One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 410,204 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 410,204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“GB3 was very helpful. Much appreciated.”

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Posted 1 month ago

“EE3 Operator was very helpful in sorting out my issue thanks once again.”

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Posted 1 month ago

“HM1 was very helpful and polite to me”

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Posted 1 month ago

“She polite, helpful and professional”

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Posted 1 month ago

“I have been with One Call Car Insurance for a few years now and recently renewed my policy for another year! I have Platinum Insurance cover which is excellent and I can fix for three years if I decide to do so!, I was assisted by Lydia Beevers (LB3) who gave me all the information I needed to make my decision! She was very efficient, knowledgeable and polite and I would definitely recommend One Call Insurance!”

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Posted 1 month ago

“I spoke to Jess DJ2 Great customer service, she was really helpful and even saved me money every month, would highly recommend :)”

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Posted 1 month ago

“Leanna LE6 was very helpful with all my questions and was very satisfied with the out come.Thanks”

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Posted 1 month ago

“Was treated amazingly the young man was put under so much pressure from he dealt with me so so professional help help me through a tough claim that the company don't help me the client by not having a phone number us older gent could just call , we are not all brilliant on computers . The support l had gave me faith in life again thank you young man x”

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Posted 1 month ago

“Had to make changes on live chat because the system wouldn't let me make changes on the portal. Spoke to SH2 who was very helpful and after 45minutes on live chat we were all done and dusted. Thank you HS2 for your help.”

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Posted 1 month ago

“Ref KL4 Kia was enormously helpful in securing my car insurance for this year. I was looking to include my daughter on the policy with myself and my husband and she located all the necessary details from a previous policy without difficulty and at very reasonable cost, in fact little more than the cost of the renewal quoted. I have found Onecall to be competitive in their pricing and when due a refund in the past, this has been generated swiftly. There is a promise to freeze my insurance at is current rate for the next couple of years, which makes this company a no-brainer at present.”

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Posted 1 month ago

“Had a very good experience with this agent SH2. Very knowledgeable and quiet patient Outlined the needed steps and everything in good detail. Very pleased”

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Posted 1 month ago

“Helpful and the cheapest quote CN4”

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Posted 1 month ago

“Really happy with the service SK3 provided, helped me change newly registered vehicle”

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Posted 1 month ago

“Really happy with my experience with one call very helpful and very polite and got a better price after speaking to them for my car renewal thank you LE.Leanne”

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Posted 1 month ago

“With reference to Lauren D LD7, great service, very helpful to my needs.”

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Posted 1 month ago

“The live chat feature was really quick and easy to use. The customer representative BC5 I chatted to was helpful and efficient in dealing with my issue. Highly recommend.”

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Posted 1 month ago

“SH2 was incredibly helpful with me changing my mother's policy.”

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Posted 1 month ago

“JH7 was really helpfull and informative. He explained everything in details and helped me sort out my issue. Top Man”

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Posted 1 month ago

“Agent C4E managed to get me cheaper deal than my auto renewal price or online quotes and answered all my questions.”

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Posted 1 month ago

“Very helpful young lady. Went the extra mile. Even rang me back when we got cut off. Highly recommend One Call Service.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 410,204 reviews