One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,671 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,671 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful, quick to respond”

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Posted 1 month ago

“I had Tj1 deal with my insurance today and it was made very easy and dealt with the issues I had. Didn’t take long and grateful for the good service they provided. Thank you.”

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Posted 1 month ago

“Aiden (AS5) was a great help to me sorting out my portal access problem and the subsequent adjustment to my policy. Top rate service.”

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Posted 1 month ago

“JG4 responded very quickly and efficiently to my van insurance query, and went out of her way to provide me with additional support and advice. Keep up the good work!”

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Posted 1 month ago

“Jm6 was super friendly, very helpful, very efficient and easy to understand. Very happy with service I received.”

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Posted 1 month ago

“LD7 was polite, helpful and provided the information I needed”

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Posted 1 month ago

“Very helpful CM1”

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Posted 1 month ago

“ji9 Jake was brilliant so helpfully. Sorted everything. If I get another private car I will definitely ask One Call for a quote. Thank you”

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Posted 1 month ago

“So efficient and helpful, no time wasting. Offered a real good competitive price for my van insurance. No hidden charges and done with seemless effort. Well done One Call for being ahead of your competitors with customer service ( Ref PE2) and price.”

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Posted 1 month ago

“Online chat service a bit slow but agent EF1 really helpful and changed my car over for me”

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Posted 1 month ago

“I had to cancel my policy today and LD7 couldn't have made it easier. Very friendly and very professional. I will use One Call for my next car”

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Posted 1 month ago

“The agent was really helpful & dealt with my change of policy CD3 really efficiently”

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Posted 1 month ago

“Ji9 was very helpful and gave me all the information I needed to know ,very polite”

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Posted 1 month ago

“I had to get in touch a number of times and it seemed difficult because my car wasn't recognised. The caller TS4 has been really helpful though. However it's still the wrong car on the document. It doesn't appear to be the call handlers fault - perhaps a dvla issue?”

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Posted 1 month ago

“RE1, very polite and professional individual. I had to make some changes to my existing details and add aome new protection to my policy which was done quickly and efficiently. Great service indeed. Well done”

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Posted 1 month ago

“Messaged to cancel my insurance and dealt with ji9. They were very helpful and resolved this very quickly”

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Posted 1 month ago

“BC5 was really helpful with my call tonight. Very patient. Lovey to have someone make a nervous decision easier. Take care BC5 😊”

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Posted 1 month ago

“The insurance adviser IS1 was very helpful with my change of car details and gave a fair price drop after a bit of discussion on my cover needs. I have been a customer of One Call since 2021 and never had any problems with windscreen claims.”

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Posted 1 month ago

“Thanks jh7 for great service. Not pushy but very helpful and detailed advice”

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Posted 1 month ago

“KT7 So easy to cancel my fathers auto renew due to him going in to care, one less thing fir me to worry about”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,671 reviews