One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,119 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to Megan (ML2) on chat about policy renewal. She was helpful and managed to renew the policy with a lower price quickly.”

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Posted 1 month ago

“JA1 was very helpful and sorted out the change of vehicle quickly and without any problems. Good service all round thank you.”

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Posted 1 month ago

“WP1 was extremely helpful on the live chat, everything sorted very swiftly for me, left me feeling pleased I’d chosen to go with this insurance company.”

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Posted 1 month ago

“I spoke to this lady this afternoon to discuss my car insurance renewal. This was after opting for the callback facility. This worked well as the wait time was only a few minutes. The conversation was conducted in a friendly manner, feeling that I was being listened to, and that she was concerned to make sur3 she was aiming at getting me a good outcome. This she did, more than fulfilling me requirements and expectations. Thank you. LE6.Leanne Warren-le6”

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Posted 1 month ago

“JF3 Was so helpful and efficient. Everything sorted in a very prompt time”

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Posted 1 month ago

“Just to give Shanice P a big thank you for her professionalism in dealing with my inquiry as regards insurance. Kind regards LP”

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Posted 1 month ago

“Very good service from Phil making my choice to stay with One Call very simple with politeness and professionalism too and at a good price . Phil is PV1”

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Posted 1 month ago

“Jessica was lovely ans really helpful.”

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Posted 1 month ago

“I spoke with an agent AD8 and he was very helpful,went through my renewal quote with me and got me a cheaper quote.He explained everything properly.Very good service.”

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Posted 1 month ago

“Great service and assistance today from Jess, JB6, regarding my renewal of car insurance.”

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Posted 1 month ago

“Kirstin B./ KB2 has just provided excellent customer service during an online live chat using the One Call online portal My experiences with One Call have been excellent, and I would have no hesitation in recommended them and Kirstin B./ KB2 to anyone”

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Posted 1 month ago

“Helpful, easy to understand, informative.”

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Posted 1 month ago

“CN4 was very helpful & not too long waiting in-between chats”

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Posted 1 month ago

“Just changed my vehicle cover over Chat with JF3. She was very efficient, professional and provided me with everything I needed. Really appreciate your help, excellent service!”

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Posted 1 month ago

“Spoke to a gentleman LN1 very helpful and pleasant 😊”

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Posted 1 month ago

“fs2 was really helpful and patient,”

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Posted 1 month ago

“Thank you FS7 helping me sort out my policies today.”

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Posted 1 month ago

“TJ2 very helpful in resolving my access issues to the portal”

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Posted 1 month ago

“AT7 WAS REALLY HELPFUL AND MADE MY EXPERIENCE GETTING INSURANCE EASY . THANK U AT7”

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Posted 1 month ago

“After paying my renewal instead of waiting for auto renewal, I found I would have to drive myself to work, commute, which wasnt on my policy. I did a live chat, something I hate, with a lovely customer service person, IS1, who was able to add commuting to my policy with no fuss at all. I would like to thank IS1 for her help in making this as painless as possible.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,119 reviews