One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.65

4.7 Rating 436,263 Reviews

93 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.7

Based on 436,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Live chat, easy to use, discussed my renewal quote with team member FF2, who was very helpful, made it easy and provided me with a new acceptable quote. Thank you”

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Posted 1 month ago

“Very efficient and solved my queries speedily. LY4 was my customer contact this morning.”

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Posted 1 month ago

“Staff very helpful and happy to help”

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Posted 1 month ago

“IR2 was very helpful and sorted out the 2 policies i had that were up for renewal . Even got me a better deal than the original renewal , a job well done 👍🏻”

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Posted 1 month ago

“JC8 was very helpful and made arrangements for me to access the portal, so I was very pleased with that. Five stars for him.”

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Posted 1 month ago

“Patrycja E PE2 listened to my concerns regarding my renewal and between us sorted out the best deal at a very competitive price, I was very impressed with the professionalism shown and a full explanation and a copy of the chat was received as agreed, I am very happy with the end result”

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Posted 1 month ago

“I would like say how helpful EF3 was dealing with my request to swap my insurance from my current car to my new car from Tuesday next week he dealt with it very quickly and efficiently. Thanks again EF3.”

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Posted 1 month ago

“I phoned with a problem I was having on my portal and spoke to AK7 who resolved my problem right away with the utmost efficiency, she had a super nice phone manor and it was so nice to speak to her on the call . Great job”

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Posted 1 month ago

“I did a live chat with LN1. Who was absolutely brilliant and helped me 100% It was so easy and LN1 was very kind and had patience with me. Excellent service.”

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Posted 1 month ago

“KT7 was a great help with helping me change my policy and I received my refund straight away. Thanks”

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Posted 1 month ago

“Very easy to resolve renewal, straight forward and quick responses”

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Posted 1 month ago

“EW9 was very helpful and answered my questions and request with professionalism.”

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Posted 1 month ago

“HM1 sorted out exactly what I needed in swift time. Thank you”

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Posted 1 month ago

“Jack was very helpful and friendly , also known as JT3 username.”

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Posted 1 month ago

“Assistant BH1 was very helpfull and dealt with my query really quickly. Thank you👍”

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Posted 1 month ago

“LE6.Leanne Warren-le6 Once again Leanne was a superstar, super helpful, super friendly and a pleasure to talk with and discuss my policy. Thank you”

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Posted 1 month ago

“I had a query re taking out motor policy via compare the market & the chat person was vwery prompt & helpfull. He is EW9 Please pass my thanks to him !!!”

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Posted 1 month ago

“Thank you LD7 for your assistance and a smooth transaction”

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Posted 1 month ago

“Thank you OneCall and ‘SW1’ from customer service. Really great. Easy to deal with. Thanks”

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Posted 1 month ago

“Answered my inquiry about car insurance renewal policy but really happy with his quick response and explained everything cleared to me”

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Posted 1 month ago

One Call Insurance is rated 4.7 based on 436,263 reviews