One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,444 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,444 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Mia was very helpful with my insurance renewal”

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Posted 4 weeks ago

“Excellent”

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Posted 4 weeks ago

“Nothing wrong, I meant to leave a five star review for my latest conversation”

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Posted 4 weeks ago

“BB7 dealt with queries i made about my policy and proceeded to investigate and correct these issues professionaly and patiently. I am pleased with the corrections and update and refund. And BB7 politness. satisfied customer”

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Posted 4 weeks ago

“I had taken out emergency help cover and when I needed it a woman simply said your not covered as you haven't got track and trace. I can't wait to stop paying this company. All seems great till you need to claim. That's when you really find out how poor this company is!”

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Posted 4 weeks ago

“I found one call insurance to be very efficient and informative. The person i spoke to ( LE6.LeanneWarren-le6) explained everything to me about renewing my policy. Very satified.”

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Posted 4 weeks ago

“I had a very helpful agent rectify some error's on my policy and got back to me when she said she would her name was LE6.Leanne Warren-le6 very helpful and informative”

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Posted 4 weeks ago

“Vienna, today was outstanding , she helped me to sort out my account and was very pleasant to speak with, very friendly and professional at the sme time.....”

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Posted 4 weeks ago

“Wp1 was really helpful when I called about a change to the insurance I needed. Provided a new quote tailored to specifics and was friendly and responsive.”

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Posted 4 weeks ago

“James was very helpful when I rang today”

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Posted 4 weeks ago

“A returned call from Ben (BB7) regarding adding an item to our home insurance which I was unable to update on the online portal. He was polite and very helpful with no issues at all. Thank you Ben”

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Posted 4 weeks ago

“Rw1 was extremely helpful and made changing my car details really straightforward”

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Posted 4 weeks ago

“Used live chat to answer a query about current policy and renewal Quote. JF3 was very helpful. Thank you”

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Posted 4 weeks ago

“Very friendly and helpful”

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Posted 4 weeks ago

“Absolutely disgusting service told them a year ago not to renew they didn't listen and carried on taking payments. When I asked to cancel they cut off the chat 3 times. Taking this further now”

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Posted 4 weeks ago

“Ji9 Jake was extremely informative and helpful and provided excellent service today”

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Posted 4 weeks ago

“FS7. I’ve spoken to Fraser this evening & he was very helpful.”

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Posted 4 weeks ago

“Agent ME8 extremely helpful and tried to save me money.”

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Posted 4 weeks ago

“Agent ME8 extremely helpful and tried to save me money.”

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Posted 4 weeks ago

“Excellent helpful service”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 424,444 reviews