One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,652 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,652 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service is usually instantaneous and efficient.”

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Posted 1 month ago

“I needed to make some changes, I dealt with LD7 who was most helpful.”

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Posted 1 month ago

“Very happy with service from Leanne le6”

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Posted 1 month ago

“Great, quick customer service”

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Posted 1 month ago

“JL9 managed to answer my query & adjust my policy to what I wanted and came up with a price I was OK with. I still don't know why I had to pay a brokers fee in the beginning but as I adjusted my policy i had to accept it.”

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Posted 1 month ago

“Isabelle (IS1) was really helpful. I’d somehow cancelled my direct debit and within 10mins she had sorted it all out for me”

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Posted 1 month ago

“The cancellation process was made very easy by Josh”

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Posted 1 month ago

“Dealt with my query in a sympathetic way and provided an improved quote which I was happy to accept”

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Posted 1 month ago

“Great service from representative AF1 today to discuss my renewal price. Alex was very patient and helpful and able to review all my details and address my concerns about the price, which ultimately lead to me renewing with OneCall for another year.”

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Posted 1 month ago

“Spoke to Advisor JM5 with a query regarding driving in Europe. Response was helpful , courteous and prompt.”

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Posted 1 month ago

“My assistant was CN4. He was polite and efficient, was able to answer all my questions promptly, and we were able to reach a conclusion swiftly. All-round, a good experience!”

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Posted 1 month ago

“My chat with advisor ET1 was good. He was informative and sorted out my queries.”

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Posted 1 month ago

“SP6. Very helpful sorted my problem very quickly.”

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Posted 1 month ago

“Josh M, was very helpful, changed my car, needed to change insurance, all vet quick and easy”

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Posted 1 month ago

“Kt7 was very helpful & sorted our renewal out & questions brilliantly”

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Posted 1 month ago

“As5 was very helpful in changing my car insurance details from my existing car to my new car”

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Posted 1 month ago

“LD7 very helpful and clear with options”

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Posted 1 month ago

“lovey lady. she was so kind with my problem and advised me”

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Posted 1 month ago

“Did a review of contents insurabce on the portal. Never done this before. KT7 was efficiant and gave a couple of alternative options. I renewed insurance policey. Very helpful”

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Posted 1 month ago

“JM5 was excellent and resolved an issue we were having sending across proof of no claims discount and having it in an acceptable format”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,652 reviews