One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,504 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great customer service”

Helpful Report

Posted 3 weeks ago

“MB1 was extremely patient whilst taking me through my renwal because of the change of my address. There were many questions I could not answer but she gave me the time to find the right information. Thanks for being patient today.”

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Posted 3 weeks ago

“My conversation with Ellie (EA6) in the follow up call was not only a pleasure, but showed professionalism not usually received from most companies. My queries were resolved and additional information I required was immediately sent to me. Top marks for Customer Service!”

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Posted 3 weeks ago

“Very helpful and explained everything to me and was all sorted in minutes great service Sara f was outstanding”

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Posted 3 weeks ago

“Excellent service from operator CH5 Thanks so much”

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Posted 3 weeks ago

“Answered my query quickly and efficiently”

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Posted 3 weeks ago

“Very helpful”

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Posted 3 weeks ago

“Pleasant and helpful lady. She reduced the renewal premium although not as much as expected so I will go to a comparison website to check if I can get house insurance cheaper.”

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Posted 3 weeks ago

“Live chat was good and met my expectations and brought cover price down”

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Posted 3 weeks ago

“Very professional and answered my query successfully ISI was the lady. Isabelle her name”

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Posted 3 weeks ago

“Quick chat service which resolved issue and helpful staff member on chat: IS1”

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Posted 3 weeks ago

“CH5 was very helpful with renewal quote”

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Posted 3 weeks ago

“Great service from Megan ML2”

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Posted 3 weeks ago

“**KT7** HELPED ME WITH MY PROBLEM AND I RECEIVED A FAVOURABLE OUTCOME”

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Posted 3 weeks ago

“matched online quote from compare the market”

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Posted 3 weeks ago

“Agent Bc5 was very helpful just now after purchasing with One call insurance and wishing to ask a couple of questions”

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Posted 3 weeks ago

“EW9, helped me out”

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Posted 3 weeks ago

“I recently renewed my car insurance and was assisted by agent SS9. They provided fantastic service—quick, friendly, and very professional. The process was smooth and hassle-free. Thank you, SS9, for your great help and for ensuring I remain a happy One Call customer.”

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Posted 3 weeks ago

“KT1 was able to talk me through updating my card details before my current policy expired and the new one starts.”

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Posted 3 weeks ago

“Quick and easy to use call operator was speedy and efficient”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,504 reviews