One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 409,994 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 409,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“SP6 agent was polite and efficient in getting me my NCB proof, thank you again.”

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Posted 1 month ago

“Absolutely happy with how it went today”

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Posted 1 month ago

“HM1 was super efficient, polite and friendly in speeding my insurance through for me. I hope all interactions get close to HM1s service in future interactions”

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Posted 1 month ago

“J7H was very helpful sorting my query.”

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Posted 1 month ago

“All questions answered promptly by AT7 thank you”

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Posted 1 month ago

“My car insurance was purchased through EK2, who sorted everything out for me.”

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Posted 1 month ago

“GB3 was brilliant he did exactly what I needed him to do and was very quick to explain things and get me the best deal.”

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Posted 1 month ago

“Spoke to ks5 on webb chat really excellent service would highley recomend”

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Posted 1 month ago

“I was very pleased with KL4 who was a great help when sorting my van insurance thanks again”

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Posted 1 month ago

“The agent CN4 was helpful and answered my enquiry quickly.”

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Posted 1 month ago

“PS1 was fantastic. I have spoken to 2 other people before her and was still unable to find what I needed. PS1 did it straight away, no messing. I am over the moon with the service ⭐⭐⭐⭐⭐”

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Posted 1 month ago

“I would like to say a big thank you to PS1 today for all her help and support. It was a pleasure to do business with her 🙏”

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Posted 1 month ago

“really good....but would have liked if the policy was quicker with the checks. however your chat person AT7 was Great!”

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Posted 1 month ago

“RW2 very efficient service via chat”

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Posted 1 month ago

“HM1 was excellent when I contacted One Call through its chat box service. She was quick, efficient and did the job, top marks.”

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Posted 1 month ago

“I went on chat to sort my renewal. KT7 was very helpful and sorted my issues promptly. Very helpful and professional”

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Posted 1 month ago

“Agent ET3 was very helpful answered all my questions very satisfied with the service”

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Posted 1 month ago

“Today I received excellent service from Isabella, she was extremely knowledgeable and gave me information I wasn’t aware of that made my policy renewal very easy. I’m leaving the country on Saturday and did not want to leave my renewal unresolved until my return. I can now fly off to see my family with peace of mind excellent customer service.”

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Posted 1 month ago

“JM6 was an absolute star sorted my problem out without any hesitation, 10/10 for solving my issue.. thank you”

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Posted 1 month ago

“KT7 helped me get a much better quote for my home insurance, answered all my questions and was helpful.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 409,994 reviews