One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,012 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I spoke with agent MP9 to request my legacy No Claims Bonus, as I was previously insured with them but had stopped driving temporarily. She helped me understand my situation and was patient throughout all the questions I asked.”

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Posted 1 month ago

“AA4 A very good customer service received when I phoned to change details for my car insurance renewal. Very helpful and a pleasure to deal with.”

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Posted 1 month ago

“ME8 was helpful and informative and responded quickly”

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Posted 1 month ago

“Great attention to the details of my changes to the insurance as there were inconsistencies. All done and sorted, thanks”

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Posted 1 month ago

“Ordinarily my Policy would've auto-renewed but even though I received the Renewal invitation in good time, it could not be processed as my payment card on record at One Call had been changed by my Bank due to potentially fraudulent activity by a Third Party Trader! This gave me adequate time to review the cost of the Policy before renewing. According to like for like cover offered by other companies my renewal cost was high. I spoke to Esmond (ET1) & he ran a new quote with uprated current rebuild cost & all other details unchanged. Very quickly & with calm efficiency Esmond was able to provide a revised sufficiently reduced quotation. The new document was forwarded to me well within the short timeframe he gave. Everything was as we discussed & the new Policy is now paid. Excellent Service!”

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Posted 1 month ago

“I renewed my car insurance with One Call Insurance. Their quote was very competitive. My call was answer very quickly and politely by Paige (AA4) she was very professional and a pleasure to talk to.”

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Posted 1 month ago

“Very professional, reliable , friendly,honest service with AR2. The price is very reasonable.”

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Posted 1 month ago

“A quick response and help from AS5 with amending my existing policy”

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Posted 1 month ago

“Leanne LE6 was really helpfull and explained a new offer to me which logically worked out cheaper on a direct debit with extra benefits”

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Posted 1 month ago

“Top man, was highly professional and sorted my issue within in min or 2. Gave me some additional useful information and was generally pleasant throughout out the call. Massive thanks!!”

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Posted 1 month ago

“DB4 was a great help, & dealt with my query promptly! Thankyou for your help!”

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Posted 1 month ago

“Great help”

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Posted 1 month ago

“Car insurance was due for renewal so spoke to online chat as not happy with quote. online chat operator MU3 was extremely helpful, had gathered a few quotes from other insurers, discussed my quote and eventually very satisfied with the final outcome. Thank-you One Call.”

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Posted 1 month ago

“Excellent service from SK3, very easy and quick”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“BH1 was really helpful, he sorted everything out on my account. Was professional and polite.”

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Posted 1 month ago

“Jasmine JM6 EXCELLENT 5 STARS”

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Posted 1 month ago

“Jasmine was very helpful and sorted my cancellation”

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Posted 1 month ago

“One Call Insurance were great to use. However, price for new year was triple the cost of others. I spoke with **NP3**, on the online chat who was helpful but just couldnt match Aviva! Who i have used before and are also great! Maybe better luck next time one Call :)”

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Posted 1 month ago

“Very helpful did exactly what I needed not pushy at all AM3”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,012 reviews