One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,169 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“JE3 - spoke to Jordan today. Very friendly and helpful and sorted my query right away. Would highly recommend!”

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Posted 1 month ago

“Very good service wp1”

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Posted 1 month ago

“LD7 was really helpful, not necessarily the outcome I wanted but made the process easy and was very courteous!”

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Posted 1 month ago

“Niall was very very helpful. He actually took patient and asked me all the questions I needed to know and explain everything to me. Very happy with him. Thank you.”

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Posted 1 month ago

“JE3 was very helpful. I could not find an answer to my question but he put me at ease before I buy my policy for car insurance.”

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Posted 1 month ago

“Bc1 answered all my questions quickly so no fault there”

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Posted 1 month ago

“Db7 very helpful thank you”

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Posted 1 month ago

“Efficient service and quick resolution of a log-in problem. Accepted insurance quotation for a further year. AM2 was very helpful.”

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Posted 1 month ago

“The lady was Really helpful many thanks”

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Posted 1 month ago

“Had an online chat with WP1 Sorted my inquiry very promptly & efficiently”

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Posted 1 month ago

“I have been a One Call customer for 2 years. My renewal quote was higher than some I had found with other providers. I spoke to ET1 who was very helpful and was able to give me a similar price. I renewed my contents policy.”

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Posted 1 month ago

“(ME8) Swift, efficient response. Felt confident that the matter I queried was in safe hands.”

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Posted 1 month ago

“Not happy with price increase but helped me for what I needed”

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Posted 1 month ago

“The handler (IS1)was very helpful and knowledgeable. Very speedy and helpful with everything regarding my renewal”

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Posted 1 month ago

“I just chatted with M8 and he was very helpful and knowledgeable”

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Posted 1 month ago

“Thank you for all you help today and so helpful with my request Which I had not been abel to sort online thank you Alistair grimwood”

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Posted 1 month ago

“Username AA4 was very helpful and friendly. She was very professional and understanding regarding my renewal request. There was no negative impact to me and I would like to thank AA4 again for her kindness too.”

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Posted 1 month ago

“IS1 oprerative Very helpfull and informative”

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Posted 1 month ago

“The customer service was excepcially good compared to other insurers or platforms. JF2 managed to find a better insurance cover and update all my details for a even lower price from initial renewal quote.”

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Posted 1 month ago

“I've only had good experiences dealing with One Call. I've been with them a few years now for motor insurance. A live chat with cm1 today over some trouble I was having sorting some information I needed couldn't have gone easier. The replies were quick and the information clear and useful”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,169 reviews