One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,053 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Although had to wait for customer chat box to free up - the wait wasnt too bad and Abbey ( ar3) went through the process quickly and painlessly!”

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Posted 3 weeks ago

“KS8 was really helpful and asked all the correct questions in helping me get my quote for car insurance to a much better price and also informed me of the 3 year fixed price deal that I can opt out of at any time. Great work KS8”

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Posted 3 weeks ago

“Following a fairly lengthy wait for an online 'chat' agent , I received help from Agent SH1 My enquiry was quickly dealt with, in an professional was with the minimum of fuss My requirement was fulfilled, and from the brink of leaving One Call - I am now their customer for at lease another year”

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Posted 3 weeks ago

“Lni very helpful and professional had my inquiry sorted in no time impressed with this member of staff”

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Posted 3 weeks ago

“Thank you Becca. Very helpful and patient, a pleasure to talk to you. Regards Steve”

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Posted 3 weeks ago

“Karly was very helpful and very patient - it took some time (thats where the patience came into play) but we got there in the end!! Thanks Karly”

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Posted 3 weeks ago

“GB1 - customer service by telephone '- very efficient and going out of her way to help me.”

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Posted 3 weeks ago

“Great customer service! Bridie was extremely helpful”

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Posted 3 weeks ago

“Was able to do what I needed to do but it took a long time to connect with an agent and getting through the scripts averaged about 4 minutes per agent response, which i found uncomfortably slow. Agent JP3 however was excellent so I’d like to give him 5 stars for the way he dealt with my enquiry👍”

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Posted 3 weeks ago

“Very good service from EW2. Problem sorted, thank you.”

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Posted 3 weeks ago

“I made a claim but went through to the wrong department, they were very helpful and put me through to the correct claims area. Very polite and friendly, helpful and most of all very understanding and assuring me not to worry they can sort it out. He said the most important thing was, I was okay he was soo kind and Extremely helpful. Thank you for all your kindness, would definitely recommend them. Your handler was AK-7”

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Posted 3 weeks ago

“Ek2 very helpful with me as I have a stutter”

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Posted 3 weeks ago

“FP2 helped with Change of vehicle and updating policy very professional and clear information highly recommended. Lisa”

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Posted 3 weeks ago

“EK2. Very polite, clear and informative without coming across as overzealous. Good exchange and change of vehicle arranged.any thanks”

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Posted 3 weeks ago

“They were very helpful and helped what I needed to be done”

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Posted 3 weeks ago

“Abbey b one of your agents was very helpful and pleasant to talk to very nice handling with my situation”

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Posted 3 weeks ago

“BC1 was polite and helpful arranging cover for my new car. Thanks for your patience.”

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Posted 3 weeks ago

“I spoke to JL9 Jenny today who was very helpful and informative about my insurance would recommend one call insurance talk back if they are like Jenny Mrs s Martin”

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Posted 3 weeks ago

“RW2 was quick & efficient, clear and concise, overall good price + service, kept our custom.”

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Posted 3 weeks ago

“KS8 was very helpful”

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Posted 3 weeks ago

One Call Insurance is rated 4.7 based on 436,053 reviews