MF7”

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Posted 3 weeks ago

“Spoke with Chloe, who was excellent, very helpful and kind and patient at dealing with my enquiry.”

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Posted 3 weeks ago

“Spoke to Debbie DJ2, dealt with quickly and efficiently, very helpful , John”

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Posted 3 weeks ago

“Very helpful and very informative”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 424,434 reviews