One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,903 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tanya was very helpful and professional. I was very Impressed. Thank you!”

Helpful Report

Posted 1 month ago

“I had just purchased a new car and I needed to change the insurance from my old car to my new one. Agent SP6 organised everything for me and the change of vehicle was made very quickly. Very efficient work.”

Helpful Report

Posted 1 month ago

“Had great customer service when making changes today. Thankyou to Ben (Bh1) and Lewis (ew9)”

Helpful Report

Posted 1 month ago

“Shayla (S4) is so good at her job. Very patient and gives a great service. I can not rate her highly enough. Many thanks Shayla.”

Helpful Report

Posted 1 month ago

“Functional and day to follow . Lewis EW9 was helpful .”

Helpful Report

Posted 1 month ago

“Sienna or SM6 has been great to help me sort out the problem, great job!”

Helpful Report

Posted 1 month ago

“Llana ir2 was very helpful and 'human' good information transferred in good order”

Helpful Report

Posted 1 month ago

“BC1 reviewed my premium with a very satisfactory result. I've been with One Call for years, they have always done their best to give me the best rates. And their service is very good.”

Helpful Report

Posted 1 month ago

“Jc8 was very helpful and I would recommend one call ins as I've been with them for yrs.”

Helpful Report

Posted 1 month ago

“Excellent service. I am perfectly happy with this on line company. It is a pleasure and joy to use. All the agents that I have had, have been very helpful in deed. Agent ci9 was excellent and help today. Full of patience, very knowledgeable. I got what I wanted done and I am pleased. Thank you all.”

Helpful Report

Posted 1 month ago

“MB1 helped me with my home insurance renewal and was fantastic to deal with. It was effortless and very prompt in responding. Thank you”

Helpful Report

Posted 1 month ago

“Used online chat to cancel the renewal and the agent KT7 was helpful and tried to get a cheaper price but, when she couldn't, she cancelled smoothly. Thank you.”

Helpful Report

Posted 1 month ago

“SS9! dealt with my query swiftly.”

Helpful Report

Posted 1 month ago

“Fs2, thank you for your assistance in sorting my insurance, she dealt with it in a very calm and professional manner, very happy with the outcome.”

Helpful Report

Posted 1 month ago

“I cannot stress just how helpful and patient the help line was. I was very worried about my car insurance and if it was going to increase in cost, but they were extremely helpful. I would definitely recommend One Call.”

Helpful Report

Posted 1 month ago

“Quick and hopeful resolve my issue happy with Service”

Helpful Report

Posted 1 month ago

“MB1 was great at answering my questions and gave me a great renewal price, thanks Mia”

Helpful Report

Posted 1 month ago

“HG1 assistance was greatly appreciated in our enquiry and provided a further option which we took up”

Helpful Report

Posted 1 month ago

“GB3 is a ⭐️. Assisted me well Kudos to him”

Helpful Report

Posted 1 month ago

“ML2 . Just spoke to Megan after I had a quote from compare the market and very quickly she came back with a lower quote. Thanks Megan another year sorted”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,903 reviews