One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,050 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,050 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service by Grace - GB1”

Helpful Report

Posted 3 weeks ago

“I spoke to AW1 via chat. Although I would have preferred to speak to someone on a phone call, AW1 was very helpful on 'Chat' and answered all my questions.”

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Posted 3 weeks ago

“Lauren was very helpful and happy with the service thanks 😊”

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Posted 3 weeks ago

“Jp3 was extremely helpful in sorting out a better deal. Very prompt and polite and clear on his descriptions. He persuaded me to continue with a new policy with One.”

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Posted 3 weeks ago

“EW2 Elizabeth was very courteous attempting to sort a difficult situation. It was a pleasure to chat with her .”

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Posted 3 weeks ago

“Had a chat to your customer chat EF3 They were amazing assisting me and once I had changed my policy I had a call to say the new car was delayed. The customer service agent was amazing assisting me in putting the policy back to original.”

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Posted 3 weeks ago

“Got in touch today to change things and ji9 was really helpful. He actually told me the difference in price which the person at the end of may when we changed cars and updated policy didn’t tell me. They said it was staying same price. So I’m a way it was a good job k called today. Happy with the help today.”

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Posted 3 weeks ago

“Fantastic customer service. the assistant BG3 was extremely helpfull”

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Posted 3 weeks ago

“Customer service from MG9 was excellent today. Thank you”

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Posted 3 weeks ago

“Very helpful could do enough for you great communication”

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Posted 3 weeks ago

“I just renewed my policy.Nice and easy.Thank you Holly for a help.”

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Posted 3 weeks ago

“Perfect service as always from Onecall, my agent BG3 was extremely helpful and I found the whole process of updating my policy with my new car details easy and painfree :)”

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Posted 3 weeks ago

“The agent I spoke to today was so helpfull the chat went so smoothly thank you”

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Posted 3 weeks ago

“FS7 was very helpful and efficient thank you”

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Posted 3 weeks ago

“JP3 - Helpful, and clearly very knowledgable on car insurance matters”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“MK4 Very professional, friendly and helpful”

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Posted 3 weeks ago

“Spoke with EF3 and they were very helpful and fixed my issue straight away and offered me an addition to my policy. 10/10”

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Posted 3 weeks ago

“excellent service...clear quick and just really helpful”

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Posted 3 weeks ago

“Spoke to wg1 found him very polite & proffesional, & my insurance was sorted immediately nice to have the help from this person 10/10 Thank you .”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 436,050 reviews