One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 418,976 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 418,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Got through to a very helpful operator ( AM2 ) who patiently worked through my problem for me.”

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Posted 3 weeks ago

“PS1 has been brilliant, very helpful”

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Posted 3 weeks ago

“Outcome of query was resolved and MP9 was really helpful only knocked it down a star as frustrating there is no phone number to call which is a bit strange as you are called 'one call'”

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Posted 3 weeks ago

“KS8 was very prompt and gave me the information I needed straight away with no fuss.”

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Posted 3 weeks ago

“I spoke to Hannaha today and found her very helpful. I explained iam old school and would like a hard copy of my policy. Nothing was to much trouble for her.”

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Posted 3 weeks ago

“KS8 was very helpful and quickly dealt with my enquiry”

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Posted 3 weeks ago

“Esmond Takyi was very helpful to me, today(16 Feb 2026).”

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Posted 3 weeks ago

“All was ok thank you”

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Posted 3 weeks ago

“Quick efficient service on the chat from Karly KS8”

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Posted 3 weeks ago

“ME8 clarified the question about my policy- a really helpful fellow”

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Posted 3 weeks ago

“The agent SP6 was brilliant and helped me quickly and efficiently, thank you”

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Posted 3 weeks ago

“Cm1 was very helpful and courteous. Quick and efficient ! Thank you”

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Posted 3 weeks ago

“Mg9 was very helpful and answered all queries and sorted all issues many thanks”

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Posted 3 weeks ago

“AD8 very helpfull and a happy ending”

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Posted 3 weeks ago

“Thank you KT7. Very helpful and professional.”

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Posted 3 weeks ago

“Very clear breakdown of costs and policy, DB4 came across very professional and polite, a pleasure to deal with, well done,”

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Posted 3 weeks ago

“I have just been looked after by agent EW9 and I must say he was very helpful and hopefully he as resolved my query.Thank you”

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Posted 3 weeks ago

“Good service 🤗”

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Posted 3 weeks ago

“KS8, what a great agent you have on your hands here. Super professional, very polite and straight to the point. Got the answers I needed in 15 mins. Kept a happy customer!”

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Posted 3 weeks ago

“MB1. Dealt with my 2 queries very efficiently and professionals. Enabling me to go ahead with renewal.”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 418,976 reviews