One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ben provided brilliant customer service. Thank you.”

Helpful Report

Posted 1 month ago

“Ci9 was Very helpful to me today”

Helpful Report

Posted 1 month ago

“Had live chat with MB1 today regarding price of renewal. Very helpful and solved the problem.”

Helpful Report

Posted 1 month ago

“Joshua from One Call Insurance ie JCB really went the extra mile in assisting two very confused customers through to a very favourable result - thanks again Joshua(JCB) you certainly represented One Call Insurance company well.”

Helpful Report

Posted 1 month ago

“MB1 was very efficient and we came to agood resolution quickly and easily”

Helpful Report

Posted 1 month ago

“After taking a while to get a phone number, my conversation with EF3 was exceptionally helpful. After the call I knew exactly what my options are and know that in future I can speak with a person which is what older people prefer to do. Full marks for EF3 for answering all my questions clearly.”

Helpful Report

Posted 1 month ago

“KT7 helped answer my queries and renewed my policy, great price, easy portal to use”

Helpful Report

Posted 1 month ago

“KT7 user from onecall insurance helped me promptly with renewal”

Helpful Report

Posted 1 month ago

“SM5 Sasha was very helpful in giving me a revised quote for my house insurance. 5* service”

Helpful Report

Posted 1 month ago

“It was a change to speak to a human being AR2 was excellent spoke very clearly and was able to do the changes that I needed to my policy”

Helpful Report

Posted 1 month ago

“Awsome service”

Helpful Report

Posted 1 month ago

“LD7 total babe.. pleasure to talk to”

Helpful Report

Posted 1 month ago

“Leanne Warren was outstanding in explaining my policy. Besides that we had a great laugh, ensuing that my circumstances within the policy were met. Brilliant”

Helpful Report

Posted 1 month ago

“After various frustrating chats, today got through to EE3 and all resolved”

Helpful Report

Posted 1 month ago

“SPOKE TO SHANICE VERY SATIFIED SP6”

Helpful Report

Posted 1 month ago

“Leanne was very pleasant and polite and extremely helpful Many thanks for your help with sorting my renewal, leanne LE6.Leanne Warren-le6”

Helpful Report

Posted 1 month ago

“Bridie helped clear up my concerns over premium payments.”

Helpful Report

Posted 1 month ago

“AW1 was a great help and got all sorted!”

Helpful Report

Posted 1 month ago

“I used the Live Chat bot with regards to renewing my motorbike Insurance. They reduced my insurance quote by £40 which I was very happy with. At present I am on holiday abroad which meant I couldn't use a landline to call so I found the Live Chat bot very helpful in these circumstances.”

Helpful Report

Posted 1 month ago

“Great assistance received from ci9 re- new car insurance from 19 Feb. My chat was regarding my difficulty in accessing the portal to confirm policy details before start date . ci9 understood my difficulty and provided a link to retry and if any further probs. don't hesitate to call chat line to resolve. Excellent customer service and the Motor Insurance was approx. £100 lower than quote provided by existing policy ! Many thanks for customer care !”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews