One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,051 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,051 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wiktor, was very helpful for me today as I needed to cancel my existing van policy and later proceed to insurance on a new vehicle which is a car, he explained thoroughly the process required the refund amount minus any charges and timeframe. I was very pleased with the support he provided.”

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Posted 3 weeks ago

“JP3 was exceptional today! Listened to my concerns and was able to match my quote! JO3 was exceptionally polite and helpful! Thank you!”

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Posted 3 weeks ago

“JE7-7 ...VAR reviewed the service given to me and the referees final decision is EXCELLENT JE7 explained everything clearly and got together the package I required. So no own goals or red cards but rather 3 points and top of the leaque”

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Posted 3 weeks ago

“EF3: Easy to understand and very helpful and responsive.”

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Posted 3 weeks ago

“SP6 made it very easy and helpful in cancelling my policy.”

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Posted 3 weeks ago

“Liam from One Call was extremely helpful from the start of my call. He explained everything clearly and the call ended in a successful resolution.”

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Posted 3 weeks ago

“Good online chat support”

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Posted 3 weeks ago

“I was a bit of a long wait on the phone, but the person I spoke to Josh (reference JC8)was very helpful.”

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Posted 3 weeks ago

“It has taken quite a while to get my phone system working as this was the 3rd time in 2months since I changed to you to go digital do not like it but will give it time Elisha was very good and helped me get back on track”

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Posted 3 weeks ago

“Quick reply. And problem resolved with kindness.”

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Posted 3 weeks ago

“thanks Lucy LB5 that was very good service!”

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Posted 3 weeks ago

“Tom is a top lad very helpful and got me a great deal”

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Posted 3 weeks ago

“Patricia was very helpful when we had an issue with changing address. Great customer services.”

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Posted 3 weeks ago

“Excellent service from AR2, after me making the wrong decision while setting up my insurance. Sorted out pleasantly and efficiently... thank you!”

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Posted 3 weeks ago

“I was a bit worried as I thought my insurance payment was today, after texting PE2 I was assured that my payment wasn’t until the 14th of July so it has put my mind at rest and I’m very grateful for PE2 for the communication and the straightforward answers. Thank you.”

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Posted 3 weeks ago

“I dealt with BC1 today over online chat. Very helpful and was able to sort out my motor insurance. Would highly recommend this company. Been with them 2 years now and going into 3rd year.”

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Posted 3 weeks ago

“ME8 was very helpful with my request.”

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Posted 3 weeks ago

“BC5 dealt with my issue competently so thanks for that!”

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Posted 3 weeks ago

“Just needed to know if I had to inform insurer about going to Europe. Couldn't find a way to do it on Portal, so checked via Live Chat, with Hannah (HM1). All sorted in seconds. Basically you don't need to inform them, but I wanted to be sure, for obvious reasons. Hannah Great. Lack of note on website, not helpful. This should go in the basic policy summary”

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Posted 3 weeks ago

“CH5 was great! Renewed terms quickly and without any hassle. An easy process, thank you.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 436,051 reviews