One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,181 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,181 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Elizabeth EW2 for your help”

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Posted 3 weeks ago

“The customer service advisor Josh was helpful. Despite it being difficult to find the information I needed he tried his best and has sent a link to upload from. If this works great! If not it won't be from the lack of his help more because of the lack of information available to him. If you are thinking of insuring your Classic car with them possibly think again. The system doesn't appear to be set up to allow for an Agreed valuation despite online information to the contrary.”

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Posted 3 weeks ago

“Mia was very helpful. Explained everything to me in a clear way.”

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Posted 3 weeks ago

“FS7 was excellent in there help and immediate response, great service, thanks”

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Posted 3 weeks ago

“Great service. Spoke to Leanne (LE6.Leanne Warren-le6). Changed address, updated policy details and renewed one quick phone call.”

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Posted 3 weeks ago

“I needed some clarification and assurance and I was helped by RW2 Becca, who managed to satisfy my concerns and worries with speed and understanding which I greatly appreciated.”

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Posted 3 weeks ago

“Very helpful very satisfied great customer service..”

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Posted 3 weeks ago

“BH1 was super helpful in updating my policy!”

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Posted 3 weeks ago

“TW9 answered all my questions and provided a very competitive quote”

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Posted 3 weeks ago

“Sorted me out with a better deal so happy! Thanks TW9!”

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Posted 3 weeks ago

“LB5 was great and extremely thorough and helpful”

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Posted 3 weeks ago

“JQ1 i spoke to Joji Qalobula was very helpful and explained everything to me, and I didn't really have to do anything because they did everything for me and made it all easy for me to have my insurance, great service telephone.”

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Posted 3 weeks ago

“I have been with this company for 3 years now and I can not tell you how happy I am with them amazing customer service so happy with the price they always seem to come out far cheaper than any other company”

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Posted 3 weeks ago

“EC4, a very polite reminder that i had missed an insurance payment. easily resolved to the satisfaction of both parties”

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Posted 3 weeks ago

“From One call to “Several Texts”. Sarah SM2 was a great help and somehow made a text conversation still feel personal. Big thanks to SM2 for her support and helping resolve my enquiry. Great service 😁”

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Posted 3 weeks ago

“SP5 was very helpful and knowledgeable.”

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Posted 3 weeks ago

“KS8 was very prompt and helpful. Excellent service. Better spelling than me as well”

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Posted 3 weeks ago

“Reference EW2 great customer service very helpful”

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Posted 3 weeks ago

“GJ1 solved my problem after I’ve spent weeks trying to make sense of your website and live chat. He treated me with courtesy and humour. It was lovely to speak to another human being instead of a robot. Thank you”

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Posted 3 weeks ago

“KS, was quick, polite and very helpful with my problem and dealt with it professionally.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,181 reviews