One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 424,652 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 424,652 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Spoke to Jake Kidger, very helpful and smooth change of insurance for new vehicle.”

Helpful Report

Posted 1 month ago

“Took a while before I managed to speak to a person, but once I did, my cover change was sorted out promptly.”

Helpful Report

Posted 1 month ago

“namess9 handled my query perfectly. No faff and dealt with professionally. Great Service!”

Helpful Report

Posted 1 month ago

“LH5 very professional and my policy change handled competently”

Helpful Report

Posted 1 month ago

“BG3 was very helpful and helped to resolve my query quickly and professionally!”

Helpful Report

Posted 1 month ago

“Really good customer service via the chat from TJ2. Only reason this isn't 5 starts is that I have had poor service through the chat previously!”

Helpful Report

Posted 1 month ago

“Very quick and helpful”

Helpful Report

Posted 1 month ago

“KT7 Great customer service! Was happy to help and gave me all the answers I needed and within a very quick time. Would recommend to anyone!”

Helpful Report

Posted 1 month ago

“Perfect! I’ve been with this insurance company for a year as a learner and it was great! Good customer communication and no problems at all! Thank you :)”

Helpful Report

Posted 1 month ago

“JM5 was an amazing help with the changes i needed to make on my policy.”

Helpful Report

Posted 1 month ago

“Thank you Elizabeth for sorting out my account 🙏”

Helpful Report

Posted 1 month ago

“I struggled to understand and was very well explained to me. Thank you again for your help”

Helpful Report

Posted 1 month ago

“The lady was very good to me and she answered very think I asked”

Helpful Report

Posted 1 month ago

“The lack of punctuation and capitalisation made it difficult for me, as a dylexic, to immediately understand what was being asked at times. It took half an hour to change a few details and to come up with a renewal price based on these. The agent was rk3.”

Helpful Report

Posted 1 month ago

“Jessica & Abby were very helpful at updating my van insurance & recalculating my renewal following a change of vehicle.”

Helpful Report

Posted 1 month ago

“Grace T was so helpful and helped me achieve something I was finding so frustrating to complete”

Helpful Report

Posted 1 month ago

“Ew2 was very helpful and efficient. I felt quite stressed as had been unable to make a payment and ew2 sorted very easily.”

Helpful Report

Posted 1 month ago

“Very helpful service”

Helpful Report

Posted 1 month ago

“SP6 quick response and helped me with my enquiry”

Helpful Report

Posted 1 month ago

“Pretty easy to negotiate a better deal even though it's is with a chat box. Ai7on ( Andrew)”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 424,652 reviews