One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,836 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MB1 was really helpful when renewing my home insurance. Quick, efficient and friendly!”

Helpful Report

Posted 1 month ago

“TJ1 Toni was great made an old man very happy I was almost losing the will to live when Toni stepped in! We need a phone number waiting on a system for 40 minutes to an hour is wrong.”

Helpful Report

Posted 1 month ago

“I don't like live chat, and I find your service not user friendly: I couldn't call as no contact phone number to speak to someone and your emails are no reply, so I have been getting very frustrated. Once I managed to speak to an agent I found Jessica very helpful, JF3.”

Helpful Report

Posted 1 month ago

“I was just seeking advise. I will return later.”

Helpful Report

Posted 1 month ago

“Caller DB7 Dylan was really helpful today sorting my renewal issue out. Many thanks.”

Helpful Report

Posted 1 month ago

“TJ1 - I got in touch to inform them of a recent change in my medical condition. The lady I was in contact with made the whole process easy to understand and confirm on my policy the update, she was also very helpful and polite .”

Helpful Report

Posted 1 month ago

“Dylan was great in understanding what i wanted and very quickly sorted my problem out. 10/10”

Helpful Report

Posted 1 month ago

“After ten attempts to change address finally got RW2 who sorted it out as I was about to cancel. If it wasn't for that person you would have got 1 star your online forms are rubbish”

Helpful Report

Posted 1 month ago

“Quick and helpful service from SK3 on the chat. Many thanks for your help and understanding.”

Helpful Report

Posted 1 month ago

“Agent AR5 helped me with a cancellation was really good - thanks”

Helpful Report

Posted 1 month ago

“Smooth and efficient once I got through. Price was reasonable given the change. Admin charge at £45 was high.”

Helpful Report

Posted 1 month ago

“KS8 - Karly was outstanding and patient in making an amendment to my policy.”

Helpful Report

Posted 1 month ago

“sorted very quickly on the chat and fully explained all of the info AR5”

Helpful Report

Posted 1 month ago

“Spoke to ML2 ON LIVE Chat she was really helpful and made the process easy thank you”

Helpful Report

Posted 1 month ago

“Tom - TH3 - sorted out my car insurance query very quickly and efficiently Great service”

Helpful Report

Posted 1 month ago

“Cheaper than elsewhere - with all extras included Price staying the same for three years breakdown cover included Cant say no to a good deal like that”

Helpful Report

Posted 1 month ago

“ME8 has just helped me re set my password and was very patient with me and very helpful Thank you”

Helpful Report

Posted 1 month ago

“I had a problem loging into the portal which Jasmine - JM6 - resolved straight away Great customer service”

Helpful Report

Posted 1 month ago

“I called in when I had a query about my new car insurance policy Tom - TH3 - sorted out the matter quickly and efficiently Excellent service and would highly recomnend”

Helpful Report

Posted 1 month ago

“MB1 was very helpful and resolved my query quickly and efficiently”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,836 reviews