One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,560 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Darren H was very helpful and polite, he explained the whole process and sorted out my insurance.”

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Posted 4 weeks ago

“Advisor ad8 very helpful + knowledgeable”

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Posted 4 weeks ago

“ji9 was very accommodating to all my requests that I need clarifying with my new renewal of my policy 10 out 10 many thanks”

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Posted 4 weeks ago

“Only SM2, due to her actually helping me. I have tried to cancel my policy several times previous and you go through the waiting list in the chat to 1st and then nothing! Thank fully SM2 chatted to resolve this.”

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Posted 4 weeks ago

“the agent that i spoke with ji9 was very helpful and patient.”

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Posted 4 weeks ago

“Very quick change made to my policy from AD”

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Posted 4 weeks ago

“HM1 what a very helpful person, knowledgeable, efficient. Thanks”

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Posted 4 weeks ago

“Very happy with the service today and sm2 was very helpful.”

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Posted 4 weeks ago

“Absolutely fantastic. Can't thank you enough ji9...great work. Quick reply. Sorted my insurance at a great price... thankyou ji9.😀”

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Posted 4 weeks ago

“Greatly assisted by Jake K this am. Very helpful with my request and resolved to my satisfaction.”

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Posted 4 weeks ago

“The person who dealt with my query, Jake, was very efficient and quickly sorted things out for me, I would have given 5 stars but for the extremely long time it took to actually get to speak with someone”

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Posted 4 weeks ago

“Waiting time was quick on the live chat. Chloe E was very helpful.”

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Posted 4 weeks ago

“Excellent service, over a few days I had quite a few queries to make sure I was covered for what I needed, very helpful from all the staff I chatted with, my dog walking van is now on its way, very pleased”

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Posted 4 weeks ago

“DH9 was very helpful in helping get my house insurance sorted after moving home. Thank you”

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Posted 4 weeks ago

“ji9 Jake really helpful,swift with replying.sorted my queries with ease.he must play a string instrument his fingers were that fast!”

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Posted 4 weeks ago

“Quick and Very efficient web chat with ji9 regarding my car insurance. Very helpful and I understood all that was asked.”

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Posted 4 weeks ago

“Chloe was so helpful and knowledgeable and made the whole process so easy!!!”

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Posted 4 weeks ago

“Registration change which failed online Dealt with by the agent TS4 (Tabitha)”

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Posted 4 weeks ago

“Very easy process to change my vehicle using the chat function.”

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Posted 4 weeks ago

“Helpful and friendly”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 400,560 reviews