One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,628 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,628 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I went on the Customer Portal today and was going to cancel my policy as the cost had risen dramatically!! However I was helped today by ML2 who was very informative and managed to get my renewal down to a very reasonable price. She went through all the details with me and suffice to say I will be staying with One Call Insurance!”

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Posted 1 month ago

“MB1 was Very helpful and quick service. I was planning to cancel my policy but as this was so quick and easy I stayed.”

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Posted 1 month ago

“Spoke with EK2 this morning regarding an emotional house insurance query on my late son's property. Pleased to say the matter was resolved in a very compassionate and professional manner. Excellent service”

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Posted 1 month ago

“KT7 was able to lower the cost of my renewal to a more affordable price and made things very easy for me to renew my policy”

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Posted 1 month ago

“Did really to answer all my queries without hesitation or delay”

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Posted 1 month ago

“MB1 amazing”

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Posted 1 month ago

“Very helpful and quick to answer - great service”

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Posted 1 month ago

“KT1-Keira-kt1 did a marvellous job for me.I was well satisfied in this day and age of increases.”

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Posted 1 month ago

“KT7 was able to help me quickly and efficently”

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Posted 1 month ago

“This company really helped to explain my products simply and clearly. They listened to what I needed and removed all the noise and were very competitive against the market. My call handler was excellent and it helped cement my decision. Well done LB3 / Lydia”

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Posted 1 month ago

“Helpful and knowledgeable all done in a professional manner.”

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Posted 1 month ago

“Just renewed my contents insurance and i found KT7 extremely helpful. Thankyou Kadie”

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Posted 1 month ago

“AR5 was very helpful”

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Posted 1 month ago

“Adam helped me tremendously very professional. Thank you again Adam.”

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Posted 1 month ago

“JB6 answered my query pleasantly and efficiently and was very knowledgeable in my insurance quote ,and asset to you team at one call,well done ✅”

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Posted 1 month ago

“Spoke to Adam on live chat today, dealt with my change quickly and efficiently. Thanks.”

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Posted 1 month ago

“Just spoke with Adam AT7. I am very impressed with the speed and confidence with which he answered my query. I am new to One Call and if this is the service you offer to customers I am so very glad I came to you this year. Many thanks Adam.”

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Posted 1 month ago

“IS1 - Provided excellent service, very clear and took time to make sure I understood everything. Offered me relevant upgrades and options as well which was very helpful.”

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Posted 1 month ago

“Just spoke to JM3 about a small concern I had And he put my mind at rest in a helpful and professional manner 10 out of 10 thanks JM3”

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Posted 1 month ago

“Fast and efficient service,”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,628 reviews