One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,597 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I used the online chat service today to renew my car insurance, username ir2. Really helpful and efficient, made sure everything was clear to understand. Thank you”

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Posted 1 month ago

“Very helpful nice guy got it sorted”

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Posted 1 month ago

“I used the online chat service today to change the vehicle on my existing policy. Username AR5 was courteous, knowledgeable and efficient and was able to complete the change without any fuss or problems.”

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Posted 1 month ago

“Helpful friendly advice from BC5”

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Posted 1 month ago

“I've been a long standing customer of One Call Insurance. They've always given me good polite customer service and competitive quotes for classic car insurance policies. Leanne, especially has been very helpful. Well recommended... LE6.Leanne Warren-le6”

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Posted 1 month ago

“JF3 sorted my renewal and got it cheaper for me. Thank you”

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Posted 1 month ago

“Co4 Very good excellent conversation through a difficult problem many thanks”

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Posted 1 month ago

“Just had a chat to chance my direct debit details,1S1 made it very easy and quick, I also saved a few pennies too!! Thanks”

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Posted 1 month ago

“My chat was handled by ME8. The query was handled efficiently and quickly.”

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Posted 1 month ago

“Annoying to wait and to go through all the questions. But when connected to an agent, it went well (Wish the first name was used on the chat though; I haven’t been called by my surname since school!)”

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Posted 1 month ago

“We used the Chat function to make changes to our insurance schedule and spoke with Megan - MM8. She was extremely helpful and I'm very happy with the support we received.”

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Posted 1 month ago

“Karly was very efficient and dealt with quoting and advising on how to arrange my policy speedily. Great service, thank you!”

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Posted 1 month ago

“KT7 helped me out with a reduced renewal easy to deal with and pleasant and professionally done”

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Posted 1 month ago

“My call today was handled by ak7. My request was dealt with in a very professional and cheerful manner and I got all of my queries answered. Thank you for your help.”

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Posted 1 month ago

“LB5, good helpful friendly service from Lucy B,”

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Posted 1 month ago

“My query was assisted by LD7 and I received very quick and helpful resolution”

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Posted 1 month ago

“I interacted with KS8 this afternoon, and she was excellent to deal with. Very well informed and the reason I have continued with this policy. I hope she gets her chocolate!! Owen”

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Posted 1 month ago

“I called today and spoke to co4 about an email I received about setting up a direct debit, I had already paid for the year and co4 amended this after a brief chat. This put my mind at ease.”

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Posted 1 month ago

“I called today and spoke to co4 about an email I received about setting up a direct debit, I had already paid for the year and co4 amended this after a brief chat. This put my mind at ease.”

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Posted 1 month ago

“SP6 was Very helpful and quick response with answers”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,597 reviews