One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,190 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EW2 was truly very helpful and efficient. Thank you EW2”

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Posted 3 weeks ago

“EF3 was very good, professional, helpful and polite.”

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Posted 3 weeks ago

“Got a cheaper policy very helpful”

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Posted 3 weeks ago

“Spoke to FF2 about insurance renewal experience was very good all explained clearly”

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Posted 3 weeks ago

“Pe2 helped to identify a saving so that I could have a more competitive quote as I had had a cheaper quote from another 3 providers”

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Posted 3 weeks ago

“Excellent knowledge, help and service provided by Faye on live chat But it took way too long to get through, you need more resources on the chat!”

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Posted 3 weeks ago

“SM5 very efficient and quick with the process.”

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Posted 3 weeks ago

“Was helped to complete the completion of my insurance documents. To my complete satisfaction.”

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Posted 3 weeks ago

“ET3 provided exceptional customer service in dealing with a bereavement and the relevant adjustments required to a home insurance policy. She was friendly, polite, genuine and helpful (including phoning straight back when we unintentionally got cut off during our call).”

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Posted 3 weeks ago

“LG3 Was a great help and answered my query without fuss, thanks.”

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Posted 3 weeks ago

“Good service thank you”

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Posted 3 weeks ago

“Had to use chat as can't phone them - but Lewis was efficient at sorting out the issues and I am happy with the outcome”

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Posted 3 weeks ago

“I HAVE TODAY SPOKEN WITH ADAM AA5 WHO WAS VERY HELPFUL AND REASSURING.”

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Posted 3 weeks ago

“FS7 (Fraser) was very helpful in managing to change my contract details due to the inability of your web portal.”

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Posted 3 weeks ago

“Very helpful, efficient and polite.”

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Posted 3 weeks ago

“KT7 what a star this person is, not only were the answers I asked for were straight to the point,I also I have had a great and courteous conversation with this person. In this era of telesales ,call centres and undiplomatic operatives in this world ,for me it was like having my faith restored with customer services and having a breath of fresh air,such a nice person. Well done KT7 you are an asset to your company and you may get a pay rise after this review. Thank you A.Malins”

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Posted 3 weeks ago

“**sm5** just renewed home insurance.”

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Posted 3 weeks ago

“Spoke with Dylan today about my car ins renewal and he was very helpful and we soon had my new requirements in place so a successful chat !”

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Posted 3 weeks ago

“Went on live chat with KS8 about my car insurance. She was most helpful and was able to answer my question. Great customer service.”

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Posted 3 weeks ago

“Customer care today was excellent. ar3 helped me through the process when the it wouldn’t let me change details on the online account. ar3 talked me through all the points and made it all seem so simple. Well done AbbeyB”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,190 reviews