One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,563 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I dealt with agent LD7. My query was answered promptly and efficiently. Excellent customer service.”

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Posted 4 weeks ago

“I wanted to create a multicar policy but unfortunately one call doesn’t off this service but Tabitha (TS4) was quick to respond to my queries and was very polite .. I’ll continue to get my second car quoted with one call online despite not being g able to bundle both cars together”

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Posted 4 weeks ago

“Excellent service. Thanks Courtney (ci9)”

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Posted 4 weeks ago

“My wife car was insurance finished recently, fantastic setup and easy portal when joining one call, but completely downhill from then on. When making a claim (non fault), portal setup great downloaded everything required then nothing kept asking for any update online nothing for months!!! then kept calling finally got someone complained about portal promises made Nothing progressed!!! 7+months went by still waiting. Making any claim is where it all goes wrong with this companyno actual contact of any sort!! Communication appauling!”

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Posted 4 weeks ago

“Courtney was really helpful and supportive, excellent customer service experience.”

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Posted 4 weeks ago

“The Agent EK4 was amazing help and we managed to get what I needed done in a short space of time. Thankyou Engin!!”

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Posted 4 weeks ago

“jw5 smoked it thanks”

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Posted 4 weeks ago

“KT7 was helpful”

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Posted 4 weeks ago

“ET3 was extremely helpful in guiding me through my renewal. All done with a pace that suited me, well done.”

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Posted 4 weeks ago

“JS4 was very helpful and managed a slightly better deal.”

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Posted 4 weeks ago

“Both Sarah on the live chat and Joji (JQ1) on the follow-up call to sort out the insurance were very helpful and understanding”

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Posted 4 weeks ago

“TS3 Thomas was very helpful dealt with my Home Insurance queries quickly and managed to get me a better quote. He understood my needs and dealt with them efficiently.”

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Posted 4 weeks ago

“MF3 was very helpful and sorted out my enquiry very quickly and efficiently”

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Posted 4 weeks ago

“Great service. Graham was very helpful and informative”

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Posted 4 weeks ago

“Antonio was very helpful over live chat and sorted out my new policy quickly.”

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Posted 4 weeks ago

“I spoke with ML2 today via chat, and Megan was excellent, patient, and knowledgeable. I felt at ease, and really happy 😊 Thank you!”

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Posted 4 weeks ago

“Conor was very helpful today and sorted me back on track very knowledgeable and quick response. Regards Dave Hughes”

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Posted 4 weeks ago

“Conor was very helpful today and sorted me back on track very knowledgeable and quick response. Regards Dave Hughes”

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Posted 4 weeks ago

“Very efficient. Answered my question and beat the quote I had received.”

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Posted 4 weeks ago

“william m - 2025-08-22 09:09:39 Was really helpful with reviewing my car Insurance renewal and came up with more competitive options. Thanks William!”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 400,563 reviews