One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,119 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“LG3 helped sort my problem quickly and efficently. She was polite at all times and made it so simple. Thank you”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“Thank you NE1 for your very positive help from you today. Keep up the great work-very polite and very positive assistance.”

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Posted 1 month ago

“Thank ET 3 You were extremely polite and helpful. Explained our options very clearly so we were able to proceed with our insurance cover .”

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Posted 1 month ago

“I initially thought the courtesy call to check I had understood my new policy was a scam so was slow to reply but Caitlin was very helpful and methodical. Will now get signed in.”

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Posted 1 month ago

“AT7 was very helpful. Adam was very quick to reply and answered all my questions promptly with the answers I was hoping for. His replies confirmed that I would take out van insurance with the company.”

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Posted 1 month ago

“SP6 dealt with my change of vehicle and for a new renewal in 2 weeks time, very efficient and answered all my queries with no issues, great service”

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Posted 1 month ago

“Had a chat with BC1, they helped me swap my policy to another vehicle. Very quick and easy! Thanks again”

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Posted 1 month ago

“Spoke to an agent ar5 very helpful ,answered my questions ,explained everything I needed to know and polite”

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Posted 1 month ago

“MB1 - MiaB on online chat was quick to respond and very helpful getting a great price”

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Posted 1 month ago

“CM - OS3 I was happy to speak to a person who was very understanding and helpful as I am not too happy using computers, being of a certain age. I am contented with the outcome and await paper documents through the post as I do not have a printer. Many thanks for good and polite service.”

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Posted 1 month ago

“Very efficient”

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Posted 1 month ago

“Agent AT7 has given me excellent service today, responding quickly and thoroughly, providing me with written confirmation of my query. First rate service.”

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Posted 1 month ago

“Great service from Tommy (TM7). Clear communication and did what he said. Many thanks!”

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Posted 1 month ago

“Excellent service as usual, ML2 was brilliant and very helpful and provided me with exactly the cover I required. Have been with Onecall a few years now, they do all our cover for home and vehicles….thank you. Well done ML2”

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Posted 1 month ago

“I will begin by saying that I would always prefer to speak to someone, and also, I was 38th in line when I first join the queue. However, I didn't have to wait too long, and then Joel (JF2) was very helpful, polite, friendly and professional, and we reached a good outcome.”

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Posted 1 month ago

“AT7 was very sympathetic and immediately offered a solution to my problem. Adam was quick to respond and was so kind in saying that he hoped things will get better for me. We need more AT7s!! Merry Christmas! Thanks Heidi”

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Posted 1 month ago

“AT7 was a real help when updating my house insurance policy - thanks for the great service”

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Posted 1 month ago

“Benjamin BB7 was very helpful with my request and received an email as confirmation. Many thanks Hilary”

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Posted 1 month ago

“Really friendly and very helpful. Everything was clearly explained, making it easy to renew my policy. Very good price. Et3 a lovely person very good at their job, polite all the way through the communication.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,119 reviews