One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,193 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,193 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Query sorted immediately with no delay”

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Posted 3 weeks ago

“LD7 was very good and sorted my question out straight away.”

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Posted 3 weeks ago

“Had a virtual chat with MB9. She was very helpful”

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Posted 3 weeks ago

“Had a virtual chat (RK3) about my upcoming renewal. best price I've had over all other insurances I have had a quote for, he was lovely and pleasant and gave me all the information I needed to know. Thank you”

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Posted 3 weeks ago

“Had online chat about potential change to policy. MG9 was efficient and clear and resolved my query in record time. Thankyou.”

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Posted 3 weeks ago

“I can honestly say that although I found myself in a difficult situation. I was able to communicate with One Protect clearly and took guidance although it dragged on I persevered with them and was offered brilliant customer care. I had a positive outcome”

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Posted 3 weeks ago

“HH2 was very helpful and efficient”

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Posted 3 weeks ago

“Agent RW dealt with my issue extremely quickly. Very pleased, love the chat service. Thank you.”

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Posted 3 weeks ago

“KS8 handled my query quickly and efficiently. Thanks.”

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Posted 3 weeks ago

“Thanks for your help today!”

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Posted 3 weeks ago

“Successfully dealt with insuring new car with the help of LG3 even though the new registration had not reached thedatabase. At all times she was helpful and informative.”

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Posted 3 weeks ago

“Renewal was too expensive, called them and were able to reduce renewal price All done in less than 5 minutes Advisor EG5 was helpful and knowledgeable”

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Posted 3 weeks ago

“FS7 was really helpful and sorted my problem straight away!”

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Posted 3 weeks ago

“Sh1 was okay. Company quoted ridiculous renewal price then dropped it over half when I said I was leaving. Joke! Cannot get in touch with them only via chat which you have to wait an age to get in touch. One call ! You cannot call!!!”

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Posted 3 weeks ago

“TW9 really helpful, managed to reduce insurance premium and provided the information I needed. Explained everything in detail. Thank you ☺️”

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Posted 3 weeks ago

“TY9 agent quick efficient all done in less than 10 minutes happy with revised quote”

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Posted 3 weeks ago

“My husband was insured with you for the first year and we done a policy swap for the second year so we don't lose our No claims discount”

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Posted 3 weeks ago

“Reduced my insurance premium.”

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Posted 3 weeks ago

“Ks8 was absolutely superb and a credit to you”

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Posted 3 weeks ago

“My questions were answered well. The 2 girls I spoke to (Jessica F and TJ2) were very good. The software was slow though.”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 447,193 reviews