One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,203 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,203 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“AT7 was very sympathetic and immediately offered a solution to my problem. Adam was quick to respond and was so kind in saying that he hoped things will get better for me. We need more AT7s!! Merry Christmas! Thanks Heidi”

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Posted 1 month ago

“AT7 was a real help when updating my house insurance policy - thanks for the great service”

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Posted 1 month ago

“Benjamin BB7 was very helpful with my request and received an email as confirmation. Many thanks Hilary”

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Posted 1 month ago

“Really friendly and very helpful. Everything was clearly explained, making it easy to renew my policy. Very good price. Et3 a lovely person very good at their job, polite all the way through the communication.”

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Posted 1 month ago

“Had a couple of problems with been cut off the first time I phoned but on speaking to another colleague she was really friendly and professional, and helpful (KG6) thanks again will be recommending one call insurance”

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Posted 1 month ago

“Happy with renewal and the new 'fixed platinum' option was a good deal. Chat was easy to use and assistant RW2 was very helpful.”

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Posted 1 month ago

“SM5 was very helpful, and my house insurance is now done”

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Posted 1 month ago

“KT7 was extremely helpful in reducing my quote and finding the right price. I was intending to leave this insurer but she worked to find the better deal for me for another year”

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Posted 1 month ago

“Isabelle was so helpful.”

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Posted 1 month ago

“Sasha Marie -Hanson was very friendly and really helpful. She explained everything l need to know about my policy. And me going forward to setting up a direct debit.”

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Posted 1 month ago

“As an existing customer, I've just finished a live chat with LD7. And I must say, as a I'm a slow typer the associate was very patient. LD7 went through all the different policies I could get and explained what they are and the costs. I was happy with the solution. Thank you”

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Posted 1 month ago

“Reasonable wait for live chat. The person I spoke to, ET1 was very helpful and sorted my renewal quote promptly and to my satisfaction.”

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Posted 1 month ago

“MB1 was friendly and very helpful. Great customer Service and an easy process to sorting Home Insurance. Thank you”

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Posted 1 month ago

“GM2 was very friendly, professional and helpful. Got the new policy sorted quickly and couldn't ask for a better process. Many thanks, Nick Green :)”

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Posted 1 month ago

“Excellent service, very straight forward and easy. Brilliant customer service! Thanks SK4!”

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Posted 1 month ago

“Excellent service from KT7. Was able to help me with my query and teduce the price of my policy. Thank you”

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Posted 1 month ago

“Spoke to Leanne Warren-le6 who was very helpful. Happy with my renewal quote & the changes I made.”

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Posted 1 month ago

“Everything was handled perefctly by Fraser FS7”

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Posted 1 month ago

“Sp6 Thank you so much for your help today you’ve been fab”

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Posted 1 month ago

“" TJ2" gets 5 stars for her help she gave me today , thanks One Call ,”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,203 reviews