One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,599 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,599 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lm9 was very helpful today”

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Posted 1 month ago

“Spoke to a very helpful, friendly man, BB7, who helped me sort out a problem l had adding another driver to my policy. He also gave me advise on how to save money by adding other things to my policy but wasn't too pushy”

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Posted 1 month ago

“Excellent service received from Adam C today regarding my vehicle insurance renewal.”

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Posted 1 month ago

“Very quick and very helpful that’s what I like”

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Posted 1 month ago

“SK3 Really helpful and reduced my monthly payment which will help with my budgeting”

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Posted 1 month ago

“LH 5 was great couldn't have been nicer and fixed my issue quickly”

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Posted 1 month ago

“JG4 was very professional and helpful ... 👏”

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Posted 1 month ago

“quick and easy chat function with Alyssa, saving me 40.00 on my renewal. Thank you One Call.”

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Posted 1 month ago

“SF7 I dealt with Sara today on online chat, she was very efficient friendly and sorted out the problems straight away”

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Posted 1 month ago

“My consultant TS4 was extremely helpful and informative.”

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Posted 1 month ago

“Excellent and efficient JT3”

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Posted 1 month ago

“I have been on a chat with Jodie, her username is "JG4". She has been very helpful sorting out my enquiry and patient with my slow typing.”

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Posted 1 month ago

“Paige S (PS1) was very helpful and even apologised for kepping me waiting a few minutes. Decent process and I would personally rather wait in front of a computer than on the phone. Well done PS1”

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Posted 1 month ago

“I went to change my vehicle online but due to some technical reasons I had to call to get it sorted. Used the callback feature and true to their word, it was less than a 20 minute wait. The gentleman who assisted me was polite, knowledgeable and very helpful. Made the process simple to understand and was clear and precise with every question I had. I would recommend this company and the agent who helped.”

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Posted 1 month ago

“AM3 very helpful, made quick work of my changes, I thought it was AI, took a while to find out if AI or a person I was dealing with but helped sort my changes quickly.”

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Posted 1 month ago

“co4 was very helpful and managed to handle my query. The review would have been 5 star, however has been marked down due to the following; - Making the requested change online failed at payment stage meaning the 'saving of up to £18.50 online' wasn't possible and required contact with the helpline. - Call took 40 mins complete, which for a simple change of vehicle was far too long. - During the interaction the call handler attempted to sell 2 further products making the call longer that necessary (likely company policy rather than the call handlers choice).”

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Posted 1 month ago

“SP6 helps me with my enquiry toady. She’s very helpful and friendly. Give me all the information I need. Well done SP6! Thanks for your help!”

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Posted 1 month ago

“Just had a chat withe Sarah or sms2 nice girl very helful .”

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Posted 1 month ago

“SM5 was excellent”

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Posted 1 month ago

“Jg4 was amazing Jodie is a credit to the company”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,599 reviews