One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,506 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful service by je3. Thank you.”

Helpful Report

Posted 3 weeks ago

“EK2 was very helpful and totally understood my needs and helped my sort out my MTA in a timely manner. Thank you”

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Posted 3 weeks ago

“Leanne LE.6 was super helpful, and helped secure a great, hassle-free deal for the next 3 years. Thanks Leanne - you're a 5* employee.”

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Posted 3 weeks ago

“Good service as always AJ1 was very helpful ensuring that my policy price was competitive.”

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Posted 3 weeks ago

“Excellent service, "KB2" could not have done anymore for me, completely understood my issue and sorted it for me, with no fuss whatsoever!! Just a brilliant service, quick and easy.. Thank you "KB2" Stephen”

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Posted 3 weeks ago

“Very good and understanding”

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Posted 3 weeks ago

“Very helpful. LE6 Leanne was very professional but friendly. Found me best price and made my experience as easy as possible.”

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Posted 3 weeks ago

“DA7 help me with my inquiry very professional listen to what I needed and help me with my new policy thank you very much”

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Posted 3 weeks ago

“Fast and efficient, very helpful and was able to deal with my enquiry quickly and smoothly. Thank you IS1.”

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Posted 3 weeks ago

“The chat was easy to use and they answered my questions promptly. AT7 - many thanks”

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Posted 3 weeks ago

“The lady who I spoke to was very helpful and knowledgeable a pleasure to speak to she must be an asset to your team.**GM2**Thank you Ann McCall.”

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Posted 3 weeks ago

“I have just spoken to KB2, and he was brilliant, really understanding and kind to me, i cannot recommend “KB2” highly enough. Thank you for your help.”

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Posted 3 weeks ago

“ET3 was fantastic. Helped take me through the various options of house insurance and talked me through the confusing parts. When I called back again later in the day I was directed to the same advisor who remembered the details of my query which saved me having to run through everything again. Thanks so much for your help!”

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Posted 3 weeks ago

“Very happy with the portal service I spoke with Britney she was great and answered all my queries and made it easy”

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Posted 3 weeks ago

“EW9 was so helpful”

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Posted 3 weeks ago

“AE1 Very helpful and efficient”

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Posted 3 weeks ago

“Ek2, was really helpful and very pleasant to speak to and she was able to sort my call out with no issue at all.”

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Posted 3 weeks ago

“Is1 was extremely helpful and made the changes to my policy very simple and straight forward.”

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Posted 3 weeks ago

“Is1 was extremely helpful and made the changes to my policy very simple and straight forward.”

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Posted 3 weeks ago

“Excellent ring back service avoided a long wait hanging on. CR8 very friendly and helpful from the outset. Helped direct us to a car insurance policy which met our needs but we never felt pressured into accepting same. She was very thorough in guiding us through the whole process .”

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Posted 3 weeks ago

One Call Insurance is rated 4.6 based on 400,506 reviews