One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 419,169 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 419,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“**KT7** Kadie was very helpful with my renewal today I have dealt with One Call for several years and always found them open to negoitiation”

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Posted 1 month ago

“Thomas (TS3) listened to everything I had to say. He offered support and useful information. He was Polite and friendly.”

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Posted 1 month ago

“I needed to obtain a copy of my insurance policy and was struggling to log-in on-line. Grace (GS6) was very helpful.”

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Posted 1 month ago

“Great service, fast and efficient. Most understanding. Would deffinately recomend One Call.”

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Posted 1 month ago

“ME8 was very helpful and efficient in the online chat and quickly updated my vehicle change on my insurance”

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Posted 1 month ago

“Charlie was very polite, spoke clearly and precisely and was very helpful. Great service.”

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Posted 1 month ago

“Customer Service - Needed help with an old policy. Used the LiveChat feature and was connected with Oliver (OC3). Issue dealt with in minutes with requested documents provided directly into chat.”

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Posted 1 month ago

“I have to thank AM2 for their attention to my policy renewal. Good job!”

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Posted 1 month ago

“Thank you cm1 for the very efficient support!”

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Posted 1 month ago

“I have been discussing my policy with Jack (JM3) and can honestly say that JM3 surpassed all expectations. Thank you Jack and hope your superiors know your worth. Rick Bentley.”

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Posted 1 month ago

“EE3 recently dealt with my car insurance inquiry. She was efficient and very helpful. I, therefore, give her a five star rating.”

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Posted 1 month ago

“Jessica was very helpful & managed to answer my query very quickly. JF3”

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Posted 1 month ago

“SK3 was very helpful with my vehicle change and got it done quickly and efficiently. Thanks”

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Posted 1 month ago

“Fast efficient and speedy many thanks”

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Posted 1 month ago

“39 minutes spent on a portal to cancel a policy, waste of time, surely it can be done quicker”

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Posted 1 month ago

“I spoke to AS5 in customer service, having purchased a second car policy from the company via a comparison site I needed father policy to be applied to my existing portal. Couldn’t do it myself. He was very helpful and said he would contact the department dealing with the new policy and get them to add the new policy to the existing account. Hopefully they will act swiftly to get the issue sorted.”

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Posted 1 month ago

“I spoke to RE1 today about changes to my policy. She was most helpful and efficient, and was able to make all the changes I requested.”

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Posted 1 month ago

“Helpful and done my quote etc”

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Posted 1 month ago

“Helpful and done my quote etc”

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Posted 1 month ago

“Tj2 was very helpful and efficient”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 419,169 reviews