One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,022 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The agent is very sportive and polite”

Helpful Report

Posted 1 month ago

“Thank you KT7. great result using the chat system. KT7 reduced our renewal price. saves the hassle of having ring and cancel and find another company”

Helpful Report

Posted 1 month ago

“Chatted with IS1 who went above & beyond to explain the fixed price option & make sure I got the best deal. I have been with One Call quite a few years now and they have been very helpful”

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Posted 1 month ago

“Wg1 was very helpful and east to talk to and discuss things with. Excellent service and good prices.”

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Posted 1 month ago

“Joshua was a great help in sorting out my enquiry, he was fast , polite and courteous. 10 out of 10 for his help”

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Posted 1 month ago

“Decent customer service from this company. Special mention for SS9”

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Posted 1 month ago

“MB1 was really helpful when renewing my home insurance. Quick, efficient and friendly!”

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Posted 1 month ago

“TJ1 Toni was great made an old man very happy I was almost losing the will to live when Toni stepped in! We need a phone number waiting on a system for 40 minutes to an hour is wrong.”

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Posted 1 month ago

“I don't like live chat, and I find your service not user friendly: I couldn't call as no contact phone number to speak to someone and your emails are no reply, so I have been getting very frustrated. Once I managed to speak to an agent I found Jessica very helpful, JF3.”

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Posted 1 month ago

“I was just seeking advise. I will return later.”

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Posted 1 month ago

“Caller DB7 Dylan was really helpful today sorting my renewal issue out. Many thanks.”

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Posted 1 month ago

“TJ1 - I got in touch to inform them of a recent change in my medical condition. The lady I was in contact with made the whole process easy to understand and confirm on my policy the update, she was also very helpful and polite .”

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Posted 1 month ago

“Dylan was great in understanding what i wanted and very quickly sorted my problem out. 10/10”

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Posted 1 month ago

“After ten attempts to change address finally got RW2 who sorted it out as I was about to cancel. If it wasn't for that person you would have got 1 star your online forms are rubbish”

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Posted 1 month ago

“Quick and helpful service from SK3 on the chat. Many thanks for your help and understanding.”

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Posted 1 month ago

“Agent AR5 helped me with a cancellation was really good - thanks”

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Posted 1 month ago

“Smooth and efficient once I got through. Price was reasonable given the change. Admin charge at £45 was high.”

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Posted 1 month ago

“KS8 - Karly was outstanding and patient in making an amendment to my policy.”

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Posted 1 month ago

“sorted very quickly on the chat and fully explained all of the info AR5”

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Posted 1 month ago

“Spoke to ML2 ON LIVE Chat she was really helpful and made the process easy thank you”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,022 reviews