One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,671 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,671 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fantastic service”

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Posted 1 month ago

“JM5 was very helpful and promptly resolved me query.”

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Posted 1 month ago

“had a small error on my policy with regards my no claims discount , contacted them by live chat and JM5 (Josh) had it fixed within 5 minutes .”

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Posted 1 month ago

“Amazing customer service from Chloe”

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Posted 1 month ago

“Contacted my insurance to check some details and Josh who looked after me was so helpful really pleased with the help given”

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Posted 1 month ago

“Quick and painless live chat response and conversation.”

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Posted 1 month ago

“Th6 delt with my change of policy very quick and professional”

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Posted 1 month ago

“I received my renewal notice and noticed the funds were taken from my account before the start date, which gave me time to research the market for like-for-like cover. I contacted Nicole at One Call, who was very helpful and reduced the price to match a cheaper quote I had found, and also refunded the difference. The whole process was much simpler than I had expected. I’m very happy to continue for another year with Integra via One Call.”

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Posted 1 month ago

“I did thing that going through the web chat was going to be hard work, but I found the experience with Emma to be very easy. I needed to change both the vehicle and start date, and it was all done with a quick 5 minute chat, thank you.”

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Posted 1 month ago

“Thankyou JM5 for checking that I had made my policy amendment correctly online. Your calmness and reassurance was a huge help😁”

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Posted 1 month ago

“I received a renewal notice in good time, which I was stupid enough not to act on more quickly. I shopped around for alternatives and found no one offering me better cover at the price. I then had to panic on the day of renewal with the chat and it was handled excellently and efficiently. Well done JD7.”

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Posted 1 month ago

“Benjamin was very helpful.”

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Posted 1 month ago

“Great , helpful staff . Thank you”

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Posted 1 month ago

“NE1 was very helpful and resolved my query”

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Posted 1 month ago

“TM7 was very helpful,and went through my questions politely and professionally.”

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Posted 1 month ago

“A call from Samuel today in regards to new insurance renewal. Clear explanations given , information on additional features, no pressure to add, no rush to the call. I did add another feature as i had time to think of the benefits . Thank you Samuel Noble”

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Posted 1 month ago

“The agent i spoke to was very thorough KT7”

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Posted 1 month ago

“Spoke with je7 on live chat today I received an exceptional service and was very impressed with how easy and quick my query was dealt with. Fabulous”

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Posted 1 month ago

“KT7 - quick easy efficient”

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Posted 1 month ago

“Today I used the live chat to make amendments to my policy. My agent was Tommy, TM7. He was very efficient and polite and made the process simple. Thank you Tommy.”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,671 reviews