One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 447,410 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 447,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My chat was handled by RB1 today who was brilliant.”

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Posted 1 month ago

“having tried to access and change my account on line. Talking to Josh was a real pleasure, He was helpful and answered all my questions clearly. Many thanks Maggie.”

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Posted 1 month ago

“JF2 sorted my issue out quickly and professionally Making it all stress free and easy Great service”

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Posted 1 month ago

“Thanks so much One Call chat representative (with username co4) for helping me this afternoon. We wanted to switch payment early so that it’s not shown as a loan on our credit reports, and she made it easy :D.”

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Posted 1 month ago

“AM3 was very helpful in cancelling my policy.”

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Posted 1 month ago

““BH1” was very helpful with assisting with my insurance policy”

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Posted 1 month ago

“Arranging insurance always makes me nervous but your call handler lead me through step by step. It's so much easier to speak to a friendly, professional person than an AI bot. Thanks AP8.”

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Posted 1 month ago

“JB3 was very helpful and understanding.”

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Posted 1 month ago

“Just sorted out my recent car policy with HG4. Excellent service and sorted my amendment issues out, many thanks”

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Posted 1 month ago

“Very helpful and knowledgeable with great customer service LE6”

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Posted 1 month ago

“AR5 was a great help thankyou”

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Posted 1 month ago

“very helpful and offered me every benefit very good service”

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Posted 1 month ago

“Very helpful operator”

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Posted 1 month ago

“RW2 has been very helpful with my request to change the vehicle on my policy”

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Posted 1 month ago

“RK3 was extremely helpful, courteous and considerate.”

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Posted 1 month ago

“I was so lucky to have Ana's (AP8) and Mechelle (TK1) deal with my issue, they were both very polite, helpful and gave me their full attention when I was speaking. The company is much better with them working there. It was the best service I've ever had. They should both be praised for their dedication to the company.”

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Posted 1 month ago

“AM3 was very helpful and sorted everything out quickly and efficiently.”

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Posted 1 month ago

“Online chat with TW9 All went smoothly”

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Posted 1 month ago

“Great service and very helpful thank you”

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Posted 1 month ago

“SP5 amazing customer service,quick and easy!”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 447,410 reviews