One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,903 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast & efficient service”

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Posted 1 month ago

“Phoned yesterday to speak about my Home renewal quote,spoke to ET1,so very polite & helpful ready to answer all my questions with patience & curtesy. Hope you’re paying this young man well- he certainly deserves it! Thankyou ET1.”

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Posted 1 month ago

“Called to discus my renewal policy the person I spoke to, JB6, was very helpful, professional and didn’t attempt to push me into anything. I was very happy with the call”

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Posted 1 month ago

“Joshua from One Call Insurance was helpful and polite, happy to answer any questions I had, and patiently took the time to answer them.”

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Posted 1 month ago

“Good chat to resolve a query”

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Posted 1 month ago

“RW2 was really helpful today. Rebecca helped me go through my renewal quote and reduce my monthly fees.”

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Posted 1 month ago

“Courtney was very kind and patient dealing with a mistake I had made on my new policy. Thank you.”

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Posted 1 month ago

“JT3 was excellent at helping me cancel my van insurance policy.”

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Posted 1 month ago

“Quick solution with jm6 today who was very efficient and polite! Sorted my problem within 5 minutes! Thanks again!”

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Posted 1 month ago

“Very quick response and very helpful LB3 agent was very polite”

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Posted 1 month ago

“Great to chat with JF3 today who sorted the amendments to my car insurance policy.”

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Posted 1 month ago

“Just renewed my insurance with the help of Leanne Warren le6, great to be able to speak to someone so polite and helpful”

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Posted 1 month ago

“JM3 was very helpful!”

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Posted 1 month ago

“RW2 was very helpful and sort everything out in no time at all”

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Posted 1 month ago

“They helped me sort out my renewal quote today. The person was Very professional and informative. Thankyou to ***ML2**”

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Posted 1 month ago

“Gm2 was very helpful”

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Posted 1 month ago

“IS1 has been a pleasure to deal with today , she is a credit to the team and company.”

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Posted 1 month ago

“Had amazing support from Sienna today help resolve my issue with expertise and care - thanks again (SM6)”

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Posted 1 month ago

“Just renewed by car insurance via the chat with the lovely Isabelle. Was initially going to go with another company i could actually talk to on the phone, but thought i would give the chat a go even though i hate this stuff. The new online quote took around 10 minutes and i received a better quote than the original renewal offer. Glad i took the plunge now. Efficient service, couldn't fault it.”

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Posted 1 month ago

“AR6 I had a 1.5hour online chat with AR6. They were helpful and thorough. I have given 4*, not 5* because my issue hasn't been sorted yet. AR6 said my issue would be sorted and I would have confirmation that my policy was in place on Monday. If it is sorted by then, I would give AR6 5*s. If it isn't, I would give AR6 2*s.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,903 reviews