One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,563 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good response by ci9. Very helpful and professional.”

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Posted 4 weeks ago

“GM2 was very helpful today and very friendly thank you very much x”

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Posted 4 weeks ago

“Jf3 - Very knowledgeable, sorted out my policy with ease and expertise”

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Posted 4 weeks ago

“BB7 (Ben) New customer. Ben Helped me yesterday and today by contacting my old insurance company for further information that was needed. No ifs or buts Curteous, helpful and kept me updated. Thank you!”

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Posted 4 weeks ago

“Unfortunately the amendment i had to make couldn't be done online, so had to use the chat option, but the BOT got me through quite quickly to a real person. All done and Josh was very helpful and resolved my issue quickly. Thank you”

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Posted 4 weeks ago

“It only took a matter of 5 minutes to change the registration. AR5 was very helpful and efficient.”

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Posted 4 weeks ago

“NK3 very helpful My mum passed away so sorting her car insurance for my dad so she really helped with easy to follow guidance at this very stressful time”

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Posted 4 weeks ago

“CH5 helped me today with addressing my car insurance. Happy customer. My 2nd year with them and ahppy with them. Thank you Charlie. Credit with the team. Ronnie.”

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Posted 4 weeks ago

“TW5. Very courteous and helpful.”

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Posted 4 weeks ago

“SS9 was proactive in responding to my ask for an improved price. Not only is the product good, SS9 was intelligent and clear in the recommendations and as a result I was happy to sign up for a three year deal as a loyal customer. This is giving me genuine peace of mind and reducing the stress of insurance.”

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Posted 4 weeks ago

“Professional staff. KT1 was so helpful”

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Posted 4 weeks ago

“JS4 helped me negotiate a cheaper premium, with minimal fuss. Great service.”

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Posted 4 weeks ago

“Staff mennber who offered renewal options when I called to cancel was efficient and professional”

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Posted 4 weeks ago

“RW2 Was a great help today sorting out a quick change of policy and getting me a great deal. Been with One Call for a while and thet are always helpful”

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Posted 4 weeks ago

“LD7 was quick, efficient and knowledgeable. Resolved my queries without a problem and provided clear answers. Great service.”

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Posted 4 weeks ago

“He was polite and helpful and got the job done efficiently TM7”

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Posted 4 weeks ago

“Jade (JS4) walked through my renewal clearly and efficiently and gave me a competitive revised renewal quote. Straight forward service. Happy to renew. thanks.”

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Posted 4 weeks ago

“CH5 was really helpful and supportive with helping to set up my new car insurance renewal he listened to what I asked for and I ended up with a better deal.”

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Posted 4 weeks ago

“T12 is very polite and helpful. Wish all representatives are like her.”

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Posted 4 weeks ago

“Jt3 very help full thank you”

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Posted 4 weeks ago

One Call Insurance is rated 4.6 based on 400,563 reviews